Premier Inn Bournemouth/Ferndown

The hotel didn’t smell great - sweaty locker rooms. The car park is small.

We had a lovely stay! The staff were incredibly friendly and welcoming from the moment we arrived. The room was spotless, well-prepared, and the bed was super comfy. You can really tell they pay attention to detail.

The only downside was the restaurant, the food quality wasn’t quite up to the same standard as the rest of the hotel. But overall, we really enjoyed our stay and would definitely come back if we’re in the area again!🥰

Clean and comfortable. Staff nice and friendly. Meals good choices and good quality food . Convenient location next to the train station.

Would recommend this hotel cleanliness was good
Parking for the weekend Friday-Sunday was £9.00 which i consider reasonable.
A pass could be given for those staying at hotel to get free parking
Visit to Gun Wharf Quays was nice and spinnaker tower was interesting.

lovely hotel clean and goos value, friendly staff. Shame to pub next door was not seelling food that day let the visit down a bit

Lovely hotel. Perfectly located. Seeing a show at The Guildhall which was seconds away.
Easy walking distance to Gunwarf Quays. Parking next door in multi-storey £4.50 for 24 hours. Easy stroll to hotel.
Staff above and beyond. Arrived before check in but not a problem for receptionist who secured our room early. Nothing was too much trouble.
Room decent size and bed comfortable. Black out curtains which were a bonus. Very quiet.
Breakfast next day was very good. Eggs looked a bit tired so we asked for fresh ones and they were made immediately with no fuss. Coffee excellent.
No complaints at all and wouldn’t think twice about staying again.

Clean, warm and helpful…. What more do you need when away from home. We’ve stayed here twice before and will do so again. We had everything we needed.

Fantastic premier inn! Staff very helpful (Sharney kept our room very clean thank you!). Very quiet, lots of good parking! Thank you for a great stay!

Due to fire moved to another hotel miles away with no transport links promised would get refunded and now customer services are refusing to honour this. Manager Kelly is extremely rude.

Generally, it was nice experience, I stayed with my family for couple of nights. The room and bathroom were spotless but not large enough as we booked family room. Plus, you can find your shampoo a conditioner and plenty of clean towels. Mattress and pillows are so comfy. Great breakfast and dinner and the staff so helpful and friendly. Only one thing I found it so pricy they could do better with price.

The hotel room was spacious, clean and quiet despite being near a busy road. The receptionist both days were really lovely. However, avoid food at the beefeater. The breakfast we had was horrific. We were expecting the usual buffet, but on arrival we were told hot food was cooked to order and there was a 30 minute wait on food. Not a great start given that we had booked a time slot on check in. But we thought it may be worth it for it to be freshly cooked. After an hour, it finally arrived. Good job we didn’t have a flight to catch. When it did eventually come, it was inedible, the scrambled eggs and beans were cold, the tomatoes and poached eggs were undercooked and the bacon was all fat. Due to the quality of the rest of the food I didn’t risk eating the sausage for fear of food poisoning. The continental breakfast was a buffet style, and on a quiet day would have been an excellent selection. However, due to the lack of staff, this quickly ran empty with no one to refill it. I left after 75 minutes having eaten 2 slices of toast.

Stayed one night while at an event in Portsmouth.

There is no onsite parking, car park is a few minutes walk.

Staff were friendly and helpful.

Usual breakfast on offer.

Useful to know that there’s a Costa next door and a Tesco the other side.

The hotel is very conveniently placed next to the station and at the centre of Portsmouth. The staff were very friendly and helpful, the bedroom was comfortably and the restaurant provided nice food.

The receptionist was courteous, friendly and helpful - but failed to tell us that the restaurant closed at 8.30pm, which meant that we had to be refunded for our meal deal - and try to find a restaurant nearby, which proved difficult. The bar closed at 9.30p and there was only one person on duty at the time. Definitely not up to most Premier Inn standards.

Great location. Excellent staff and value.
Very cosy bed. Had a brilliant night sleep.
Was assuming because of the central location it would be noisy but was very quiet.

This has to be the friendliest welcome ever. Sharney, the manager, checked us in with a very happy smile. Nothing was too much trouble. She even gave my son a packet of biscuits! We were having trouble with the Internet, so the very kind young man on the reception desk gave me access to the ultimate package for free. The rooms are very comfortable and the food is excellent. Overall, definitely 10/10. We will definitely be back 😁

We so far have been greeted by, and then aided by one of your fantastic staff, TALLIA.
She has been pleasant, and a delight

I’ve been staying at this hotel on and off for 12 weeks and cannot find a fault with the food or the staff i would like to give a special thanks to talia and Sophie for making this work trip survivable and never failing to give amazing service and show the utmost dedication to being kind, friendly and overall amazingly helpful

Overall the hotel is value for money and comfortable, it is tired and definitely a "room for the night venue" rather than a stay location. Get there early parking is limited and often blocked by vans or cordoned off areas.
Evening meals in the adjacent Beefeater Pub are fine but the cooked breakfast is poor; sloppily presented, cheap products, and very greasy - I was eating it all day! Certainly not value for money eat elsewhere if you can.

Friend ly team who always met you with a smile.
Room was clean and bed was comfortable.
Breakfast was good
As a base for a reunion weekend it was ideal.