Premier Inn Cardiff North

My family and I were meeting friends in Cardiff at a show and the was ideally placed for a short trip in and out of the city centre to get to the theatre. The common areas of the hotel were all very well maintained and clean. The staff were very welcoming and extremely helpful. I love the self check-in system, a major bonus to avoid the queues when checking in. The room was spotless and very comfortable. The bed and pillows were very comfortable and we had a very good and peaceful night's sleep. We will definitely stay here again.

I stayed here prior to some training at UHW. I was warmly welcomed at reception after the machines wouldn’t let me self check in. They helped me book in for an evening meal as well as confirming a time for breakfast.

The room was just like any other Premier Inn, but I was based on the first floor at the end of the corridor so it was very peaceful where I was sleeping. The room was spacious and the bathroom was lovely and clean. The TV was fab and there was a range of coffees and teas available too.

The evening meal was lovely and the service was a little bit slow, but the friendly nature of the staff made up for that. All my courses were lovely and came out perfect.

At breakfast the next morning, there was a large selection of both hot and cold food available and since I came down early morning, everything was fresh and well stocked.

The free parking was a huge bonus and this hotel was just down the road from the hospitals park and ride so the location was absolutely fantastic.

I would 100% stay again if I need to visit UHW again!

Amazing hotel for a few nights to watch the rugby. Stacey was a phenomenal host, always smiley and happy to help. We will definitely stay again

We came to watch the Springboks vs Wales rugby match with a group of friends. It was my husband's birthday & Stacey went above & beyond to accommodate us. We had a wonderful trip & nothing was too much trouble for Stacey, thank you.

We had a lovely weekend at Cardiff North - used the bus to get to and from the city centre and this was £12 return for a family ticket and easy to use. The staff were amazing, room was very comfortable, food was great and we had a lovely weekend away.

We stayed here over Halloween weekend and had a wonderful stay- everyone we met was super friendly, they really went over and above to make our kids feel special- giving them treat bags and had a find the ghost game which they loved! Great play area which we got a table right outside so we could enjoy our dinner and keep an eye on children at the same time and room was spotless! Will hopefully be back very soon!

Could not recommend this premier inn highly enough,front of house staff were kind, polite and very respectful with our situation always happy to help and the cleaning staff were brilliant could not do more for us we will definitely return.

Room was huge and clean. Love all the extra large bathroom.

The hotel was quiet despite being very busy and the room was spotless. The meal deal was great value and the restaurant staff were professional, pleasant and well trained. Special mention to Roberta in the restaurant. I had a leg injury that significantly impacted on my mobility. Roberta took me under her wing, taking my order so I didn't have to order at the bar, ensuring my food was ok and delivering and refilling my drink. She looked out for me the following evening and provided the same exemplary service. A real gem and an asset to the company. My only issue, which wouldn't normally apply, was the fact that my accessible room was as far away from reception and the restaurant as it was possible to be. Perhaps something to be considered when doing future refurbishment?

This review is based on the bar only. The service is absolutely ridiculous. Only one person behind the bar on a Saturday night. We were waiting so long to order we left. Definitely need more staff.

Absolutely outstanding stay! The staff was incredibly welcoming, the room was spotless and comfortable, and every detail exceeded my expectations from start to finish.

3.8 ? 5 for me , great location , free parking , many supermarkets, takeaways and a restaurant nearby on top of the bar and restaurant on site which is stylishly decorated. Friendly staff , drinks offers in the bar . Easy self check in , clean modern rooms which effective heating/air con .
For the £85 Double room I was very impressed , approx 4miles from Cardiff city centre but I highly recommend.

We had a really lovely stay. We didn't check in till late but had a real quick check in. The room was lovely and had everything we needed. I went down to the bar and had a really nice cocktail and brought it back to my room.

The only bad thing was the next day we noticed some stains on the top of our duvet that we definitely didn't cause ourselves.

Hotel was very quiet and had a great nights sleep. Bed very comfy. Cleanliness was great, nothing to report. The restaurant was fantastic value, a huge choice for breakfast lunch and dinner. They also do a happy hour and the drinks were a good choice on this. All staff i interacted with lovely and nothing too much trouble. Breakfast was amazing all you can eat and well stocked. Would stay here again

A really excellent stay made all the better by very friendly staff. A perfect position to visit Cardiff and the surrounding area. A particular call out for Stacey who was very helpful and friendly.

Fantastic 3 day stay. The bed was comfortable and the room was really clean, comfortable and quiet. The cafe had a great menu with food available until 10pm. Every member of staff we met was lovely, efficient and working really hard. Free parking and good location for easy drive to Cardiff centre (10-15mins).

We have stayed before and always find a warm welcome from the staff, we ate and had drinks on site on both days and found good value for money with the deals. Plenty of tea and coffees available always.
Plan and look forward to a return visit early December

The greeting and help by the manager really made us feel relaxed. Our dietary needs were supplied to our satisfaction. Very satisfied with our stay. We will definitely use Premier Inns as a first choice for any accommodation needed.

Lovely comfortable room great bed lovely staff very busy at breakfast
First night Fish and chips was lovely
Cheese cake had no banana
Sticky toffee pudding was cold in the middle

2nd night pizza was solid even a stake knife
Wouldn't cut it no excuse only 10 people in the restaurant

Smoothed chicken was ok

Chocolate brownie was nice

Apple crumble sundae was nice

Would stay again next year
Maybe some extra training would make a difference

We wanted to share our experience of staying in this Premier Inn. We have lived close by for many years and needed to stay here for two nights following a house sale.
The hotel has had a lovely make over and does give a relaxed feeling. The team on duty were always willing to help throughout our stay. Parts of the hotel were a little cold and sometimes areas could have easily be kept cleaner but our biggest shout out was for a new member of staff called Emily.
Emily served our tables in the evening on both nights of our stay, she was one of the politest young ladies we have had the pleasure of being served by. This was replicated on our second evening and also watching her with other guests in the restaurant. This young lady is an absolute out and out asset to the Premier Inn team in this hotel and made a very stressful two days much more enjoyable.