Premier Inn Southampton North

A lot of noise from people walking in and out, and kids screaming early in the morning. That’s not the hotel’s fault. But some sound isolation would be nice. The room was nice enough, nothing extra there. Bathroom door didn’t close properly. Bed was okay, but not the best.

Was really nice just the bathroom the bath was quiet high to get in and out of and nothing to help you get in also bathroom mats should just be in the room it’s not clear you have to get them from reception it need to be clear and alot bigger. Overwise can’t fault the hotel but the car park need to be signed I bit better

I just need to say what a fantastic manager and team at this hotel.
I stayed here with my daughter for over a month and she was very unwell during our stay and the whole team couldn’t do enough for us.
They checked on us every day to see if they could provide any assistance and went above and beyond with their help.
The rooms are spotless and the food was great. We enjoyed every single meal.

Thank you so much to Sean and his whole team for taking care of us during our stay.

The staff were friendly, but we requested to move rooms and they never followed up. The walls are very thin. I’ve experienced many rude and inconsiderate people here. Go to the Crowne Plaza instead if you want a nice, stress-free stay. Experience: The people next door were incredibly loud during quiet hours and when asked to reduce the noise she was incredibly rude and slammed the door in my face. When I informed the staff, nothing was done about it. They say something will be done, but they are empty commitments.

I stay in a lot of premier inn’s & this is by far the best one, from the food quality to the service I’ve received, nothing was to much trouble. I would like to give a special shout out to Jake who was their during my stay yesterday, even though he seemed rushed of he’s feet, he always had a smile on he’s face.
I would like to say a massive thank you to the housekeeping, when I asked for extra towels & tea & milk, they gave it me straight away.
You have an amazing team, but Jake definitely a shout out. He worked extremely hard under the pressure, that he seemed under, I will definitely be telling my colleagues how amazing this hotel was & the service I received.

Stayed here this month and the rooms are grate and clean the was a young man named Jake he was very helpful and a nice young man a credit to the company I will be staying again at some point definitely also the food was well cooked and delicious my compliments to the young male chef

Had a lovely stay here. Jake really made us feel comfortable and welcome and helped when we needed him too. Brilliant service.

This hotel is in a great location. The room was spacious, clean and comfortable. The bed was comfy. The bathroom was spotless and we had plenty of towels. It would be helpful to have a couple of drawers (rather than 1 long shelf) and a bottle of water in the room would be a nice touch!
The breakfast was quite nice.
Overall, we had a very good experience and I would recommend this Premier Inn.

I have stayed at most Premier Inn hotels when traveling for work. The hotel staff were pleasant and very helpful. Lovely gentleman Lastone made our trip easy. Supported us in sorting our parking and meal times. Great job, Lastone.

Came down for work & stayed in the upgraded Prem plus rooms.

Lovely coffee machine, great shower & the room was spotless!

Phil the receptionist was great, ordered me a taxi back to the airport which was incredibly helpful.

Would recommend

Amazing staff that are very helpful and warm too speak too, the food i had next door was fantastic, the manager (Jack) was so helpful with the room and finding other places too go too in and around the area! 10/10

Me & the family came to stay here the other weekend and it was such a lovely experience.

Rebecca the receptionist was super helpful on check ins.

Parking wasn’t an issue & it was in such a quiet location

Rooms were clean and tidy, very good value for money

Very friendly staff a nice location easy to get too Very clean loved that you can help yourself to coffee and milk great deal to have food in the beefeater so very nice stay

Premier Plus room was excellent.
Parking is excellent. £5 a day extra.
Staff are friendly and helpful.
Not too far from the town centre.
Breakfast is a typical buffet style. Sometimes a little on the cool side but all cooked OK.

stayed here on sunday 9th Nov, no lift but we did recieve an email just before to tell us, we did not find the bed as comfy as we normally do it was a diffarent bed, and the breakfast is not all you can eat cooked breakfast you order and it is brought out to you, which isnt the same, so dont know if i would return to this one.

Always been booking premier inn as kinda know what you are going to get but I keep forgetting that I find the bed so uncomfortable it totally spoils my nights sleep.

On this occasion the beginning of November and the room was boiling with no way of cooling it down, the fan that was in there hardly moved any air so was pretty pointless even turning it on.

Sadly last night there the water pump and pressure packed up for the entire hotel and was not even fixed by the morning, I’m completely shocked that no one could call out and emergency pumper to assist. This was shocking, though not as bad as the dirty shower head anyway which really could be cleaned fully.

I’d think twice about staying here again, but if had to I would.

Stayed for one night, very comfortable but room was a little tired.
Breakfast at the restaurant next was excellent.
An excellent service by the receptionists, particularly Marie, who was very good, and went the extra mile

Great location very friendly and lovely staff . The place needs a refurb very grubby the worst prem inn we’ve stayed in. Not what you normally get in premier inn .

Standard Premier Inn, clean with a view onto the channel. Very friendly staff and especially Betty in the Brewers Fayre was very attentive.

wonderful help at the desk from the lady Mardje after I found out that my reservation was for the wrong day. Thank you so much for your friendly help, a reason to come again.
Brigitte R.