Premier Inn Bristol Parkway - M32

Arrived about 4pm and greeted very well at check in.

Popped our bags into our room which was clean and warm, then had a drink in the very welcoming Beefeater.

Paid for a meal deal and opted for the festive menu, beef sold out but it was 7pm, but not disappointed by the turkey.

Breakfast the next day was spot on and matched our meal the evening prior.

Would definitely return as slept really well too.

Stayed here after a night out in Bristol as we wanted to go shopping at cribbs the next day . Good sized and clean room , and a decent breakfast

Staff at check in were nice and made us feel
Welcome

Have stayed here many times. Always clean, quiet, and friendly staff.

Great welcome. Very comfortable. Super meals at the Beefeater. Special mention for Claire and the kitchen staff. Super breakfast cooked fresh while we were there. And loads of parking

We were in a quiet room as requested, it was a clean and the beds were very comfortable. The receptionist was efficient and polite. The electric plug points were in a sensible place, which you can't say for every hotel and the room was dark when the lights were turned off, which is something we like.
The Premier Inn Parkway Bristol was everything you expect from a good hotel.
The Beefeater next door was spacious and the food was of good quality and plentiful. All the staff who served us we polite, efficient and friendly, thank you.

Only stayed for 1 night but had a great nights sleep before our early flight. Room spotlessly clean and bed really comfy!

it was in an ideal location for us to stay near a friends house, the hotel was the cleanest one we have stayed in so far, you could smell fresh paint, the room was very clean and tidy, bed as expected super comfy and the shower was hot and clean. the breakfast was freshly filled when we went in and was very tasty. i highly recommend portishead for the friendly staff and well presented room

Excellent Premier Plus rooms, excellent breakfast and the hotel manager, Angellica, is a credit to the hotel. The fridge in the room was a welcome upgrade and we felt the Premier Plus rooms were well worth the extra payment.

A very pleasant hotel, very clean rooms with nice decor. Helpful staff making our weekend stay truly enjoyable. I highly recommend this hotel for a relaxing getaway.

Better than most 4 star hotels. Stylish room, comfortable bed, fridge, posh coffee, tea, toiletries, free wi-fi, free and plenty car parking

Fairly good experience, though beds aren’t as good as they used to be, mattress definitely not up to standard. Staff lovely and car park excellent and free parking.

The highlight of this Premier Inn is definitely how incredibly clean it is! The staff clearly takes pride in the hotel—it feels super crisp, with everything seeming new and fresh. It made for a very comfortable and pleasant stay.
The breakfast was also not bad either, offering a good start to the day.
Good rooms and good value for money

Insufficient information about asking for a daily clean. When queried this receptionist was rude and surly. Begrudgingly took some clean towels to our room.. On return to our room we discovered she had left our room opened. She had failed to close the door 😡
A real disappointment and we have cancelled future stays as a consequence.

Great value hotel in a good location for lots of sight seeing on a short break. Service and cleanliness was good. Good night's sleep due to blackout curtains and nice quality bed linen. Great for a short stay but we were staying 4 nights and a family of 3 so not enough hangers or hand towels supplied. No heated towel rails nor radiators to dry the towels either. Room felt a little claustraphobic as the window was sealed so could not be opened, never had that in a hotel before. Breakfast next door was good but they did not have hash browns one day and had to wait 20 mins for pastries to be cooked. Also the Sunday carvery menue in the room said til 6pm but when we went at 4.30 it had finished. The tables were all sticky and the toilets were disgusting at the Brewers Fayre so very dissapointing having paid for evening meals at the hotel to be let down by this.

Great location, tucked out of the way but short walk to the marina and high street. Walk to the Marina is a lane that has been tarmaced so can be a bit messy after rain but only takes a few minutes

One of the best Premier Inns I have stayed in recently. Some newly refurbished rooms of excellent quality & comfort. Feels like 'home from home'. Quiet rooms.

Not a bad hotel and nothing special just average.
Will stay again if i have to but will consider other hotels nearby as well

Good location in Stoke Gifford, comfortable modern & quiet room, staff very friendly. Breakfast was delicious at the attached Beefeater restaurant. Check in was quick & easy. Close to Aldi if you need to pick up any supplies. We enjoyed our stay here.

A visit of two totally different experiences. The hotel and premier plus room was as expected, clean tidy and well presented with the customer service from Mandy and Shauna 1st class, very supportive and friendly both showcasing what the good side of the premier inn is.
Sadly not the same experience in the Beefeater restaurant attached to the hotel. The service started off OK until we sat down waiting for a bowl of porridge we politely requested, we tried to use the coffee machine not working went to other machine at which point the abrupt/rude lady in premier inn uniform loudly stated to a young man stop using you have not right to use.They then begrudgingly fixed other coffee machine , we were served porridge that can only be described as only fit for the bin 15 minutes after requesting. Cooked breakfast was very poor and I did not appreciate watching chef pile up hash browns and bacon with his hands and not tongs The continental offering was very poor, nothing refilled in the 25 minutes we tolerated, no crumpets,muffins, and just a odd few crumbs.
In summary we have stayed at Patchway 5 times and the restaurant and staff have been very good,today grim and the lady member of staff needs to learn customer and life skills very quickly.

We recently stayed here for 3 nights & Mum had a premier plus accessible room & I had a standard double , even before we stayed the service was excellent, I emailed to check I could have a room near to Mums so I could assist her & immediately got a lovely email reassuring me it was no problem, on arrival the receptionist ( I think Emily) was extremely friendly & went above & beyond to help us. ALL the staff from management/receptionists to the housekeeping team were friendly helpful and went above & beyond. The rooms were very well equipped especially the premier plus . Premier inn you should be very proud of your staff in this hotel they are absolutely brilliant, & the hotel is very welcoming, very clean and extremely well run, we recently stayed at a well known upmarket New Forest Hotel and their staff were not a patch on yours. Highly recommended +++++++++