Premier Inn Tamworth South

Excellent location and friendly staff.

Unfortunately, we weren't aware that the hotel doesn't have a lift, which meant lugging cases up the stairs. The room was clean and pleasant, with a nice fresh bathroom, though.

We were unable to get a table in the restaurant next door, as we weren't aware we would need to book in advance. Luckily, there is a retail park with restaurants not too far away. But it was raining and cold, so not ideal, particularly with a small child.

Great service from Ben, really helpful and food was great. Do the meal deal dinner and breakfast! Such a saving. Rooms clean and welcoming.

Very good never had a problem we love it an the staff are great
We would like to thank Ben and we highly recommend this hotel to others/anyone

We had a wonderful business trip to Tamworth. Laura in reception couldn’t do enough for us! Highly recommend staying here if you are in the area

The hotel is lovely and clean, the food choice limited but cooked well. My steak was cooked to perfection!
But I really want to talk about the staff! Sofia was so lovely - polite and attentive and friendly.
Alison! Whatever ever they are paying Alison is not enough! She was on the breakfast service and was sooo lovely - friendly and sunny and interested in people.
Other members of staff were great too, but I didn't get their names 😒 my bad!
I hope my comments find their way to the staff mentioned!

Have stayed at Premier Inn many times and my husband and I were extremely pleased with our stay here. Our room was very clean with an opening window and controllable heating. Breakfast was served in the Beefeater next door and was extremely well cooked and tasty. I am coeliac and the staff were very well trained and very helpful providing toast. Our walk into Tamworth over the bridge was enjoyable and took about 10 minutes with wonderful views of the castle and rivers.

Stayed for a local pool tournament, staff here are amazing and very accommodating. Stayed in a premier room with fridge and coffee machine, very comfortable and clean. Breakfast was buffet in the beefeater which was hot and plentiful. Would definitely choose to stay here again if in the area.

Great stay as always, stay here weekly for work all the staff are friendly, extra towels available on request, lots of tea and coffee to help yourself to in reception, rooms are always cleaned to a high standard. Breakfast in the beefeater is always great

First class excellent service every evening! Excellent quality of food!!
The staff look after me help, Nishan always helps me with everything and helps me with dietary requirements. Very enjoyable experience being serviced my Nishan 😊🙏🏽

Water pressure very very low in both had basin and shower . Also on our last day we was unable to shower due to being no hot water in the room and no one available to complain to at reception. It's quite a noisy hotel being near a main road also on the other side people checking in later or returning from pub. Bathroom a few hairs around wash basin yuk on check in. The Beefeater at the side of the premier was not brilliant neither with half the food on offer on the menu not being available Friday through to Sunday 5pm on Sunday and no Sunday roast beef or Turkey even on the desert menu. So not really worth buying the meal deal. Breakfast bread and pastries stale, cold plates, cold and burnt food. The toilets well think they would get closed down if the environment authority's went in, they are totally disgusting. It's a shame as they have fantastic helpful staff at the Beefeater and at the hotel.

Excellent stay, staff were amazing and friendly. Rooms recently refurbished and minimalistic, very clean and tidy. Plenty of tea and coffee on offer
Breakfast was outstanding. Really great stay

We received a warm welcome from the staff, notably manager and duty receptionist. . The room was excellent…clean and comfortable benefiting from the recent refurbishment. Breakfast was good, with friendly efficient service.
Happy to recommend following our recent visit. Please pass on thanks to the team.

Stayed here as we were taking the children to Drayton Manor the following day. My complaint is regarding one staff member, who was outwardly racist towards me and my family. Dark haired man on the desk in the evening we checked in. Said our family name and he laughed and said you’ll have to spell that.
My husband spelled the name and the man on the desk laughed again. I asked what time breakfast was between and he kept pretending he didn’t understand me and my husband and kept smirking. He even said ‘can you say that in English’.
I asked to speak to someone else, but he said it was just him on shift as we were checking in so late (8:30pm).
The man has a serious mental health problem in my opinion, as well as being racist.

Amazing service from both Sophie and Chris during my stay always happy to help and serve, even after multiple days they were already remembering my (lack of) allergy preferences, room number and preferred drink

Super polite even when things went wrong, and worked quickly to resolve the problems.

I have just recently stayed at the premier inn hotel and I have found the service and care provided to be brilliant by the duty manager Sophie, she was very polite and helpful with my stay and always with a smile.

Came into the restaurant for a meal whilst I was in the area a couple nights ago, Sophie was nice and very attentive. I have stayed in the premier inn in the past and always thought it is a lovely place to stay very friendly atmosphere. Looking forward to coming in the future.

Tamworth Centre
Clean tidy reception .staff friendly , room clean and tidy comfy bed had a fridge in room
Meals in the adjoining restaurant was Beefeater was OK wouldn't eat there again food was cold and sent back you do have a small supermarket near by

Excellent hotel, spotlessly clean, room was well presented and the bathroom was immaculate.
Decent location for travels both North and South

Really nice room very clean bed was amazing . Fantastic nights sleep. Breakfast was delicious . Would definitely stay again

We had a good experience at Premier Inn Swindon, The staff were friendly and polite and situated very well. The carpark was full when we got there, but they gave us an alternative which was close by and also cheaper!
The only down side was that we called the hotel and the gentleman who answered the phone was not the most pleasant. They spoke down to us and we're quite condescending and not very understanding. As a person with Autism who struggles sometimes in social situations, please improve your phone manner as I left the phone call feeling more anxious than I started.