Premier Inn Cobham

We have stayed at this hotel on numerous occasions but sadly it has declined and needs a thorough update. We will not be staying here until improvements are made.

Comfortable bed and clean room, good wi-fi and quick check in. Used the pub next door in the evenings and food was good. Staying for work event in the nearby industrial estate.

Rooms were clean and comfortable. Reception weren't that warm.

Great location near the A12, staff were very friendoy and helpful. Room was big enough and clean. Would definitely reccomend.

I had a wonderful stay, the staff were friendly and the room was nice and clean. I couldn't find a fault with anything at all.

Brilliant service leila was fab room very comfie and service was great would use again and recommend to other friends and fellow workers.

Grate location to get onto the a12 and the rooms are extremely good and enough space you don’t feel crammed in, the parking is good and out of sight from the public with cctv and to top it off the staff where grate.

As we’ve done for years we all get together to catch up yearly and can’t recommend highly enough the hospitality and friendliness all the staff of the Hotel and adjoining pub and restaurant showed during our stay we will definitely be coming back again

This hotel is in a lovely and, for me, convenient location.
However money needs to be spent, tatty, smelly, damp room, not cleaned well.
Famous comfy Mattress... Not comfy
Definitely needs updating and improving.
Lovely Staff though

Paid for an early check-in after 11:30, arrived around 13:30. Ten minutes ringing the bell to get a reception person. Rooms were then prepared for our use!

My stay was positive. The room was clean and comfortable although the rooms are little tired and some investment is required. The staff were friendly and helpful especially Leila on reception who went the extra mile to make sure my stay was positive. Overall, I’d happily stay again.

Heating mediocre at best (put heating on upon arrival, over an hour later and the room temperature had only gone up by 0.3C)
No sign or direction to the room (nor “normal” hotel room numbering).
Pillows supplied were quite soft.
Staff polite and friendly.
The TableTable restaurant attached was timely with reasonable service and quality, however, my food allergy wasn’t forwarded to the waitress and I was served with inappropriate food (which I obviously didn’t eat!).

The hotel is in a convenient location for Clacton, probably 15 minutes away. We have stayed here before. The pub needs redecorating S
OON!!

Catologue of disasters.

We arrived there was no plug next to bed for my cpap arrived around 6pm was advised to putchase an extension lead .

Cleaniess dirty mugs on arrival musty smell in room black mould in bathroom dust on bedside lamp tatty worn carpet damaged bathroom door and filthy skirting in bathroom.

Noise level had a disturbed night sleep doors banging people shouting laughing all night not sure if it was guests or staffroom next to our room.

Dated dirty and scuffy worst hotel weve ever stayed in not premier inns usual standard.
Wouldnt stay again

My checkin service was very good. The receptionist was very helpful as I had a few challenges with my reservation.

Unfortunately “drop in” reservations are no longer allowed, and all reservations must be made on-line. Not everyone has modern phones which would make this an easy task.

There should be a kiosk in the reception where reservations can be made.

Great Location, very quaint area. Connected Restaurant Histiric Coach House from 1800's. Friendly Atmosphere with a lovely welcome from Robyn who was extremely helpful. Room large airy and clean. Good modern bathroom with bath and integral shower. Nice modern suite. Tea Coffee Station, ☕️ 😋 Great.
Very good value 👏 Thanks Premier Inn Cobham Hotel. Go to many Premier Inns and loved this one. Love the Palm Trees at the Reception Entrance. Fab location, just a short hop off the M25. Will come again.

Lovely clean hotel, the staff were great, friendly and couldn’t have been more helpful. No trouble at all to move us to a disabled room when we realised my husband wouldn’t be able to get into the bath.

Fantastic hotel very clean, staff very professional with great food at reasonable price. will come back when I am the area again

Lovely hotel and staff. Room was cleaned well. Big spacious room.
Breakfast was lovely. Easy to find and access.
No lift.
Good value for money.
Only complaint is the paint was flaking and falling away around the windows

Very nice staff on reception. Very nice location with restaurant attached. Recommend staying for business or pleasure.