Premier Inn Barnsley - Dearne Valley

Had a wonderful stay here.First time usingPremier Plus facilities and it really was great. Hotel spotlessly clean and staff very helpful.

Freddie and Sue handled this mornings fire alarm very well in my opinion. After having to evacuate us all at 6 am. Dealing with the fire crews and sourcing the alarm codes. Very well.done. not an easy situation at all. At 6 am.
Great staff.

Pretty poor overall. Massively understaffed and the rooms are in dire need of a makeover.
The staff were friendly but you could see they were stressed out from being so understaffed - literally running from reception to the resturant and back. They were working way harder than they get paid for... premier inn - take note.

My room was in a terrible state. The ceiling was coming down in the bathroom at multple points and a previous occupier had put their fist through the plasterboard wall near the thermostat... probably because the heating wouldn't turn on...

Coffee machine was broken on both mornings with no real alternatives - still charged the full breakfast fee though.

Tatty communial areas and overall it was a bit of a dive. I kept telling myself it was fine because it was cheap!

Comfortable quiet room, very friendly staff, especially the lady multitasking reception and breakfast duties. Stay spoiled somewhat by my car being broken into overnight in the car park in an attempt to steal the stereo.

Location :- this premier inn is located 5 mins away from the town center. With parking on site ( just remember to put in your details / car reg ) when you check in to avoid any parking fine. Plenty of parking.

Staff :- Very pleasant staff. Went downstairs to ask for extra milk and coffee. Ended up with a bag full of them. Very pleased.

Room :- I opted for the Premier Plus room this time around and I was pleasantly surprised. They had a mini fridge , coffee machine , and to top it off a wireless charging pad on the side of the bed. Spacious room with modern looks to it.

Restaurant / food :- The restaurant is literally next to the hotel / again make sure you put your car reg in to avoid any fines. The restaurant itself was rather big space wise. Staff took me to my table. Got there early than usual / about 6pm so the restaurant wasn't that busy. Opted for a side of garlic bread with the Korean style burger. Both of which was cooked to the tee. 10/10 for the food.

Pros:
The staff here are excellent. So friendly and helpful, especially the gentleman on reception when I checked in. He went through everything in detail unprompted and made sure I knew everything before I went to my room.

The room (premier plus) was lovely. The bed was very comfortable as were the chairs for while I was working. Everything was clean and tidy. I love the additional of the coffee machine, mini fridge and little chocolates in this upgrade and very much enjoyed the coffee as I waited for my table reservation.

The evening meal was good and this hotel offers good portion sizes. If you’re staying and want to have a meal in, I’d recommend upgrading to the meal deal as it’s essentially a free starter or drink and drink, depending on what main you choose. I got the burger which was £15.95 on its own so the upgrade of £16 at check-in was worth it.

Cons:
There was a heating issue during my stay. My room was quite cold despite the heating being on and I set it to 25.5 degrees at one point but the air was still not coming through hot. It took until about 2am to get to 21 degrees according to the thermostat so the morning was much more comfortable. During the evening meal, there was an issue with the air in there too which is how I knew my room was not an isolated incident. I didn’t hang around too long in there once I’d eaten as I was quite chilly. It was the same in the morning and the hostess did apologise and say she was sorting it without me having to mention it.

Breakfast
I travel quite a bit and this particular breakfast was a let down compared to other premier inn ones I’ve had unfortunately. I cut into a sausage and oil came out and the eggs were very greasy too (more than you’d expect from a fried egg). I only ate half before leaving it. Some of the bread was also stale but this could be because it had been a few hours since the start of service, but I picked up a few slices before I found one not so hard.

Overall, I’d stay here again because most of the issues would likely have been addressed and maybe it was a bad morning for breakfasts but it’s not the best experience I’ve had. Maybe I’ll just pack some extra layers, just in case!

Two of us arrived and had booked a double room. Only one towel was left for us. There was dirt everywhere, most of the walls appeared to have had large insects squashed against them and the remnants left on the wall. . Most dangerous though, there was a patch of black mould on the wall that had just been painted over, but had come straight through again. Not any good for guests with respiratory disease! Dust, fluff and sweet papers under the bed and couch - not been cleaned for ages!! No socket next to the headboard, so could not use my CPAP machine as my lead was not long enough. Bulbs out in the ceiling lighting. No room or hotel maintenance seems to go on here. Random banging sound every few minutes through the night. Bed also is very high, you nearly need a step ladder to get on it. Would not stay here again. Holes in the bathroom wall. They only seem interested in catering for workmen, judging by the poorly parked vans and Lorry’s all over the car park, which also had random tables, road signs and roadwork furniture all over it.

Great beds, very clean, excellent value.
Food choice and quality excellent as is the staff ...recommend sea bass. The lady waiting, attending the bar, breakfast and dinner was so friendly and helpful.

Our stay had to be extended due to unforeseen circumstances and we were helped when moving rooms to find the loveliest gift and card which meant so much. The staff are not just professional but they went above and beyond and we cannot recommend them enough.

Amazing staff on Tuesday wensday and Thursday night as bissy as it was your did the job to a high standard well done we will be bk 👍👍

Had a great stay here. Staff were really friendly. The room was so good. It was so modern and clean. Just been decorated to a very high standard. The bed was so comfortable. Had room and meal deal for less than £100. Absolute bargain. Evening meal was awesome and so was breakfast. Definitely stay again and recommend to anyone. 😊👍🏻

The staff were really friendly and helpful, which made it a pleasant stay. The room was nice and clean, and staff were always accommodating.

Everything you expect from the brand. Efficient check in. Comfortable room with comfy bed. Love the premium extras, eg coffee machine and chocolate. Bathroom needs refurb; bath panel badly water damaged. Car parking £3. Although the Brewer’s Fayre is on site, there is no covered walkway so it is a wet walk for dinner and breakfast when the weather is bad. The food and service was good. Overall good for an overnighter and great value for money.

Emma and Amy are the most amazing receptionists, they both went the extra mile they went above and beyond, I would recommend this hotel for there customer service, there banter was class as well

Excellent location.
The public car park is accessible by lift from the hotel and the £5 charge for overnight parking is reasonable.
The rooms are in need of upating especially the bathroom but everything was clean.
There was quite a wait for a table at breakfast and although the hot food is made to order, all of our eggs were over-cooked.
We stayed there to attend a football match at Oakwell Stadium and it was conveniently situated for a relatively easy 20 minute walk.

Trista rum. Bra frukost

We stayed for 3 nights for a visit with family.
Room was nice, modern, clean and lots of space.
WiFi was ok on the whole.
Bathroom was nice and clean and modern.
Breakfast was good, lots of choice and was easy to book a table at reception.
We had an evening meal 1 night in the barum gate next door. Food and drinks were good with lots of choice.
Was plenty of parking available.
Even tho they have building work going on there was very little noise and then only slightly on the Monday morning around 9am.

Lovely hotel. Clean, friendly staff great location. I stayed in the newer part of the hotel and the room was lovely. The shower was amazing. Loved the lights nice touch.

I stayed in a premium plus room for one night for work.

The hotel is undergoing major refurbishment. Fair enough.
The staff were friendly & helpful and the breakfast was fine.
The room was a good size with a comfortable bed.

However, there was no hot water which meant I had a cold shower.
I had wet hair and the hairdryer did not work.
Although the room was nice and clean, it had an awful smell and I had to open the window overnight to get rid of the smell.

This level of service was not acceptable for a cost of £99 per night + £9.99 for breakfast.
No apology was given regarding the water situation. Very poor.

Our two night stay here was fine but on the Saturday the restaurant was heavingly busy with long waits. It would have been so much worse but for Katy who was the only person taking orders and serving food. She rushed around for several hours. Had she been less friendly and efficient the waits would have been even longer and people would have become annoyed. So thank you Katy. And the probably understaffed kitchen also.