Premier Inn London Harrow

Accueil agréable, personnel chaleureux et disponible. Appartement propre et confortable, conforme à la description et aux photos lors de la réservation.

The room was clean and comfortable.

The property advertised free WIFI and Internet. On arrival we found out that the WIFI was not working, there were no phones in the rooms, without WIFI and Internet we could not keep in touch with our other members of the party staying at the hotel, and our outside contacts. The staff suggested that we take a walk to one of the restaurants to get WIFI!!

Cercanía con el Metro, Desayuno incluido, 4 personas en una habitación, comodidad

We are currently staying at the Premier Inn Kenton and originally checked into Room 2, which is an accessible room. We asked to change the room because the bed and hangers were very low. We were told the room could be changed the following day once the new shift started.

Later, we noticed hair on the bedding, and the sheets looked dirty. I went to reception to request clean bedding, but the receptionist initially said there was nothing she could do as housekeeping had already finished, and advised us to stay in the room for the night. I was shocked to be expected to sleep in dirty sheets and asked again if someone could help.

Thankfully, a wonderful young receptionist named Hesandi overheard the situation and immediately stepped in. Instead of just changing the bedding, she offered us a new room—beautiful and comfortable—and moved us right away. She mentioned that she is a new staff member, but she handled everything professionally and kindly.

Hesandi is truly an asset to your team—an absolute diamond!

I visit here frequently, great premises. The staff are extremely friendly and helpful, especially Theresa and Monica.

Hopefully I haven’t been overzealous with the 5* rating as I haven’t had breakfast yet!
I stop at this location quite frequently so know what to expect and would say that it consistently delivers.
Dinner was typically Beefeater, hot, plentiful & served with a smile, what more can you ask!
Room - clean, warm & as ever with Premier a wonderful bed!
The car park very convenient but don’t forget to enter you Reg!

Personally I wouldn’t stay at this hotel again although the room was nice and clean there were so much noise coming from the air ducting and toilet seem to be on constant refill walls and floors very thin but spose to be expected personally I wouldn’t stay again by choice

Excelent hotel, friendly staff and comfy rooms, in area close to area that i needed, good value for money, easy to book room online and easy check in when arrived, good value for money

This a good location to stay with great links to 2 tube stations. Kenton and Northwick Park. There is ample parking which is reasonably priced. We stayed for 2 nights. The rooms were clean. The service was very poor. The room wasn’t cleaned when we requested at reception on the morning. Arrived back at 10:30pm to find the room not cleaned and the dirty towels still in the bath tub. The breakfast was poor as well. I wouldn’t recommend the breakfast for the price they charge. They only had 2 members of staff and they were more interested in getting their tasks completed than serving their customers. We felt that we were getting in their way. We arrived for breakfast at 10:15 knowing it finished at 11am. During that time none of the food was replenished. When I approached the staff they said they only make a certain amount. So it’s not an unlimited breakfast as advertised. I wouldn’t recommend this premier inn. I will use the Edgware one in the future.

The location of the Premier Inn was ideal for me as it was halfway between where I was seeing friends on Saturday to where I was seeing friends on Sunday. The atmosphere is in the hotel and the bar was absolutely excellent. Your staff Terri and Monika, were both excellent, answered all questions I had and engaged in conversation making a very enjoyable stay. I would completely recommend staying at this Premier Inn and would gladly stay there again.

As a woman travelling alone for business I was a little dubious when arriving.

I was greeted by a lovely man behind reception who immediately put me at ease, the room was okay, bed very comfy and I had a great nights sleep.

A good base for an overnight stay.

it was a nice stay, the hotel is cozy but it should have more Breakfast options ,the staff are friendly especially Sabreen and Hannah they were very nice ,Friendly and supportive at front desk and Breakfast as well

definitely I may stay again when I have chance

Brilliant staff and service. All of us had a great time. Very comfortable experience. Highly recommended. The staff was very hospitable

Quite cosy room and with a nice environment. It was very clean ,the bed was very comfy. Very private.I certainly recommend this hotel

We have been staying in the Premier Inn in Harrow for several years, and have always found the staff very friendly and helpful.
It's location is excellent, with both tube connections to central London, and bus connections to other parts of North London.
This time we were able to take advantage of the offer of free breakfasts, which kept us going all day.

Welcoming staff. Easy check-in and checkout. Luggage holding service available. Clean room with an extra heater in if needed. Can be loud when you can hear the trains pass by but it didn't bother me.

Appalling hotel. Room shaked when big trains go past. Extractor fan was noisy (broken). Couldn’t get in until 3:30pm. Worst of all, the WiFi is awful. It turns off every few minutes. I paid for the Ultimate and that was worse than the free version. I mentioned it to the front desk and they were aware of it. Why not tell your customers before they waste money.

Very lovely and attentive staff especially Loredana for for helping us very quickly and efficient with an issue we had and Anisoara for living our room spotless clean!
Thank you

Dawood was super helpful and greeted us on our late arrival 11.30pm. Highly recommend this place due to the friendly staff.