Premier Inn Folkestone - Channel Tunnel

Hotels
•
Premier Inn
7.4 (63 reviews)
Cherry Garden Lane,Folkestone,Kent , Folkestone , GB
0333 777 7278
Folkestonechanneltunnel.PI@Whitbread.Com

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Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good location
Cons:
Temperature control issues
Limited amenities
Food quality inconsistent

Categories

Cleanliness
7.85
Most reviews mention clean rooms and comfortable furnishings.
Service
8.51
Multiple reviews praised the staff for their helpfulness and attentiveness.
Location
7.86
Good location for those needing proximity to the tunnel.
Room Quality
6.81
Some complaints about the room size and heating issues.
Amenities
6.84
General mentions of essential amenities; USB sockets lack noted.
Value for Money
7.3
Reasonable value for the price paid according to several reviews.
Food and Beverage
6.85
Mixed feelings on the quality of food; some positive mentions of breakfast.
Overall Experience
7.22
Overall positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:50

Property Description

Discover the ideal countryside retreat at the Premier Inn Hotel Folkestone Channel Tunnel, your gateway to England's captivating coastal charm.

Prime Location: Nestled in one of England’s historic coastal towns, our hotel offers easy access to attractions like the bustling Creative Quarter and the Leas Cliff Hall, where you can experience local art, literature, and entertainment.

Comfort and Relaxation: After a day of exploring, unwind in our spacious rooms equipped with extra-comfy beds, ensuring a restful night's sleep for every guest.

Delicious Dining: Savor delightful meals at our on-site restaurant, where a diverse menu awaits to satisfy your taste buds, making dining a truly enjoyable experience.

Don't miss out on the ultimate getaway—book your stay now and embark on an unforgettable journey with us!

Important information:

106 spaces (adjacent to restaurant). No height restriction. 10 spaces for large vehicles. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking.
From M20(J13), at the 1st roundabout turn right, at the 2nd roundabout turn right onto Folkestone A20. At traffic lights turn right, the hotel is located on the right. Next to the Brickfield Table Table.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 7.85
Service: 8.51
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.22
B
Bharati • extended_group • de
9
Prima
Pros:

Frühstuck sehr gut

2026-07-25 • via Nuitee
C
Costas • solo_traveller • gb
10
Cosy hotel in excellent location
Pros:

Excellent location next to the station walking distance to the centre. Parking available outside (paid) the hotel. Comfortable beds.

2026-07-25 • via Nuitee
R
Rajab • solo_traveller • de
7
2026-07-25 • via Nuitee
R
Rohin • solo_traveller • be
9
2026-07-25 • via Nuitee
L
Lisa • couple • de
8
Pros:

Zentrale Lage

2026-07-25 • via Nuitee
E
Elvira • solo_traveller • de
4
Positiv hervorzuheben sind die gute Lage und die Sauberkeit. Aufgrund der Erfahrung mit dem Frühstück würde ich das Hote
Pros:

Sehr gute Lage des Hotels.

Cons:

Leider wurde ich jedoch sehr enttäuscht, weil meine Tochter und ich kein Frühstück inklusive bekommen haben.

Ich habe dieses Hotel unter anderem wegen der guten Lage und wegen des Genius-Vorteils bei Booking.com gebucht. Als Genius-Level-2-Mitglied sollte das Frühstück laut meiner Buchung inklusive sein. Vor Ort wurde mir jedoch mitgeteilt, dass das Frühstück nur gegen Aufpreis erhältlich sei. Leider wurde sich auch nicht wirklich bemüht, eine Lösung für dieses Problem zu finden. Dadurch sind meine Tochter und ich letztendlich ohne Frühstück geblieben, obwohl dieses laut meinem Genius-Vorteil inklusive sein sollte.

Außerdem sind die Türen beim Schließen sehr laut, was störend sein kann.

2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
7
2026-07-25 • via Nuitee
D
Dzhabbarly • solo_traveller • de
6
Pros:

Хорошая локация

Cons:

Был запах в комнате. Чем то воняло.

2026-07-25 • via Nuitee
R
Robina • solo_traveller • de
10
2026-07-25 • via Nuitee
M
MD FAZLE MUNIEM • family_with_children • au
10
2026-07-25 • via Nuitee
F
Fanny • solo_traveller • fr
7
Cons:

Le parking payant à notre arrivée. En supplément du prix affiché.

2026-07-25 • via Nuitee
M
Micaela Maria • family_with_children • it
8
2026-07-25 • via Nuitee
J
Jessica • family_with_children • au
8
Pros:

I did not have breakfast in the hotel as I thought it was quite expensive

Cons:

the room was quite small.

2026-07-25 • via Nuitee
A
Ariane • solo_traveller • be
9
2026-07-25 • via Nuitee
M
Murad • family_with_children • dk
8
2026-07-25 • via Nuitee
Y
Yolgezer • solo_traveller • tr
8
2026-07-25 • via Nuitee
J
Jose Ernesto • family_with_children • mx
10
2026-07-25 • via Nuitee
F
Farid • family_with_children • ca
9
2026-07-25 • via Nuitee
W
wen • extended_group • cn
10
2026-07-25 • via Nuitee
N
Nicole • family_with_children • de
8
Wir haben uns sehr wohl gefühlt
Pros:

Das Personal war super nett und zuvorkommend 👍👍👍👍👍👍

2026-07-24 • via Nuitee