Premier Inn Glasgow - Paisley

Hotels
Premier Inn
8.4 (23 reviews)
Phoenix Retail Park,Paisley,Glasgow,Lanarkshire , Paisley , GB

Facilities

Parking
Restaurant
Electric vehicle charging station
Breakfast available (surcharge)

Review Highlights

Pros:
Convenient for airport
Spacious and clean room
Cons:
Poor cleanliness
Inconsistent service
Closed amenities
Cold rooms
Overpriced for the quality

Categories

Cleanliness
6.64
Multiple reviews highlight cleanliness issues such as stained bedding, dirty bathrooms, and an overall unkempt environment.
Service
9.99
Some reviews mention staff were helpful, but inconsistent service was noted during renovation issues.
Location
10
Convenient for the airport, although some noise from airplanes and a less desirable neighborhood reported.
Room Quality
8.6
Issues with cold rooms, dated facilities, and overall quality were noted in several reviews.
Amenities
9.63
Limited amenities available due to renovations; however, what was available was functional.
Value for Money
7.59
Several comments criticized the price given the low standards and service during the stay.
Food and Beverage
5.64
Severe complaints about the restaurant being closed, poor menu options, and overall dining experience.
Overall Experience
9.13
Overall negative experience highlighted by multiple guests; many would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:40

Property Description

Escape to serenity at the Premier Inn Hotel Glasgow (Paisley), your perfect retreat from the everyday hustle.

Convenient Location: Nestled near Glasgow Airport, our hotel sets the stage for effortless travel, with the breathtaking beauty of Loch Lomond just a short drive away.

Endless Activities: Dive into excitement with events like the Glasgow World Pipe Band Championships or enjoy thrilling snow sports at Snow Factor. Shopping aficionados will love the proximity to intu Braehead Shopping Centre for unbeatable deals.

Relax and Rejuvenate: After a day of exploration, unwind in our Brewers Fayre restaurant with delicious cuisine, then sink into our cozy beds for a great night’s sleep.

Escape the ordinary and book your stay today to experience all that we have to offer!

Important information:

114 spaces, including 6 disabled bays. No height restriction. Spaces for large vehicles/lorries are located behind the hotel.
From M8(J28a) follow A737 to Irvine. Take 1st exit signposted Linwood. Then left at 1st roundabout onto Linwood Road. Then take 1st exit at 2nd roundabout. At Pizza Hut follow road down. Hotel is located next to the Phoenix Park Brewers Fayre.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 23 reviews
Cleanliness: 6.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 9.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 9.13
P
PCCH1983 Couples Edinburgh, Scotland
2
Needs a good clean and refurbished
Pros:

Disappointing stay at this hotel. It is in desperate need of a refurbishment. We stayed for one night and were allocated a room on the ground floor. Cleanliness was not great. The bedding had stains on them that we had to ask to be changed. The shower cubicle could have done with a good clean as did the whole bathroom. Thankfully, only a one night stay.

2025-12-03 via Tripadvisor
4
403nargisi Couples
2
Bad experience
Pros:

No hearing, room was FREEZING! Only 1 set of towels for 2 people. Bin peddle was rusty. Shower curtain smelled mouldy and damp!

2025-12-01 via Tripadvisor
S
Savagery-travler NONE
2
Not the best time to visit
Pros:

Checking in no problems advised no where to eat as restaurant was being refurbished room was very cold and dark needed a lick of paint first time I could say won’t use again

2025-11-27 via Tripadvisor
R
ruthmD7213KU NONE
6
Not the best
Pros:

The room was tidy but we found dust on bedside tables on top of headboard on picture.
There was dust on the bathroom floor.
Thank goodness we aren't allergic to dust

2025-11-22 via Tripadvisor
B
baleno NONE Dunoon, Cowal Peninsula, Argyll and Bute, Scotland
8
Handy Hotel for Airport
Pros:

Very handy for airport but there is some noise of airplanes going over.
Reception ok not over pleasant.
Very clean spacious room, comfortable bed choice of pillows, tea coffee facilities.
Good hot shower but over bath not sure if they have walk in showers. hairdryer, iron available at reception.
Air conditioning wasn't working properly room quite cold as a frosty night.
Parking limited we got last space but it is free.
Would stay again if only for airport.

2025-11-21 via Tripadvisor
R
roystonk2023 NONE
2
Not worth the cost
Pros:

Poor standard for overpriced room, no extractor or hat in bathroom. Bar and restaurant were being refurbished at time of stay but still got charged full price.

2025-11-21 via Tripadvisor
S
stephengN2866JF Business
8
Rebrand for Scottish Power!
Pros:

Warm & comfortable bed, helpful & friendly staff.
Would definitely visit again. Very clean & tidy with fresh bedding & towels!

2025-11-19 via Tripadvisor
N
N3462EHsue Couples Dorset, England
6
Lift not working for at least two weeks!
Pros:

We stayed 4th November and then 17th on our return journey. The lift wasn’t working on 4th and we were not happy on the 17th when we found we were on the first floor and the lift was still not repaired!

2025-11-17 via Tripadvisor
A
andrewmK164JN Couples
6
PI's - overall package slipping quickly
Pros:

Usual standard for PI but as is becoming more and more common no food or bar offered except for breakfast. We were booked fri and sun night. Cancelled the sun after staying the Friday. Were VERY regular users of PI's for groups of 16+ all over the country. Having a serious think about whether that will continue in the future! Only saving grace about this one was friendly and helpful staff.

2025-11-08 via Tripadvisor
D
DeeandDeeG NONE
10
So welcoming - even at 2am
Pros:

We got stuck on a shut motorway for 3 hours. (Obviously my heart goes out to anyone involved in the accident, and their needs are far more important than ours.) Luckily we had booked Premier Inn for an overnight stop and they promise a 24 hour check-in so we didn't need to worry about the extra time waiting. And sure enough when we did arrive at 2am they were incredibly friendly and efficient. Hugely appreciated.

2025-11-08 via Tripadvisor
T
tiag775 Friends getaway
8
Good
Pros:

Good location next to a huge sainsburyparking is tight , rooms comfy and staff good , stayed only one night but would return although not. Cheap

2025-11-06 via Tripadvisor
X
X4238XEdawnb NONE
6
an okay stay but not the standard expected
Pros:

I wanted somewhere to stay on the edge of the lake district and this was convenient. on arrival seemed good outside,easy to park. booked in but not told the lift not working,found out myself! so 2 flights of stairs with bags. room was clean,although did notice later marks on the bathroom ceiling that looked like mould. shower didn't have much pressure and took a while to get temp right. I'd booked an evening meal as part of the package,service was excellent but unfortunately the beer battered fish and chips I'd ordered wasnt,not beer battered and very bland although the ice cream was lovely. the bed as usual very comfy but sleep not great as my room faced the stairs door and with the lift not working it was banging several times during the night. breakfast the next morning delicious as always and the staff amazing. ive stayed in several Premier inns and this one was tired,my stay okay but not the standard ive come to expect and why I stay in them. I would consider the hotel again but would eat elsewhere.

2025-11-05 via Tripadvisor
P
PCCH1983 Couples Edinburgh, Scotland
4
Not the best Premier Inn
Pros:

Booked this hotel as an overnight stay to break up our journey to the lakes.

We arrived at 7.15pm. It was dark and the hotel is quite tricky to find. The car park is so poorly lit, so hard to navigate parking.

The girl who served us was very friendly but advised us that the lift was broken. We were on the 2nd floor with heavy bags. We found this a struggle with heavy bags, and my husband has mobility issues which did not help either. The stairs were absolutely filthy. I don't think they had seen a hoover in a long time.

We were advised that food was stopped being served at 8pm, and it was a 'bottle bar' that was closing at 9pm. After a long journey we wanted a few drinks and food. But we opted just for drinks as the bar/restraunt area had a strong smell of cooking grease, and it was so cold as the aircon was blasting freezing cold air. The food ventilation system must be broken. The bar set-up is very odd. This public space had no music or anything, making it awkward and uninviting.

We had a premier plus room which was fine, sainsburys bottled water in the fridge is not a good look though. Would not stay here again. The manager needs to put some effort into this hotel.

2025-11-03 via Tripadvisor
1
128janem Couples Leeds, West Yorkshire, England
10
Fab weekend away.
Pros:

Just returned home after a lovely weekend away.
Great location , free parking and 2 lovely breakfasts. Room on the first floor lovely.
The lift was out of order but the lovely lad checking us in offered to carry our case to our room .
Every member of staff was well mannered and pleasant.
We will definitely return.

2025-11-03 via Tripadvisor
E
EssexSalmonfisher NONE
2
The worst Premier Inn I ave ever stayed at
Pros:

By far the worst Preier Inn I have stayed at.
I arrived tired and hungry at 7.10 pm on Saturday, No one was on reception so I pressed the bell. I repeated several times and no one appeare. After over 10 minutes I went hunting and found one overworked girsl in the kitchen. She xplained she was the only staff memebr in the whole hotel and I would need to wait until she had preapred and served the last diners. After 5 more minutes she arrived appologetically. I have no criticsm of her. She gave me the key to my room on the 2nd floor and said I would have to walk up as the lift was out of order. I wanted to eat but the restaurant had now closed as she was stuiggling to deal with other guests. I struggled up stairs with my heavy bags and the stairs were filthy presumably as every guest had to use them. The room was clean but freezing and I turned on air/con heating which was incedibly noisy. I wondered why it was set at max but ralised when it had only reached 19C after 3 hours.

2025-11-03 via Tripadvisor
L
lauramZ6884KF Family New York City, New York
4
Breakfast: appalling.
Pros:

Unfortunately the breakfast was abysmal. We arrived at 850am and there were hardly any breakfast items left. No muffins, croissants, bread, yoghurt, fruit juice. Had to ask 3 times for them to be refilled to be told there was a muffin shortage and then half an hour later we were told the croissants would be another 15 mins! No pancakes either. I managed to get the last scraps of bacon. The young man running the breakfast was clearly very poorly trained and lacking in confidence too. A man, who I presume was the manager, said he was taking a delivery in at the time so couldn't help. We were given back the cost of one breakfast but it did spoil the stay for us.

2025-11-02 via Tripadvisor
R
roberthN9968KS NONE
8
Generally very good
Pros:

Good stay but would have been better if the restaurant had been open, or alternative arrangements had been in place. Really nice staff and hotel very clean and comfortable.

2025-10-30 via Tripadvisor
6
608mairij NONE
10
Lovely relaxing break
Pros:

We have stayed here before and it didn’t disappoint.
Good location , plenty to do.
Staff very friendly and helpful.
We had a premier plus room which was lovely, very clean , super shower. Excellent broadband compared to ours !
Very comfortable bed for our 4night stay .
Will return to this hotel.

2025-10-25 via Tripadvisor
M
Meander52540269984 NONE
10
sort break
Pros:

nice clean hotel, had a lovely nights sleep, parking outside,right in the middle of penrith, breakfast was good and all staff were lovely and helpful

2025-10-24 via Tripadvisor
J
jaydeo275 NONE
4
Very comfy sleep
Pros:

Bed was super comfy. Room was cold heating didn’t work which was a problem for us with a baby in the room. Stain on the ceiling like there had been a leak and the shower is dated. But was okay for the money just the cold room I wasn’t happy with.
Also restaurant was closed for renos and the car park has construction going on but didn’t bother us as we only needed it to sleep and get ready in the morning for a wedding.

2025-10-15 via Tripadvisor