Premier Inn Birmingham North - S.Coldfield

An overnight stay with friends to visit Christmas Markets in Birmingham. Great location and the staff were amazing. We booked into a Premium room which was very nice but lacked some of the extras but this was rectified but sadly no sweet treat as head office hadn’t supplied them!

Good location next to Brindley place with a 20 min walk into town. Restaurants and bars 5 mins walk away. Supermarkets 5 mins away. Comfortable stay. Parking easy. Greated by Jack on reception who was welcoming, friendly and efficient. Thank you.

Christine was amazing, a warm welcome and checked in quickly.
She was able to let me check in slightly earlier than I thought, which was great.

We actually arrived 90 minutes early and were lucky enough to be allowed to check in at no extra cost (usual check in 3pm). Our room was on the ground floor close to the hotel stairs. There was a low humming noise which we could not locate, but as only here for one night it wasn't too much of a problem. The room was clean if a little tired. The only downside was the extremely smelly shower curtain which really needs changing. You'd be wise to change to a shower screen or similar as is the case in many of your other hotels. The evening meal and breakfast were both very good. Jack was there throughout and managed to juggle his receptionist and restaurant duties with a smile, what a pleasant chap he is, and a credit to Premier Inn..

Great service from Jack and the other staff. Had a great time staying there and I would definitely stay again in the future.

Thanks Nemo for being so welcoming and helpful to me after the last train to Exeter had left Birmingham New St , leaving me without anywhere to stay.
You’re a real star. The Room was spotless and very comfortable. Perfect for me as a weary traveller. Ps I love your name too. 😊

Excellent location, right outside the train station. The staff were so friendly, kind and helpful. Despite it's location in the heart of the city, there was minimal noise and the hotel was very clean. We had a twin room and the bed was squeaky but the facilities were great. We have already said that we'd definitely stay here again and plan to return next year.

Room was very clean, quiet and comfy. Bed especially comfy and good shower. Lighting also very good and easy temperature control. The hotel entrance is fairly unremarkable bordering on dingy. But the lift takes you to reception and you soon forget about the ouside as it is pleasant enough. Check in was totally devoid of any cheer or interaction, no pleasantries to make you feel welcome. Check out similar, not even a hope you have a good journey or a goodbye.

Great location, 2min walk from New Sreet station. Close to Bullring for shopping & walking distance to Xmas Market & Cathedral Market.
Hotel has 7 floors, make sure you ask for 2 keys if 2 of you sharing as a key card is needed to use lift to your floor & also via the stairs to unlock door to your floor. The key is also to provide the electricity to your room, hence the need for 2 keys.
Bed was comfortable but for the soft pillows these were not of great quality. Lumpy in parts & did not pass the pillow test.
The breakfast on offer was excellent. Full English with a choice of stuff. Cereal was on offer.
Check in was at 3pm via 2 machines at reception, there was someone on hand to help out if need be.
Overall the hotel was good & central to everything.

I was able to check in early which meant a great deal on a busy work day with an armful of bags. Christine was wee star, she went out of her way to be helpful.

Great hotel perfectly located.
Efficient checkin by Jack and team.
Excellent clean room with everything working well

Recommended location for any gigs at the Arena

We stoped over here for a gig at the utilita arena. Which is great place to stop only a few minutes walk to the arena. .

We stopped in an accessible room.. Which was very good.. the staff were friendly and polite I'm very helpful..we will definitely stop here again..🙂👍🏻

We stayed at this hotel as we were going to the Symphony Hall. Great location, comfortable rooms and great value for money.

Best location, when neat and quiet hotel despite being at the New station street. A lot of shops and restaurant around the hotel which makes it to be a very good location for anyone.

Room is very neat, clean, and spacious

No noise at all

Good services were rendered by the hotel staff.

I enjoyed the breakfast

A calm and friendly haven and a really good place for a city centre visit. Staff were very welcoming and polite. Nice clean and comfortable room and good wifi. The bar was a relaxing place for a drink.

Christine was amazing!!
Great check in and warm welcome
Room was comfortable and great location for the centre of town and station. Would 100% recommend to anyone
Didn’t have breakfast as I left so early for train home
Easy self check out…..

Handy little hotel by the city centre. The tram was great for getting into the city for my meetings and very easy walk back. Trip down the canal was nice too

We had a ground floor twin bedroom. Nice and clean with very comfortable beds. Some biscuits with the tea and coffee would be nice.

A functional hotel, very convenient location, a bit overpriced, and the hotel entrance can be horrific at times due to the amount of homeless hanging around and also the level of antisocial behaviour that you see as you are making your way to the entrance lifts at night. Our plus room with a view was very nice (not sure it was worth the extra money) but there was a horrible smell coming from the sink in the bathroom, we couldn’t spend more than five minutes in there without feeling sick, in the end I closer the plug in the sink and filled it with water, and that helped a lot. Breakfast was average, but the staff were great, very welcoming and always happy to help.

Room was very clean. Staff were exceptionally friendly and very helpful. Kerry was more than helpful and welcoming on arrival.