Premier Inn Falkirk - Larbert

Very good location for visiting Faversham , Whitstable and Canterbury . Rooms very clean and staff very friendly and efficient .
Perfect base for a friends ‘weekend in North Kent .

Ideal for City centre and Christmas Markets. Nice clean room and comfy bed. Quiet location. Good selection at breakfast.

The man who checked us in was lovely and the lady who I spoke with upon leaving was lovely too.

We were given room 112 which to my dismay had an adjoining door into the room next to us. These rooms should be used for what they are designed for: families.

The pillows were rock hard. The sound proofing is non existent. I could hear snoring coming from 2 different rooms and people talking until 1am along with a fairly loud tv going.

My husband had the breakfast and said it was dreadful. The bacon had been cooked in dirty oil and was black on one side.

But the worst was yet to come, upon stripping the bed (to help the cleaner time wise) - there were large filthy stains on the duvet. Totally unacceptable. And under the bed were duvets in bags. What on earth these were doing there is anyone’s guess.

The head housekeeper needs to have firm words with her staff. In future I will check over all bedding before thinking about going to bed.

The receptionist was apologetic when told about the stained duvet.

I stayed at this Premier Inn for two nights while traveling for work. As a woman traveling alone, I initially felt a little apprehensive, but this turned out to be the best Premier Inn I’ve experienced.

One staff member, Gemma, was working both evenings during my stay and served me in the restaurant. She was exceptionally warm, welcoming, and friendly, creating a lovely atmosphere that made me feel at ease. She is truly a credit to your business.

The room was also spotless!

Overall, my stay was fantastic: amazing staff, immaculate rooms, and excellent facilities.

Stayed here Monday to Friday November. It is in a great location. 5 minutes walk to the town center. The hotel is realy nice modern. It is wheelchair accessible everywhere our room was spotless clean. Nice comfortable bed big flat screen television kettle nice bath and shower. Had two meal deals two days. Well worth the money. The food in the restaurant was realy good.. The staff were lovely to. over all a realy good stay would stay again. Jim

The Hotel certainly needs to get his parking sorted out, maybe get some sort of relationship with a local parking area just up the road as I was told very abruptly on my arrival from a lady behind the reception counter but it clearly states that there is no parking available.’ Didn’t I read their website properly’. It was an absolute nightmare to get parked and unloaded. It’s a shame they didn’t all have the same attitude as the girl behind the bar who seem to be working flat out in all departments.

Great location for the cathedral, shopping, restaurants, cafes, train station, the Quayside and the Underground Passages.

Booked a 3 night stay.
Our room was so stuffy. Windows didn’t open (even a sticker advising of that so you didn’t waste your time reporting the issue).

You also couldn’t turn down the heating lower than 19’c or switch it off. Noisy central heating woke us at 6am each morning.

We avoided staying in the room any longer than necessary and plan to use alternative hotels for our next stay in Exeter.

We booked to stay for my boyfriends birthday as we were seeing a show in Faversham. Unbeknown to me he proposed that night and on returning to the hotel the staff went above and beyond to help us celebrate. They were absolutely amazing and I can honestly say its the best Premier Inn we've ever stayed in and our room was fab too. Thank you all so much for making it so special for us.

Perfect location for town centre. Room was what you expect a bit on the hot side (3rd floor windows don't open) had to ask for a fan. Bed was ok but couldn't get pillows right (but that's just me) staff were polite and helpful. Food was good but the bar wasn't stocked well and need to ask for the mixer thats included in the cost of the spirit drink as they wanted to give me the more expensive one (kept saying they didn't have the on included) but it was on the shelf above the one they charge extra for ( so needed to watch for that). But overall a lovely stay. Will definitely come back.

Our group of friends stayed for three nights. The staff were friendly and helpful throughout our stay, and it’s clear they’re doing their best. However, the hotel wasn’t quite up to the usual Premier Inn standard. On the first morning, breakfast was disappointing — there were no toasters available, and the plates were cold as the plate heater was broken.. On our last morning, the food delivery hadn’t arrived, so breakfast options were very limited, no baked beans, tomatoes or black pudding. Cold plates once again. The previous night, chips weren’t available in the restaurant, and guests were offered salad with fish and peas instead.
There’s a new manager in place who has only recently taken over from management that didn’t perform well, so hopefully things will improve soon, as the staff themselves were excellent.

Stayed here with my grandson, lovely stay with lovely staff
Great breakfast and clean spacious room
Great central location

Good location and an excellent hotel to stay, with a pub next door that does reasonable meals. Staff all helpful and efficient.
The breakfast served at the hotel was excellent quality, although let down by the small breakfast room.
No parking problems - car park was never full when we were there.

Clean, spacious, comfortable and v quiet.
Good breakfast selection, full English and continental
Friendly, helpful checkin staff and in the restaurant

Booked for my birthday weekend and from the moment we arrived the staff were friendly and helpful. Went to a show in Faversham the Friday and I promised to my partner. Upon our return and the staff finding out they went above and beyond to help us celebrate, bubbly and even a card from them all. Absolutely lovely service from an amazing team , lovely humans and the best premier inn we have ever stayed in. Can't wait to return.

We had a great stay at this Premier Inn. Very clean and fresh. Staff were very helpful and had a super attitude. Usually not much difference in Premier Inns but I just had to leave a review as this one stood out above others.

We chose to stay here soley as it was a good location for a family event and within our budget. I was pleasantly surprised staying at this Premier Inn. The room was spotless, and had everything we would need for our stay. Breakfast was great, fantastic selection and all really tasty. Bridie was a sheer delight and really keen to help and had a little chat while attending to everyone. The star of the show was Martin at the front desk. We were met with a smile and given all the information we would need regarding our stay, he checked us in and made us feel really welcome. Then we had a day to spare and asked what he would suggest for a nice day out locally. He was so knowledgeable and gave us some great suggestions. We will definitely choose to retur here again anytime we need somewhere to stay while visiting family in the area.

Really enjoyed my stay at Premier Inn Exeter. The room was clean, the bed super comfy, and everything felt easy and relaxed. The team were lovely and always happy to help, which made a big difference. Great spot too, just a short walk from the city centre. Would definitely come back next time I’m in Exeter.

Stayed here for a family event with the kids . The location is ideally central ,staff here arw great and they have been amazing with the kids they gave them treats and colouring packs which kept them busy at dinner .
Dinner was very good priced and kids had the main free ! I mean what more can i ask ,thats amazing !
Breakfast was also good and the choice was very good even for a vegetarian like myself !
Great service ,clean room and good dinner and breakfast options !

Family room booked for the usual tourist fare around Falkirk/Stirling. Location absolutely fine for what we needed. Warm welcome from Lisa, who handled a very enthusiastic 4 year old with equal enthusiasm, whilst still managing to clearly convey all the vital information to a pair of exhausted parents! Much appreciated. Room was clean and well maintained, comfy beds, comfortable temperature. Didn't hear a peep from any other guests for the night. Ticks all the boxes.

Breakfast here is a slightly different setting, in that it's not the usual Premier Inn go next door to the pub, but is done in house. The breakfast area did seem quite small, and could that it may struggle during busier times, but for our Sunday Morning, it didn't get busy. Well stocked, all food kept freshly topped up.