Premier Inn Hagley

Excellent Premier Inn in a lovely country environment and very helpful and pleasant staff nothing too much trouble. have stayed many times cant fault it

We are Premier Inn regulars. Consistent high standards in bed comfort, hot shower, lovely food.

However, at Premier inns don't expect clothes storage!

Great stay, Debbie on reception recognised some regular visitors and asked after them/there visit. Also very helpful when I went to reception with some queries.

The location is great, just near the water front. The atmosphere is great too, very welcoming and friendly. The staff are great and the rooms were very clean and comfortable, especially the bed it was very cozy. Breakfast was great with a variety of hot drinks, eggs, full English breakfast menu, cereals, bakery items, etc.

I have been to premier inn admiral park guernsey several times over the years. Its always a clean and welcoming place. The food is fantastic and i cant praise the staff enough. Always attentive and polite.
I highly recommend staying here.
Hannah sarah and jacob where exceptional.

Great n friendly staff always checking that guests who are the no1 priority were happy n accommodated. Best staff in the whole of the uk n other hotels should take note n follow example.

Stopped for one night and would highly recommend
Rooms cozy and clean nice and warm
Adequate tea and coffee on arrival
Great location to adjacent beefeater which the food was very nice
Star of the stay was Debbie the receptionist extremely helpful and polite credit to the premier inn

Great stay the staff are great example Hannah and Sarah the food was good when they had the items on the menu and could do with tidying the rooms a bit better

Thankyou Debbie for lending me your personal charger, sharing your biscuits and conversation, your hospitailty is second to none, all the best, D xx

Really easy check in with a mature capable person. Clean comfortable room. Just as we expected. Food in the Brewers Faye next door pretty much as expected; doesn’t do the Premier Inn any favours but this review is about the hotel!

A lovely warm and friendly welcome on arrival at reception.
Warm, clean and cosy room with comfortable bed.
Delicious buffet continental breakfast followed by full custom built cooked breakfast. Friendly and efficient dining room staff.
Lovely rural location, plenty of on site parking spaces.
Third overnight stay here, and will be staying here again next time I visit the area.
Thank you.

Rooms are basic and clean which is good - we had an awful check in experience meaning that let’s never worked and we were accused of checking into the wrong rooms (this has been raised with the hotel directly) very much a computer says no experience if you have any questions. Don’t bother paying for the high speed internet during our stay it was no faster than the standard one and no help or refund offered

We booked two rooms, a family room and a double room. Both were spotlessly clean and comfortable. All of us slept well.
What made our stay, though, was Debbie the receptionist. She greeted us warmly, was friendly and helpful. Debbie took time to talk not only to us, but our grandchildren, she even returned a lost toy to our grandson when she found it. He would have been bereft without it.
We were staying here because we had a lodge booked at the West Midlands Safari Park, which we were going to the following day, it's only 20 minutes away.
We all had a lovely breakfast on the morning of our departure, food was cooked fresh and there was plenty of choice. We would definitely book there again if we were in the area.

I'm going to stay here again! The hotel was clean and tidy. The room was light, clean, well equipped, tidy and the bed was comfortable. I had previously stayed at a Travelodge and the bed was SO hard I just couldn't sleep on it. This bed was under me for approximately 10 minutes before I realised someone had stolen the darkness and it was morning again. Kettle, tea, coffee, UHT milk all available. Huge TV with Freeview, etc, Hairdryer (didn't use, but looked decent) En-suite bathroom with bath, shower and toilet beside the wash basin. Just brilliant. It's not a 5* hotel, so you're not getting a concierge and a Door man. But it's a lovely, clean, well equipped room that comfy and clean and a nice place to be. The staff were brilliant. So friendly, so professional. Polite and courteous too. Nothing was any trouble. I enjoyed my trip immensely and, as I said at the start, I WILL be staying there again.

The Premier Inn is a little out of town, but the buses on Guernsey are great (2 day pass £13, you can buy the pass on the bus from the airport) the bus stops just outside and we never waited for more than 10 mins.
We opted for the Plus room and would pay that little bit extra again, even if just for the fridge. The Plus rooms are on floor 3 so no traffic noise, but I think the area is generally quiet. All the staff were friendly and efficient. Our big disappointment was the menu shortages (meal deal) and since this was Friday we suspect it was not going to be sorted during our stay.
You can leave your cases at the hotel if arriving early or leaving after check out, they are organised and have bag tags / receipts ready printed.

We stayed at this hotel in September and we had a very lovely stay. The staff were very helpful they worked hard to make our stay enjoyable; a special thank you to Hannah and Sarah. The breakfast and evening food was very good. I would definitely stay here again.

Mr and Mrs Taylor

This must be one of Premier Inns best hotels, excellent service, staff cant do enough for you, very clean, good food, comfortable beds, what more do you need?

We have stopped in Premier Inns before but this one is clean adequate and comfy for a one night stay. Previous Premier Inn have been dirty. However shame there is no WiFi available. We booked the evening meal which was enjoyable from a varied menu. Breakfast had a good choice.

The quality of the accessories and toilet equipment is poor. The front desk service was really bad, and there was no water bottle provided.
Wifi was not working properly.

The hotel is a 20 minute level stroll to St Peter’s Port. The staff could not have been more helpful and accommodating and special thanks to Sarah, Lucy and Ivan who did more than their best and contributed enormously to a truly memorable stay.