Premier Inn Christchurch West

I stay here a lot with work and silvana is amazing with her service helped me with reservations of the room I prefer as been a regular here and very friendly towards myself from a customer point aspect

Really great hotel. Service outstanding. Food served on hot plates and really great value for your money.
Eda on Tuesday served me for breakfast and was there again for dinner. She is exceptional at service and an utterly nice person too. Having to cover the bar and to serve everyone’s food, she was outstanding.

Great location. Within walking distance of Chipping Norton High street. Rooms were clean with a very comfy mattress and great shower.
Breakfast was varied with friendly staff on hand if needed.
Parking is £4.50/24Hrs which was very reasonable.

Amazing stay, rooms are very clean and the hotel is well looked after the staff. We had dinner on the evening and the food was cooked to perfection and a great value for money, big well done to the chef Lula. Location is close to the town (3min walking) distance but very quietlocation. Breakfast was superb, can't fault it! Big thank you to Marina for looking after us the whole stay, you are an absolute gem to the company!
Overall amazing experience and thank you for our amazing experience.

Laura and all her team are always very helpful, they always respond to any requests promptly with no hesitation whatsoever

My stay was excellent. I couldnt faault it at all. The staff were very warm and welcoming. Laura the mananager went above and beyond, very happy and smiley and always stopping for a chat when we saw here. Kudos to all staff involved. I will definatly recommend and be staying again ☆☆☆☆☆

We had a great stay in a wonderful location. Staff were very friendly and helpful, especially Pauline. The hotel and rooms were clean and tidy. Would definitely stay here again.

I had a brilliant experience at the premiere inn in chipping Norton. The staff were excellent and very polite especially Laura which is the duty manager. She was just the most helpful and did the up most best for us. Would definitely stay there again!

Great service, very friendly staff
Good food
The room was lovely, bed was very comfy. Omg the shower was soooo good!!! Would highly recommend.

The room was dangerously damp you are hit by the smell of damp when you enter the room, there was no room alternative so we had to stay there or sleep in the car which isn't really a choice with a 5 year old. I had trouble breathing in the morning.

Location good for The Farmers Dog pub.
Hotel bathroom had a very strong smell of drains. Complained to the reception staff and they said they would look into it. Smell did not go all the time we stayed there.
Had to ask for our room to be cleaned. The receptionist said we were late leaving our room and he would ‘see what they could do’.
On arriving back to our room that evening, we had clean towels and our bed made (with the same dirty sheets).
We were not given clean cups, spoons or had our teas and coffees topped up.

We arrived and were greeted at reception at 3pm as per booking. 3rd floor room, (quiet and comfortable).
We had evening meal and breakfast on site. All very nice, tasty and fill, thank you to the chef.
A group o10 and we picked the perfect hotel.

Brilliant service leila was fab room very comfie and service was great would use again and recommend to other friends and fellow workers.

Outside was a disappointing view when you turn up but inside it was very clean and welcoming , we had a really comfortable atmosphere in our room with fridge , iron , coffee machine etc

The room was spotless and spacious, our evening meal and breakfast were both beautiful and the staff were so friendly! Will definitely be back!

The chef was rude and sarcastic I asked is there any sausages and eggs he said they will be 12 minutes I told you already he said, had not even spoke to him !
After sitting down next couple that came in waited 15 minutes on there table before going up asking for black pudding and eggs again being rude to them smirking and head shaking.

came with my daughter and arrived 15 mins early. The fella on reception ignored our arrival and was busy chatting to another member of staff. A family walked in to check in and he served them straight away even though he clearly saw us waiting. We felt invisible! Our room had a funny smell and I had to ask for coffee sachets and toilet roll for our room. For a newish building it was a little run down with bricks missing out of the walls.

Mixed review
Starting with the negative. I had read reviews about smells but thought might have been sorted. There was a sick smell in our room (1st floor) and smelt of nappies in corridor. I heard a lady complain of sewage smell in her room on 2nd floor. Needs to get sorted!! Such a shame as food is lovely and staff really make it!! Laura, Zac and Pauline were really helpful.

Lovely stay. Hotel was clean. Staff were friendly, breakfast was good. I did feel for the staff as they were covering both reception and the breakfast and were so busy, but if we asked for something they sorted without hesitation.

Tara was absolutely fantastic and went above and beyond to make myself and my daughters stay as easy possible due to our hectic schedule. Our premium room was quiet, clean and spacious. Car park had plenty of spaces, location great for access to Christchurch town centre. Breakfast was average but there was a decent selection of options.