Premier Inn Wolverhampton City Centre

A weak Premier Inn - below par experience

Been going for a while and its pretty good, very comfortable and the staff were very friendly and helpful

Booked a standard double room through their website in January 2026 to stay in March 2026 with the option to pay on arrival which I did via cash. I booked this room as myself and my partner were attending a music concert just up the road at the university and found this hotel to be in quite a convenient location as it was just a stone's throw away from the university. I arrived by train and took a short walk from the train station which was just around the corner. I used Google Maps as I wasn't too familiar with the area. On arrival at the hotel, I was greeted by a friendly member of staff on reception and checked in without any issue. I found there were plenty of car parking spaces available. You could key in your car number plate registration on a screen, and I was advised it would cost £8.00 which I believed to be reasonable. This was handy for my partner who arrived later with the car.

The room allocated was on the fourth floor overlooking The Bluebrick and the main road. The corridor outside the room was quiet. The room itself was very spacious, clean and warm. It had a kettle, hair dryer, air conditioning, free tea and coffee supplies, bottle opener and a flat screen TV on the wall. It didn't have a fridge or coffee machine, and I understand an iron with ironing board was available on request. The bed was super comfy and there were spare pillows in the room along with clean towels although there wasn't the purple Premier Inn mood lighting. The shower in the bathroom was powerful, and there was free shampoo and body wash pumps on the wall including a bath which was a nice surprise. The room had WIFI, but we didn't really use it that much and there were plugs with charging ports next to both sides of the bed. Unfortunately, we didn't stay for breakfast as we hadn't booked it, but there is an Aldi on the residential estate not too far away from the hotel.

Overall, I'd say it was both a comfortable and cosy night's stay, sufficient for an evening and the room did what it said on the tin. Only downside was the cost at £82.00 but I largely suspect this is because of the location and maybe time of the year with the concert on up the road. I would stay at this hotel again and recommend to others.

It was a lovely stay. Shout out to Leon for being really accommodating! He noticed my room was booked on the ground floor and offered to change the room to one on the 4th floor instead for the ground floor. As a woman, safety and feeling safe is always number one so I’m really grateful he was so kind to do this!

Stayed over night for an event at the grand theatre. Not a far walk in the city centre 10 mins max

Room was spotless and looked like it had recently been done out. Best mattress I’ve ever slept on so comfy

Most staff were friendly but one in the restaurant had a chip on shoulder asked for a straw and she got another member of staff to fetch me one whilst she stood there at the till. Food was good both in evening and for breakfast

On arrival the staff seemed ok, not at all interested or welcoming but neutral however each time we walked passed them they were constantly whispering and seemingly uninterested in anyone but themselves. The room was standard for a Premier Inn (we stay all over the country most weeks for sports) so no complaints there. The biggest disappointment was breakfast and in particular the waiting staff that acted very bizarrely. Before acknowledging our presence she decided to"finger" all of the pastries pushing them around into a certain order. She then came over to us and we told her room etc and allergies response to which she sniggered and then asked the same questions again. We sat where told roughly and got it own menus. Then came the really bizarre behaviour. As we say looking at the menu there was music playing. She proceeded to sing very loudly to each song while cleaning tables and doing her own thing. Half of the juices had nothing in them, no milk for cereals and fingered pastries were our starter, plus the most awful concert??? We finally ordered breakfast with another snigger, are and left. Basically the hotel and food is good, however whoever recruits the staff needs firing. Clearly as a City Centre hotel they just don't care about making you feel welcome. My family and I felt uncomfortable from minute 1 until we left due to all the staff. SO disappointing.....

A few years since we stayed here, still an excellent location and the breakfast is worth the price, had a good time with friends and a great location for the city centre.

Perfect location, close to the University we were visiting and good local amenities. Car park was easily accessible. Both the outside and the inside of the hotel were clean and well presented. The hotel staff and restaurant staff were all very welcoming and accommodating. The rooms were spacious, clean and well looked after. It had everything we needed. Good value for money and quiet too.

Check in was ok, room as expected room a bit chilly. Bit annoying having to pay for parking small car park near to entrance full, had to park a fair distance in other part of car park. Not good as it was raining and wooden gangways to walk on.
The restaurant was the biggest downfall as we had to leave the hotel and walk the before mentioned gangway. A nuisance when raining.
Only about 3 other customers. Was asked if we had booked which we hadn't but was shown to our seats. I had the fish and chips the batter was overcooked as was the French fry chips. Not chips at all the mushy peas were not hot. Very disappointed. I must say tge lady server was wonderful she was the only one working that evening
Next morning we thought we would chance breakfast. We were waiting by the sign to be seated a lady came over and asked had we booked we said no. She said can we come back later, there were only two tables occupied. We said not really. She tgen said she was new and couldn't take payments. So had to go back out in the rain to reception they asked did she say you can have breakfast. Back to restaurant got a seat she asked what we wanted she didn't give us a menu to choose from. We went to get the continental while we waited for the cooked breakfast but to our astonishment the breakfast arrived basically straight away, so this was not cooked to order as the bacon was like cardboard and none of the food very hot. By time we left there was a line of of over 12 to 15 people waiting to be seated.
I wouldn't stay here again.
Park hall hotel and spa is fantastic.

We arrived late night with a large amount of audio visual equipment and LEON was super helpful in helping us transport it all to our room. Thank you for going the extra mile!!

Standard facilities as expected in a premier inn.
Breakfast at the adjacent Bluebrick restaurant which was rather underwhelming, but the absolute highlight of the day was Peps, staff at the Bluebrick. She was working very hard and efficiently, but did it with such a lovely and friendly attitude, singing and smiling as she worked, treating everyone with such respect and kindness, made everyone feel welcome even when it was quite busy. She was an absolute delight and made my day!

We booked this hotel because it was close to the train station and very reasonably priced. Check in was quick and easy. The room was large and clean lovely comfortable bed and good shower will definitely stay here again.

This Wolverhampton Premier Inn is lovely! Spotlessly clean, comfortable and just a 5 minute walk from the railway station. I recommend it.

Our room was on the ground floor. A comfortable bed, usb charging points by the bed, two chairs and a table, a well appointed bathroom and good use of hanging space/hospitality tray area. I can't comment on the WiFi nor the carpark as I didn't use them.

Breakfast was delicious and I recommend it. There is a lovely breakfast person on duty. They are greeting guests, coming to take your cooked breakfast order and then delivering breakfasts. I can imagine that at busy times, and at busy times of year that this means that breakfast can be a slow meal.

I'd strongly suggest that if you are in a rush then you go continental. You can just help yourself, lots of choice, you'll have a good meal. At your speed. In your time. You are fully in control of your timings.

Niggles?

Yeah - even with a 5 star rating and here they are:

#When arriving by foot, it isn't at all clear where reception is - it was dark when we arrived and we ended up walking all the way around the hotel before we stumbled across the main entrance;

#There is no decaff coffee in reception/restaurant/hospitality tray;

#Hot drinks machine in the restaurant is SLOW.

Apart from these, this Premier Inn is lovely and we can't wait to come back!

Was central to train and bus services,walking distance to town centre.
Room was clean and bed comfortable.
Location was quite

Friendly staff, great clean room with a very comfortable bed.
This hotel is perfectly situated for all amenities.
Parking is not free.

Hotel lovely but spoilt by the pub/restaurant no longer fully open. Breakfast service needed more staff for the amount of guests

We booked a room today and went to the reception. The receptionist Diljit and another lady behaved in a judgmental way. They looked at us, looked at each other and started laughing for no reason. This made us feel very uncomfortable and unwelcome. we stayed for about an hour and then decided to leave she also asked us to write down our nationality on a piece of paper and we are not sure why this was necessary. Overall, it was not a good experience

Really disgusting place.
The toilet was completely blocked and wouldn't flush. The reception staff couldn't have been more indifferent if they tried.
Dirty cutlery in the hospitality tray, still showing signs of previous use.
By far the worst Premier Inn I've ever stayed at, and I've been to my fair share.

Overcharged to the price that I was given when I booked the room back in February 2025, The reduced car parking rate, as promised was not honored too. Poor service.

Stayed overnight after travelling from Cambridge to watch Wolves play. Very convenient location with plenty of parking available. Nice quiet room which was spotlessly clean. Tea and coffee provided with a kettle to use. The WiFi was extremely good in my room. Delicious breakfast served by a friendly waitress. Welcoming friendly staff. Will definitely stay here again next time I’m in Wolverhampton.