Premier Inn Bristol South

Hotels
Premier Inn
7.8 (20 reviews)
Hengrove Leisure Park,Hengrove Way,Bristol,Avon , Bristol , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean room
Friendly staff
Reasonable pricing
Delicious food
Cons:
Dusty rooms
Air conditioning issues
Check-in delays

Categories

Cleanliness
6.3
Many reviews mentioned dust and cleanliness issues, impacting the overall sentiment.
Service
8.8
Several positive mentions of staff being friendly, helpful, and providing excellent service.
Location
7.8
Generally convenient location with good parking; some comments noted the leisure park site being unwelcoming.
Room Quality
7.3
Mixed sentiments; while some found the rooms clean, air conditioning issues were highlighted.
Amenities
7.8
Standard hotel amenities were noted, though some areas felt outdated.
Value for Money
8.3
Guests appreciated reasonable pricing compared to other local options.
Food and Beverage
8.3
High quality food was served at nearby facilities, and breakfast staff received praise.
Overall Experience
7.8
Overall positive stay experiences, despite some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:46

Property Description

Experience unparalleled comfort and convenience at the Premier Inn Hotel Bristol South, your perfect base for exploring a vibrant city packed with activities and entertainment.

Dining Delights
Indulge your taste buds in our three superb on-site restaurants, where a variety of culinary options await to satisfy every palate.

Leisure & Activities
With an Olympic swimming pool, sports facilities, and an adventure playground just minutes away, you're never short of exhilarating experiences right at your doorstep.

Comfort & Relaxation
Unwind in our spacious rooms featuring ultra-comfy beds designed for a restful night’s sleep, ensuring you’re recharged for another day of exploration.

Don't miss out on this ideal getaway—secure your stay with us today!

Important information:

Approx 800 spaces as shared with leisure park. Disabled bays are by the hotel. No height restriction. Space for coaches/lorries.
From City Centre take A37 to Wells and Shepton Mallet. Turn right onto A4174. Hotel is at 3rd set of traffic lights on the left. Next to the Wessex Flyer Brewers Fayre.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 6.3
Service: 8.8
Location: 7.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.8
K
KA CHUN
10
Pros:

Clean room

2025-12-11 via Nuitee
9
979iainl NONE
10
Enjoyable experience.
Pros:

Comfortable and convient. No car parking, short walk from councill car park. Short time parking outside hotel for unloading. but was all taken.

2025-12-01 via Tripadvisor
M
markrat Solo travel Faringdon, Oxfordshire, England
4
Lost in Time
Pros:

Stayed for 2 nights while visiting family in the area. The only reason for the 2 stars is down to the staff who were excellent at every stage.

Without the staff the score would be a zero. The hotel is shabby and very out dated. Poor amenities in the room with lacklustre heating. No glass to drink from in the bathroom, awful tissue dispenser instead of toilet roll. Just small things but just cheapened the experience, stayed in better equipped Ed hostels to be honest.

The bed was comfortable but the pillows were like wet sand bags so not a good sleep unfortunately. The decoration is straight out of the 80’s and really needs dragging into the current decade.

The location is great though. Right at the start of town so plenty of scope for exploring the town. Saturday nights can be fruity with a pub next door. Had great fun at 1am watching and listening to the street fights and arguments outside my window.

Such a shame but they practically have the monopoly on beds in Bude and seem to use this to keep it cheap and sell higher than it’s worth.

2025-11-30 via Tripadvisor
A
AlistairJ49 Family
2
no sleep no restaurant
Pros:

Fire alarm went off due to a alarm system faul then staff couldn't turn it off as they didn't know code
Then was told no refund as the fire alarm doesn't come under the great night sleep polic

2025-11-29 via Tripadvisor
4
46milliei Family
10
Family staycation
Pros:

We really enjoyed our stay, th room was well equipt, clean and tidy. Customer service was excellent- especially Vinnie at reception. Any help we needed she was quick to do her best to help in any way that she could. We will certainly be coming back.

2025-11-25 via Tripadvisor
8
85allisonp Family
10
Relax
Pros:

Had a lovely weekend with family , the location is perfect only a few minutes walk to most of the beaches central to town. The room was very clean , had coffee, tea , hairdryer. Most rooms have a view of the canal . The breakfast we could not fault lots of choice , the staff were polite and friendly, especially the chef we had at breakfast Tony , what a lovely polite gent 😁

2025-11-23 via Tripadvisor
R
richardhY3248VT NONE
10
Always a winner
Pros:

We rate Premier inn Bude, the staff team are excellent, attentive and polite.
The room and bed are always good.
When we stayed recently, the breakfast was 'lovingly' cooked and presented.

2025-11-23 via Tripadvisor
G
gavincJ6752LT Business Callington, Cornwall, England
10
Very good hotel
Pros:

Jaz and Vinnie were very helpful and nothing was too much trouble for them.........................................

2025-11-21 via Tripadvisor
L
Laverda76 NONE Northampton, Northamptonshire, England
10
Another Perfect Stay.
Pros:

This is our 3rd stay here. Staff were consistently really friendly and helpful. Couldn't fault the rooms at all.

The breakfast and evening meal nextdoor at the WESSEX FLYER was delicious, high quality food. Faye and the team were friendly throughout providing excellent service.
Another perfect stay.

2025-11-18 via Tripadvisor
J
Jamesch1987 NONE
2
Starting to feel dated and needs better sound insulation!
Pros:

3rd stay at this hotel and it is starting to feel dated and in need of maintenance. Squeeky floors, some mould in the bathroom. But the noise was a BIG issue. Woken up several hours times overnight by not particularly noisey neighbours above and next to me just have conversations or making calls. The walls and ceilings need better sound insulation. I don’t think I will be going back sadly.
On a positive note, staff were kind, approachable and helpful. The parking facilities are also good.

2025-11-17 via Tripadvisor
R
roys2nbarnes NONE Faversham, Kent, England
10
Lovely Stay in Bude
Pros:

The staff were very friendly and polite. The service we received from Taylor, Scott, Chloe, Jaz and Kim was absolutely fantastic. The breakfast which was cooked by Tony and Simon was perfect. The room was very clean and comfortable.

2025-11-16 via Tripadvisor
Y
Y4902GEdanh Couples
10
Good visit
Pros:

Room was clean and tidy 👌 Bozena did a wonderful job, plenty of toiletries and towels, 10 out of 10 would stay again. Thank you.

2025-11-16 via Tripadvisor
C
C3218QVjennyn NONE
10
100% recommend
Pros:

Excellent location, rooms, breakfast. Tony the Chef was so helpful, cooked a great fresh breakfast, loads of choice.
Taylor was a great host too.
All 100%.

2025-11-14 via Tripadvisor
4
476winnief Friends getaway
10
Time away with friends.
Pros:

Lovely staff and brilliant location. Parking isn't to much of an issue with 2 car parks fairly close by. Breakfast selection was very good. Summerleaze beach with the wonderful sea pool, is a 2 minute walk away!

2025-11-11 via Tripadvisor
L
lindarA485JT Family
10
Will be coming again
Pros:

stayed here with my husband at the beginning of November, cannot fault our stay from check in to departure the staff went above and beyond including the breakfast chef who served the eggs with a smile.

2025-11-11 via Tripadvisor
A
alisonlH7307YV Business
10
Did the job
Pros:

Really friendly hotel with a nice breakfast, chef did me eggs fresh to order which was nice, felt really personal. Parking bit of an issue.

2025-11-11 via Tripadvisor
D
davidsU4996FL Family
10
Weekend Visit
Pros:

Just returned from visiting family.
Excellent customer service, tv stopped working but found us another room straight away even though the hotel was busy.
Staff weee very friendly and helpful.
Room was clean with all the facilities you need for a short visit.
Good parking outside the hotel.
Would definitely recommend this hotel and we will be revisiting when we return to Bristol.

2025-11-04 via Tripadvisor
D
devonl2013 Family Plymouth, Devon, England
4
Dusty, dirty and stuffy
Pros:

Probably one of the worst Premier Inns that we have stayed in.
Dust everywhere. Dirty bathroom. Having to walk out of the building you are staying in and walk to another building to get to reception. Couldn’t get the aircon working and can’t open the window so really stuffy in the room.
Wouldn’t stay here again.

2025-11-03 via Tripadvisor
J
jonathani835 Family
10
Bristol South premier inn - just what is needed.
Pros:

Very good stay and very pleased overall.
Big shout out to both Lisa and Jen who not only greeted us at reception but assisted us with the 2 little ones, and offered refreshments upon arrival considering our long journey (stuck in traffic for over 3 hours).

I stay at premier inn for the consistency however this short trip had the friendly vibes flavour from both staff and fellow visitors.

Additional thanks to the breakfast staff, Friday 31st was very busy due to what appeared to be an abundance of additional visitors however staff took time for us which was greatly appreciated.

Would definitely stay again at Bristol south should the need arise.

2025-11-01 via Tripadvisor
U
U3800SSalexj Family
8
Great location. Friendly staff.
Pros:

Great location. Friendly staff. Clean and tidy. Always hot water for baths and showers. Excellent breakfast buffet. 10 min walk to the beach. Less than 5 mins to the town centre.

Only downside was the initial welcome we had when we arrived, but I think the staff member was having a bad day. We asked what floor the room was on and if it had a view. Rather than telling us and advising it wasn't possible to change, and they gave us a long spiel about the complex algorithm used to allocate rooms, at the end of which we were still none the wiser!

Overall a great hotel and really friendly staff. Thanks to Jom and the crew in the restaurant for making it a memorable stay!

2025-10-30 via Tripadvisor