Premier Inn Wrexham City Centre

Hotels
Premier Inn
6 (29 reviews)
Jacques Way, Wrexham, Wales, LL11 2BY , Wrexham , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Self parking (surcharge)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Good food options
Great location
Cons:
Room temperature issues
Misleading parking pricing
Comfortable mattress concerns

Categories

Cleanliness
8.28
Rooms mostly clean but some concerns raised about kettle cleanliness and maintenance.
Service
9.05
Staff were described as friendly, helpful, and accommodating.
Location
9.09
Well-located near train station and walkable to various shops.
Room Quality
8.04
Rooms had comfort issues noted about mattress and uneven heating.
Amenities
8.57
Included kettle and coffee in rooms, but some amenities needed to be requested.
Value for Money
8.43
Good meal deal pricing, but parking pricing was misleading.
Food and Beverage
8.78
Good quality food at breakfast and dinner with good options.
Overall Experience
8.55
General satisfaction with slight concerns regarding room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 12:09

Property Description

Welcome to Premier Inn Wrexham City Centre, where comfort meets convenience in the heart of Wrexham!

Ultimate Comfort
Stay in one of our 83 well-appointed guestrooms, designed with your relaxation in mind. Enjoy modern amenities that ensure a restful night after a day of exploring.

Prime Location
Centrally located, you’re just a short walk from Wrexham Glyndwr University and the iconic Racecourse Ground. Experience the vibrant local culture and attractions right at your doorstep.

Exceptional Services
Our 24-hour front desk is always ready to assist, along with options like express check-out and luggage storage to make your stay effortless. Don’t forget to indulge in our delicious buffet breakfast to kickstart your day!

Experience the charm of Wrexham and book your stay with us today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 29 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 8.78
Overall Experience: 8.55
S
SheilaT57 NONE Southampton, Hampshire, England
10
Would stay again
Pros:

My room was good and clean. Extra pillows and hairdryer supplied. Lots of parking and close to town. Checking in and out very easy. Staff very helpful and friendly

2025-12-02 via Tripadvisor
1
194gillianj NONE Shropshire, England
10
Peaceful night after a party night out.
Pros:

Good stay in late November. Hotel is positioned very near to the train station and easy walk to the shops. Although the room was cold when I arrived, it soon warmed up and became cosy. Pleased to see that kettle and coffee were available in the room (rather than new contraption coffee maker!). Would have preferred a shower to a bath - but that's my preference. Everything clean and tidy - and quiet despite the room being on the ground floor and adjacent to the car park.

2025-12-01 via Tripadvisor
M
MissRP95 Family Leicester, Leicestershire, England
6
Decent weekend stay, nice breakfast, but rooms were too hot or too cold
Pros:

Check in was quick, the staff at reception was very nice.

It was a bit misleading about parking as the website says £7 for 24hrs, when its actually £10 for 24hours and you need to get a discount code from reception to bring the price down to £7.

When we entered the room it was cold, we turned the heating up but it didn't get warmer. We found out from other guests in our party that you need to ask reception to switch the heating on and if you want a/ c, then you have to ask reception for that to be turned on. The room then became too hot, everyone I was travelling with said their rooms were too hot they couldn't sleep either.

The rooms has a bathtub with a shower. I prefer a shower, not sure if any rooms have it. The water pressure was strange alternating between weak and strong every half a second but the water was hot.

We opted for the £26 meal deal for a two course dinner and breakfast. Dinner was slow as there was only 1 chef, but we were told the hotel was fully booked. Surely, knowing this the hotel should have brought more staff in. Breakfast was decent, there was a good amount of options and unlimited juices and hot drinks.

There's also a vending machine in the reception for snacks and drinks if needed.

2025-11-26 via Tripadvisor
L
lynndC7743TG Business
2
Cold room, uncomfortable mattress
Pros:

Whilst the food at breakfast and dinner were good, the mattress was not comfortable and the heating in the room did not appear to be working correctly (even though I followed the instructions given). I could not find anyone to help me with this

2025-11-24 via Tripadvisor
D
danahO8213OK NONE Caernarfon, Gwynedd, North Wales, Wales
10
Amazing stay at premmier inn jaques way
Pros:

I went to Wrexham and stayed at premmier inn jaques way because I went to visit family and there was nothing too much trouble for the staff they were all friendly, welcoming and very helpful. I went for an evening meal on the 1st and second night and was made a delicious hot chocolate with whipped cream it went down a treat. The room was comfortable and I noticed a new few changes which was a nice surprise there was purple lights above the bed and a nice comfy chair in the corner where I could sit down and just watch TV or read a book. All my questions was answered professionally. When I asked if I could take extra breakfast home I was told I could and asked how much extra and was told it was all you could eat and wouldnt cost any extra. Great value for money will definatly coming back to stay again. High praises for all staff at premmier inn jaques way. Tje cleanliness of the room was spotless and it was nice and peaceful. All staff was accommodating.

2025-11-22 via Tripadvisor
S
Sherpa38351804095 NONE Kilkenny, County Kilkenny
6
Wrexham Premier Stay
Pros:

The hotel looks a bit tired and could do with fresh paint. Reception not overly friendly on arrival. Disappointed to find we had to pay for the car park. Room was mostly clean but water left in kettle and no usb sockets. Only one side of the bed had plug socket. I use Premier a lot and this one is definitely below par.

2025-10-18 via Tripadvisor
D
Dale family
10
Pros:

Efficient, close to match pitch, reasonably priced

2025-10-09 via Nuitee
D
Dale friends
10
Pros:

Great location!! Walkable to lots of areas!!

2025-10-04 via Nuitee
N
nessief Couples Worcester, Worcestershire, England
10
Ideal location and friendly staff
Pros:

Set in an ideal location and the staff are very helpful and friendly. Quiet room, which was very clean. Two lifts which are fast to arrive. The evening meal we enjoyed was good value and very tasty. We didn't have breakfast.

2025-09-30 via Tripadvisor
B
Brett
10
Wrexham soccer visitor from USA
Pros:

I came to Wrexham to visit the area and to watch the Soccer team. This hotel is so close to the train station, The Turf, Stok Cae Ras. I would stay here again. The staff went out of there way to store my luggage after checking out so I could enjoy the soccer match without any luggage. Thank you.

2025-09-28 via Nuitee
J
Jennifer family
10
Pros:

Walkable to the Race Course and city center. Lots of shops, bars and restaurants. Train station just across the road.

2025-09-28 via Nuitee
6
64debiy Business
10
Great hotel
Pros:

Hotel was in a good location about 15 minute walk to town and the retail park which was the opposite direction. Rooms were clean.A good choice of food for breakfast. Staff were friendly and welcoming especially Sarah. Overall a nice atmosphere in the hotel .

2025-09-18 via Tripadvisor
R
robertneate71 NONE
10
Football
Pros:

Convenient location for what we wanted to do. Clean hotel and very friendly/helpful staff. Would definitely stay there again

2025-09-13 via Tripadvisor
E
Emmanuel
8
Établissement correct, restauration possible
Pros:

Trop chaud dans la chambre.
Impossible de régler la température en mode Clim.

2025-09-04 via Nuitee
J
johnsV7278PU Solo travel
10
Best premier inn Wrexham
Pros:

Well I stayed in many premier inn hotels . All have been good ,
Wrexham premier inn has the best hotel manager I have met . Massive thank you to Lynne G . 5 star manager 👏👏👏👏
Warm smile welcome , Helpful , well organised staff . Staff also helpful and polite. This hotel is well oiled from the manager down the staff list . As always. Comfortable beds pillows . Food was nice on the evening and breakfast was cooked nice not over cooked like some hotels . Hats off to the chef’s waitress staff cleaners etc .
Special thank you to Lynne G . Employee of the month award for that lady .
Premier inn succeeded to impress again .

2025-08-29 via Tripadvisor
A
Alexis family_with_children
10
Pros:

Directly across from the train station and the Racecourse. You couldn’t get a better location! Staff was wonderful and accommodating! Would recommend all to stay here!

2025-08-27 via Nuitee
B
BigJohn1946 Couples Brighton, East Sussex, England
10
Fabulous Experience
Pros:

We always stay at Premier Inns whenever we travel as they are ALL sooooo good. This one at Wrexham was no exception. We had an ‘assisted room’ as I am recovering from a hip surgery. It was fantastic. Also, the food was exceptional. I had the sirloin steak and it was super tender and cooked to perfection. All the staff were so helpful AND, most importantly, FRIENDLY! We would recommend this to anyone travelling in this area. Thank you all at Premiere Inn Wrexham City Centre.

2025-08-24 via Tripadvisor
T
Tom
6
Enkelt og greit hotell
Pros:

Hotellet ligger midt mellom Wrexham General station og banen til Wrexham FC, dvs ca 100 m å gå både toget og til stadion. Beliggenheten er dermed perfekt om man skal på kamp. Ut over det er det et enkelt hotell, noe slitt men rent og pent. Brukbar frokost.

2025-08-21 via Nuitee
K
Kevin
8
Pros:

Staff was very friendly and helpful

2025-08-20 via Nuitee
A
AberJess Couples Aberystwyth, Ceredigion, Wales
10
Best Premier Inn experience so far
Pros:

This was the best Premier Inn we’ve stayed in so far (out of many over the years). The staff were the friendliest, most helpful and most accommodating we’ve ever been served by, especially Leah, and a young man on our last evening. They seemed to take a genuine interest in our experience of the National Eisteddfod each day, and they spoke Welsh with us! The room was spacious, spotlessly clean and well-supplied. The food in the restaurant was hot and delicious, both for breakfast and dinner. The hotel is ideally placed a couple of minutes’ walk from the train station, from where the shuttle buses left for the Maes each day, couldn’t have been more convenient.
Just be aware that Room 3 has a communicating door with Room 1, so any conversation from there is easily heard, especially one loud one on the phone which woke us up too early at 6.35am and went on for about an hour!

2025-08-18 via Tripadvisor