Premier Inn Falkirk East

Clean and pleasant stay. Only there overnight, but it was a last minute booking, and the staff was very pleasant. No fridges in the rooms, but otherwise spacious and very comfortable. Definitely recommend.

Good location to work base , friendly staff who have been exceptional, getting to know them for last 6 weeks service cleanliness & food have been great.

I stayed at Premier Inn Falkirk East weekend 15th-16th November 2025. Easy to find location, only five minutes drive from The Kelpies and close to the M9 motorway. As always checking in was easy and friendly with the gentleman receptionist. Room was as always spacious, everything in good working order and a comfortable bed. Had breakfast in the restaurant next door to the hotel and was given a warm Scottish welcome by Trisha. Opted for the full breakfast option and plenty of choice in everything. As always Premier Inn was spot on and unbeatable in value for money.

This is the first time I have stayed here. I thoroughly enjoyed my stay here albeit having to change rooms. But the room was large, clean and well equipped. Id like to give a big shout out to Claire on reception. She made every aspect of my booking easy, she made me feel very welcome, made sure I had everything I needed as I have poor health. But nothing was too much for her and she certainly went above and beyond. She is a real credit to Premier.

We had a very nice welcome from Nyree who expedited our check in as we had tickets to see a show at the theatre!
The next morning we had to speak to (Claire ?) as the drain in the bathrooms wet room was not functioning properly; plus we had not been informed about the work going on at the hotel and that it would start at 9am on Monday. Luckily we were given the option to move rooms and this made our stay perfect!
Breakfast was good with the food being replenished quickly. We also had a late-ish evening snack/meal and this was also good- and served with a smile.
This Premier Inn offers comfort, service and a friendly atmosphere. Well done!

This was our visit to a Premier Inn and I was not disappointed,
The staff were friendly and food good.
I will definitely be back. Such good value.
Room was quiet and the room was clean.
Location excellent looking over the sea.

We met my sister and brother in law at the restaurant for a meal, as they had travelled down from London for a 3 night stay. The last table avaliable was at 7.15pm, allthough there was tables avaliable after this time. When we approached the host desk we were met by a member of the team who said that the only tables were a small round table in the middle of the restaurant, but if we wanteda table to the side they would push 2 tables of 2 together, at this point the member who greeted us competly ignored us so after some delay so we pushed the tables together ourselves , not a good start. After a wait of approx., 10 minutes we had to ask for the menus, no ref., for allergies, and yet another long wait for our order to be taken. The staff were copletly dis interested in customer service.We had to ask for our drink order to be taken. Food standards were of a reasonable standard. I heard a lady waitress apologize to another customer for ghe long wait and she said, sorry i was hiding out the back. We asked for the dessert menu and was informed that the kitchen may be closed ,allthough dessert order was relunctly taken. In general the approach from the staff was well below the positive standards i would expect they had no passion for the tasks they were expectedto do. Bars tables were not being cleaned and left very sticky. Constructive critisism is a learning curve that we all learn from especilly for a large corperate company. Date of visit 10th November.2025.

Accessibility was incredible and often much better than higher rated hotels etc I've stayed in before. Only complaint on that side was lack of mini fridge or option to ask for one for medications or drinkable water outside of restaurant opening times.

The staff were lovely although it did often take a while to get a response at front desk after pressing the bell.
WiFi a little slow and although we bought the ultimate as my husband had to work one night it wasn't the greatest and a bit pricey at £5 for 24hrs.

For a cheap and cheerful weekend, definitely worth it.

ALL BRILLIANT 10/10 very happy indeed every thing was brilliant we were very happy and will be back again soon...the chef was brilliant..spot on....

As soon as I walked in to pre.ier inn, I felt so welcome and comfortable
Kinia is an asset to your establishment. I have a problem with my meal booking and she personally went into the restaurant and sorted all out. Really loved my stay and was extra special with a very helpful, friendly and supportive Kinia

This was a nostalga trip having moved from the area a year ago. Exmouth did not disappoint inspite of the terrible weather . Congratulations to who ever was responsible for the wonderful string of coloured lights along the sea front - hundreds bobbing in the high winds and dark sky. The Premier Inn is right on the sea front but you only get a sea view room if you go for the more expensive Premier Plus option. Our room overlooked the back car park which was not a problem for us. Due to my current medical difficulties we opted for a room which catered for special needs. It was excellent - large, comfortable with every conceivable extra to help. I particularly liked the big, strong holding rails which were in the bathroom and the well designed bath with a shallow slide-in design and a shelf and rails to aid getting in and out. Top quality hand and shampoo gel dispensers, large towels and bars at the toilet side. I only mention this as so many hotels skimp on everything these days and you practically have to take you own toilet paper. The hotel has lifts and the large car park has a charge of £8 each day and you come and go as many times as you wish during each £8 session. All the staff we met were cheerful and helpful and I especially single out Lisa at the dining room who helped my wife bring me a meal one evening when I was too poorly to go down to dinner. The catering was generally of a high standard - brilliant breakfasts with numerous continental and UK food options. I just love the help yourself hotel full fry and these were superb. Most days the dining room was virtually empty and the table food service was very good - it was not so one evening when almost every table was taken and clearly the reduced staff were under pressure -that evening included the worst chicken curry I have ever eaten, which arrived over an hour after I ordered it, was the only black mark of our visit. Generally, well done Premier.

Room was lovely, beds are very comfortable. The first night had a really good nights sleep and was lovely to wake up walk over the road and spend time on the beach. Love the location of the hotel. Had breakfast in the hotel on both days, can’t fault it really the breakfast was nice and there was lots of choice. Kids loved the options they had for breakfast. Found car parking quite difficult as the car park was full so had to keep driving around waiting for someone to leave some spaces we blocked off due to work being done but that’s not always an issue and we was made aware of the work being done prior to staying. Second night if my stay had the worst sleep constant banging coming from the room above which was going on until past midnight so couldn’t sleep and neither could my eldest daughter, very frustrating as we had a long journey back the next day and with the lack of sleep I was absolutely dreading it. Overall I enjoyed my stay but just wish I didn’t have the bad experience on the second night.

The perfect location for Exmouth. All the staff were so welcoming and friendly. Rooms were spotless quiet and comfortable. With very decent breakfasts served all morning, we had a lovely leisurely few days.

We really love this hotel it has a great location and as with any Premier Inn you know what to expect. Just one event spoiled the stay. On the Tuesday of our stay we attempted a lunch time snooze only to be woken by a loud thudding which made the whole room vibrate. This went on for a good 20minutes. We were expecting scaffolding to be erected and the noise from that to be present as we were forwarned but not this level of noise which made the tea mugs vibrate. When we went outside we discovered a large hole in the wall just outside our room. This on its own would have been a minor irritation but when we reported it to the receptionist Lisa she was totally disinterested and basically ignored us and started serving the people behind us who had only just walked in. I have never had such rude behavior at a premier Inn before. The young woman who checked us in was polite and charming so thankfully the poor customer service is not endemic.

Beautiful location 2 minute walk to the beach, staff great especially the lovely receptionist when booking my birthday next July. Breakfast fast hot great choice and good value. Room great sea view. Thank you

The Hotel was easy to find right on the sea front, spacious clean rooms parking and good evening meals and breakfast.
Jessica, a new member of staff deserves a mention as she was friendly , helpful, and a great ambassador for Premier Inn.

On arrival was welcomed by a fantastic receptionist called Kinia what a delight of a receptionist very warm and welcoming explained everything about the local facilities. I couldn’t ask for a better receptionist would definitely recommend coming to this hotel.

Had a very pleasant stay here , great location .
Kinia and Jack on the front desk couldn’t have been more helpful and welcoming , always greeted with a smile . Would definitely recommend:)

This place was a dump, complete with musty bedrooms. We booked and paid for 3 nights, but it was such a depressing place, we came home after 2 nights and forfeited our payment.

An excellent stay. The hotel was well located, the staff were helpful, friendly and professional. The room was large, quiet, comfortable, clean and had everything we needed for our two night stay. Would recommend it to anyone looking to stay in or near Farnborough.