Premier Inn Warwick

I got bitten what I think was bed bugs during my stay. Tried to get in contact with the hotel after my visit to hear if they have had problems, but almost impossible so I gave up in the end.

We have visited the Premier Inn at Warwick several times and found it satisfactory, unfortunately the last time we were there it was horrendous, very little food, hardly any staff, the place was cold. Fortunately our room was clean which was a good point. Will we be visiting again not until there are big changes.

Very nice clean premier inn just recently been revamped
Staff very friendly and helpful
Manageress Natalie very helpful and informative

My visit to the Premier Inn, Warwick. Over whelmed with kindness!!!!
I stayed there for two nights to enable me to visit my sister in Warwick hospital, I travelled by train on Saturday 22nd November. I was booked in by a very cheerful and efficent lady, whom I discovered later to be called Emma.
On Sunday I went to breakfast where I met Kayleigh, again very efficient, cheery and helpful.After my meal I asked Kayleigh if she would be able to get me a taxi to get to the hospital, and became quite upset as my sister was very ill. She was so kind and caring.
In the evening on my return I met Emma again, Kayleigh had informed her of my situation and she was just as kind and caring, and said if I needed to talk to her just buzz reception I had hugs from both and kind words.
On each occasion I saw them they were amazing. Kayleigh again sorted taxis, for hospital and on Monday 24th to get to the railway station
As I was just about ready to leave Kayleigh gave me more hugs, also a box of chocolates, an envelope containing a card with lovely words from them both, thinking of me at this difficult time. on opening the card a beautiful gold coloured butterfly fell out. They would not have known, but I love butterflies and have lots of items with them on.
This was way beyond anything I could have expected and made a very traumatic time so much easier than it would have been. In spite of the reason for being in Warwick, I enjoyed my time in the hotel. I must not forget to mention Daniel, who I met at dinner on Sunday evening, he was very efficient and pleasant. My little butterfly is now in a tiny frame, and that is something I will treasure.
Even after all I have written, words can't really express how much the love and kindness from two people, who didn't know me meaans to me.
T hank you from the bottom of my heart, I won't ever forget you.
Pamela Rhoades

Stayed here overnight due to work commitments. Women who welcomed me was so lovely and let me check in a little early, which was lovely as a lone woman traveler, it was cold outside and i didnt know the area. Room was clean and quiet. Bed was really comfortable. The breakfast was in The Swan bar/restaurant next door and it is lovely.

Great stay in Warwick service good and clean hotel. Would stay here again very nice indeed. Breakfast good and plenty of food

Excellent service from Emma on reception 😊 many thanks
Sorting out a small parking issue
The breakfast was delicious 😋😊

We had excellent service from both Rhina and Josh in the restaurant. They worked extremely hard and were friendly and polite at all times especially considering they were the only two people on duty in a very busy restaurant, bar and reception!

Emma was lovely and hepful, is a lovely and clean hotel and will defo be staying again
Thank you to all the staff
From Matt x

Had a very relaxing stay as passing through for business, just what we needed.
Lovely new refurbishment, staff very attentive, professional and a pleasure to deal with .
Will definitely stay again as we have to travel through Warrington every couple of months .
Will also recommend to our other colleagues.

Our stay was great. The staff on site were very helpful. The hotel has a nice refurb. Would happily stay on our way back through.

Im a regular here and just wanted to say the refurb is amazing and staff to what I seen handled it brilliant and couldn’t of done any better

Nice friendly staff nothing was to trouble hotel clean an comfortable will definitely be returning good value for money highly recommend

Nice clean comfy hotel room spotless and clean. Staff excellent and food in restaurant very good overall a nice stay will go back again

Kayleigh is very friendly and kind, also really helpful and she made my stay welcoming. I hope she’s on shift during my next stay 🙂

First time visiting Warwick for business purposes, was told not to expect much in the hotel from one of my colleagues but I completely disagree! Got here and the hotel was nice and clean, I did have an issue with the toilet in my room but Emma on reception was straight on the case and moved my rooms plus gave me an upgraded room 😍😍 definitely will be happy to stay here again.

Fantastic stay at the Prem Inn with Emma and Rhina. We were totally looked after and dinner was fab . We could not be more happy with our stay.

Staff need more support as work so hard and no support

I have stayed quite a few times at this hotel and every time Josh is very welcoming and eager to help. His excellent service, efficiency and cheerful nature always makes you feel happy to be back . Breakfast is lovely and good value for money.

Great stay at Premier Inn Warwick , Emma on reception was so helpful and welcoming! Would recommend this hotel to others.

5 out of five. Kayleigh was a very helpful and a fantastic host. She was very helpful on a late check in which I was very thankful for. She was very cheerful and was very attentive to our stay. The hotel was was very clean and tidy and well organised.