Premier Inn Köln City Süd

Hotels
8.1 (4586 reviews)
2 Perlengraben , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Good central location and views
Helpful, friendly staff
Secure on-site parking
Varied, satisfying breakfast
Clean rooms (for many guests)
Functioning AC and good showers
Cons:
Some rooms are small/narrow
Shower separator issues causing water on floor
No minibar/fridge in some rooms
Elevator safety/sensor concerns
Occasional check-in delays
Bathroom cleanliness issues reported by some guests

Categories

Cleanliness
7.3
Mixed comments: several guests report rooms as clean, but there are specific complaints about bathroom cleanliness and shower water escaping (towels on floor) — overall slightly below target.
Service
8.6
Consistently positive: staff described as helpful and friendly in multiple reviews; kitchen/serving staff noted as attentive.
Location
8.8
Frequently praised: central, good for walking to sights, nice views from higher floors and convenient car access/parking.
Room Quality
7.9
Mixed: rooms are often described as small but well laid-out with good showers and functioning AC; some rooms feel narrow and lack a full shower separator.
Amenities
7
Mixed/limited: secure parking and good breakfast facilities noted, but several mentions of missing minibar/fridge, elevator safety issue and occasional broken hairdryer.
Value for Money
8.4
Positive: reviewers comment on a fair/good price–performance ratio and satisfaction given expectations for this hotel tier.
Food and Beverage
8.5
Generally positive: breakfasts repeatedly described as varied and plentiful with good choices of juices, fruit, cheeses and cold cuts.
Overall Experience
8.3
Overall positive stays with helpful staff, good location and breakfasts; issues (small rooms, some bathroom/amenity problems) are noted but not seen as dealbreakers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 07:14

Property Description

Prime Location and Comfortable Stay

  • Conveniently situated in Cologne, Premier Inn Köln City Süd provides modern air-conditioned rooms with a sleek design.

Delicious Breakfast and Dining Options

  • Start your day with a delightful breakfast spread including buffet, continental, and Full English/Irish options. Indulge in British and Pizza cuisine at the on-site restaurant offering vegetarian and vegan choices.

Friendly Staff and Nearby Attractions

  • The multilingual reception staff at Premier Inn Köln City Süd are available 24/7 for your convenience. Explore nearby attractions like Neumarkt Square Cologne and Wallraf-Richartz Museum.

Book your stay now to experience the perfect blend of comfort and convenience at Premier Inn Köln City Süd!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 4586 reviews
Cleanliness: 7.3
Service: 8.6
Location: 8.8
Room Quality: 7.9
Amenities: 7
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.3
M
Martin • couple • de
9
Es entsprach allen unserer Erwartungen
2026-08-29 • via Nuitee
W
Wallen • family_with_children • fr
8
2026-08-29 • via Nuitee
M
Marharyta • couple • by
8
Pros:

Хороший современный отель, высокое здание, которое хорошо видно из исторического центра, удобно ориентироваться ) Достопримечательности Кёльна и магазины в шаговой доступности. Хороший завтрак, вкусный кофе. В номере есть чайник, чай и растворимый кофе в пакетиках. Хорошая звукоизоляция.

Cons:

Подушки пожалуй не очень удобные.

2026-08-29 • via Nuitee
T
Tetiana • family_with_children • ua
9
2026-08-29 • via Nuitee
H
Hess • solo_traveller • gb
8
2026-08-29 • via Nuitee
P
Phil Parsnips • solo_traveller • gb
8
2026-08-29 • via Nuitee
S
Saeid • solo_traveller • at
1
The most horrible experience in making a hotel reservation
Cons:

READ THIS BEFORE EVEN CHECKING ANY ROOM

I made a reservation of a room at this place and added my Austrian erste Bank debit card as payment. Next day I got a message that my card is not acceptable and I reached them and they told me explicitly add a credit card, because they can ONLY make the payment through that. I decided to cancel my booking then. The instant that I cancelled my payment, I got cut 90% of the room reservation cost, even though they told me they can not accept my card!

I then called them, and they first direct you an extremely useless AI agent, so they can make you frustrated and waste your time, finally I was passed to a person, and they did not take any responsibility regarding my case, and after 5 minutes of argument they put the phone on the table and put me on hold and fully ignored me for the rest of the call (10 more minutes of no response), until I gave up and got frustrated and stopped the call!

this is my experience with this people, who have NO respect for costumer and they really do not care about costumer, just for your money. If you want to make a reservation here, DO reconsider your decision, there are far better places in cologne to stay, so you do not need to deal with unprofessional, disrespectful and ignorant people.

2026-08-28 • via Nuitee
A
Antonia • couple • de
10
Pros:

Alles sehr gut, weiterzuempfehlen für eine Städtereise

2026-08-28 • via Nuitee
T
Tolga • solo_traveller • tr
9
2026-08-28 • via Nuitee
J
Juan José • solo_traveller • es
10
2026-08-28 • via Nuitee
J
Jasmeen • family_with_children • gb
10
It was the best stay of my whole trip
Pros:

That there was a safe so I can not worry that something will get lost

Cons:

Honestly nothing

2026-08-28 • via Nuitee
K
Kerstin • solo_traveller • de
10
2026-08-28 • via Nuitee
S
Stock • couple • at
7
…
Pros:

…

Cons:

…

2026-08-28 • via Nuitee
D
Daniela • family_with_children • de
9
2026-08-28 • via Nuitee
M
Mark • solo_traveller • us
9
2026-08-27 • via Nuitee
A
Alyssia • solo_traveller • de
9
Pros:

Comfortable bed

Cons:

Shower only had one heat setting and leaked onto the bathroom floor. There were also stains on the bedroom floor. Also no real desk in the room which made it difficult to work.

2026-08-27 • via Nuitee
S
Sylke • family_with_children • de
5
Pros:

Lage und Parkmöglichkeiten waren in Ordnung

Cons:

Zimmer war extrem eng für 3 Personen. Eigentlich unzumutbar.

2026-08-27 • via Nuitee
L
Luisa • extended_group • de
10
2026-08-27 • via Nuitee
M
Massimo • extended_group • it
9
Bellissima struttura in una bella città
Pros:

Posizione centrale, ottima colazione, pulizia superlativa.

Cons:

Il servizio telefonico di supporto passa tramite centralino e non è efficace.

2026-08-27 • via Nuitee
S
Sharareh • family_with_children • gb
10
I definitely recommend it
Pros:

It was clean, staff were nice and it was easy to access public transport

2026-08-27 • via Nuitee