Premier Inn Goole

Limited car parks, cold room. No spare blankets, mould in the bathroom - bath edge sealant. Carpet had odours . Felt it gets business because of no competition

Old tired facility. Mould on sealant at the side of the bath, broken toilet seat . No competion close by so they don’t try .

No

I cant say this visit was outstanding because it was'nt. Being disabled I always find it difficult to get to the accessible room because its always furthest away from the reception area and all the disabled equipment has to be trundled down corridor after corridor and through several heavy fire doors. Why Oh Why cant the accessible rooms be sited near to reception for ease of access. Its bot just at Goole its everywhere BUT at Goole I found everything else about standard for Premier Inns but I think the restaurant needs to pep itself up a bit and encourage the staff to be more user friendly and to MEND THEIR COFFEE MACHINE AND ORDER ENOUGH COOKED BREAKFAST ITEMS TO COVER ALL GUESTS not just shrug their shoulders when either of these items are not available.

I can not praise the service I received at this location enough! I had car problems and had to pull off the motorway and a gentlemen called Aidan could not do enough to help us, even getting me a local tyre company's telephone number. His such polite and friendly service took the edge of what had been a bad day. Outstanding service and would love to return in the future under better circumstances

Easy to access from the motorway. Conveniently situated for Goole and Howden.
Friendly staff especially Taylor and Reo who on Saturday evening kept their cool and professionalism despite being the only two staff on the floor and behind the bar.
Hotel clean and tidy. Large quiet floor fan in the room.

Staff was not the best example of great premier inn customer service. Building was not very clean on outside and lots of smokers directly outside entrance and very full outside trash can.

Always stay at Premier Inns and find them great, However this one at Goole has diabolical breakfast service, normally it’s a very quick turn around and friendly staff but Goole was very different, got seated and didn’t see the staff member again to take my breakfast order, sat and had a leisurely coffee and waited then gave up ,
USELESS unfortunately I will probably be back due to work needs

After a bit of a disaster last year at a different Premier Inn we were very pleased to find everything here so much better. We booked 2 nights in an accessible room with wet room and this was as expected, although the bed was a bit too low (we perhaps should have asked whether it could be raised but didn't) and the pull down shower seat was not really accessible for my wife as she usually uses a wheeled shower chair. The only other gripe was that the room was a long way from reception (almost as far as you can get!) but overall it suited our purpose. Breakfast was fine on one day and OK for me the next but some problem in the kitchen meant that a lot of people could not be served hot food. Dinner on the first evening was good.

The beds are comfy but it is looking very tired and run down. Badly needs a refurbishment. The dead flys on the window sill didn’t help. If you have mobility issues then there are only two wet rooms the other ones have baths with no grab rails. Bath mats are available on request.

Good:
Spacious room with comfortable bed (essential!)
Decent food - haddock and chips was very nice.
Staff - Attentive, pleasant and efficient.

Not So Good:
Staff ‘washing up’ dirty cutlery very noisily near our breakfast table.

All-in-All a comfortable stay at a decent price

A warm welcome from Louise. Louise kindly ensured we had everything we needed, supplying me with an extra sheet. The room was clean and tidy. A fan has been provided too. The bed was very comfortable. I would prefer a thinner duvet, hence asking for the sheet. The road was a little noisy, but we had earplugs, so not an issue. We also met, Karen, Michelle and Claire on the reception, they were all cheery and friendly too. In fact all staff were great. A good stay. Thank you.

Our stay at Premier Inn was truly delightful! The rooms were impressively spacious, providing ample space to relax. Additionally, the beds were exceptionally comfortable, ensuring a restful night's sleep. Overall, it was a wonderful experience marked by comfort and convenience.

Easy check in, helpful and friendly staff throughout. food was quick and of good quality.
As a solo resident I felt safe and looked after, the bed was comfortable, the room was clean with modern decor that was well maintained.
I would go back if I was in the area again.

Had a really pleasant stay at Premier Inn. The room was spotless and the bed super comfy—perfect for a good night’s sleep. Staff were friendly and helpful, and check-in was quick and easy. Great location with everything I needed nearby. Excellent value for money—would definitely stay again!

Been staying with this hotel for about 2 months now. Always a pleasure to see a friends face. The staff is amazing and very helpful. Always get the same room each week and is very quiet hotel. The restaurant staff are great too. Good friend service

Premier inn goole is amazing. Been staying for 2 months and stayed in same room. Can't fault it at all. Staff are lovely. Very helpful. From scout Gary. Restaurant good value for money. Meal deal great deal. Will continue to stay here!!!!!!!

Good stay. Friendly staff. Always same thought out the hotels I stay with. Jordan very helpful and accommodation. Stay with premier inn for business and leisure. Can’t complain. Always get what I ask… restaurant has excellent service and good quality food

Poor level of service from reception with staff member also off cleaning rooms etc. Waited 15.mins to som0ly check in and when we needed to.extend stay their system.went down and couldn't confirm the extension. Price.is extortionate for a premier inn. Probably down to fact that business users now routinely stay there

Had a two night stay here - visiting the area around York.

Fair number of parking spaces - never really alhad any problems finding a space. Check in was fairly quick after a slight wait for a staff member to appear.

However our given room (15) smelt of damp as soon as we opened the door - not sure if it was a room that wasn't used so much and with the cold conditions - but in any case, we had to ask for another room (125) which was warmer and had no such smell. Room condition was good overall - but one bedside usb socket was broke, the pillows bit uncomfortable, room temperature was a tad high.

Hotel condition overall is a bit tired tbh compared to other Premier Inns I've stayed at - but staff here were friendly and helpful overall at least. Convenient location with a few takeaway places nearby.