Premier Inn Southampton - Eastleigh

Another pre cruise stay staff are always very helpful room recently refurbished and I won the raffle for their chosen charity Great Ormond street hospital. Special mention to the young man in the dining room who rushed around getting everyone sorted even if it’s really busy he always smiles and has time to interact with the customers. Looking forward to staying here again in the near future.

Location is perfect for gigs in Glasgow local train and bus routes . Staff very welcoming and present building to relax in the pub a Ross is extremely handy food great . Rooms are spotless and just nicely sized with everything we needed staff on hand to help any way possible and always a with a smile .

Location is convenient if you need something close to the train station.
The front desk staff is incompetent and rude. The worst experience. Zero alignment and understanding of internal regulations on the front desk level. Total inability to communicate in a professional friendly manner, zero problem solving mindset and complete absence of basic communication skills. Bathrooms are disgusting filled with mold and bathtubs clogged with hair and slime. Trains outside are loud and if you have kids or not used to sleeping in a noisy environment - good luck falling asleep. We had to close the window, it was too hot and still loud. The area is sketchy.
Definitely not worth the money spent.

Lovely hotel rooms look as if they have been recently redecorated they are very clean and well presented. Comfy beds and pillows. We had an evening meal that was really nice well cooked and well presented. The breakfast was a different story this was really poor many items were missing off the cold buffet and the hot breakfast was not hot at all items that we asked for were missing off the plate this spoiler a great hotel.

We were here the night before a cruise. Other hotels near cruise port were double the price. This was still convenient and much less expensive. Clean and nice. Friendly staff.

Great location, great staff all went above & beyond, spotlessly clean & comfortable, everything you need in the room for a stay.

This is a lovely hotel - clean, tidy, good food/drink and very friendly and helpful staff. I particularly want to mention Hannah, one of the housekeeping staff, who went above and beyond to find my phone, which I had foolishly left behind when we checked out. She was only too happy to go back to our room to find the phone in record time. Thank you Hannah and everyone!

Brilliant location, easy to get to. The staff were super friendly and lovely and the hotel was clean and well kept. There were also Halloween decorations up and a book share! Would highly recommend

Four nights stay . Hotel in good location right next to main station. We were on the 5th floor room quiet and clean. Downside - you have to request room cleaning daily, unfortunately even though we requested this in the morning, on our return we found it hadn’t been cleaned we had to go down reception to request clean towels. The same can be said for tea/coffee tray it was not replenished daily. Bar staff very helpful.

Friendly staff who made sure that our stay was the best it could possibly be. Good value and conveniently located for easy access from M74.

Stay was comfortable. Received a very warm welcome at reception. We do enjoy staying at the premier inn when you can get a good one. Unfortunately the hot breakfast was very poor. Having been a chef myself before, the hot breakfast needs a lot of improvement.

We booked last minute and went to book online,but we phoned the hotel and got a better deal. On arrival, the staff were helpful and friendly. The room was very clean. Bed was comfortable. We had breakfast in the morning, which was good.
Checked out at ten .

Eastleigh, hood welcoming atmosphere, room was clean and fresh. I forgot my toothbrush but they don’t do them anymore, good idea to have a small stock on site to purchase.

We have stayed here before and always get a warm welcome. Pat always goes out of her way to help. We're back next month and know that our stay will be always be a good one

This hotel has just recently been refurbished, the rooms are very spacious, clean, and equipped. Great experience at the hotel here. The hotel team and restaurant staff are very friendly and accommodating. We couldn't ask for more, exceptional service at Premier Inn Southampton Eastleigh.

We arrived at about 5pm to stay one night before joining a cruise. On arrival we asked to book to eat in the restaurant but were told the earliest they could do was 8pm. This was later than we wanted but we accepted it. We didn’t try to book for breakfast as the people before us were only offered 10am which was too late for us.

We had a Premier Plus room which was on the top floor and really nice.

At 8pm we went to the restaurant only to be told the cooking facilities had broken and they could not serve any food. We asked about other options nearby and we told the only place within walking distance is an Indian restaurant. Not fancying that and not wanting to take the car out of the nearly full car park we ordered a pizza delivery.

The manager found us as we were going back to the room and apologised about the kitchen situation. She offered us a complimentary breakfast to compensate which we accepted, and now we could go at a time of our choosing.

The breakfast was about average for a hotel. The ‘hot’ food which was served from the kitchen rather than buffet style was a mixture of warm and lukewarm food.

When we left getting back to the M3 which is next to the hotel seemed convoluted and took ages due to the traffic lights. Maybe there is a better way, we were just following the satnav.

Overall nice room, restaurant lets it down.

Easy access from motorway to hotel,rooms quiet,premier plus room worth the extra,shower a bit weak,dinner and breakfast great,parking was ample

Great overnight stay to break the journey to a car show at Beaulieu. Lovely comfortable, clean room, great hot water for a deep soak in the bath. Booked the dinner and breakfast meal deal, which was great value for money, and good service. Ideally located, with really friendly and helpful staff. Nothing to fault at all.

Stayed a night before a cruise.
Great location before heading to cruise terminal.
Clean room, busy but friendly check in.
Had to book a time for breakfast which we had never done before.
Overall, a pleasant stay

As a stopover to Southampton heading for a cruise this place is ideal. 6 miles from the docks and just off the motorway. The upgraded premier plus rooms are spacious and well equipped. Comfy beds and a great nights sleep.
Avoid the dining room, evening meal was the worse we’ve had in a long time. Breakfast was a slight improvement.