Premier Inn Bournemouth Westbourne

10 minutes a pieds des commerces. Personnel très sympathique. Petit déjeuner le choix pour tout le monde. Chambre et salle de bain bien mais manque un peu de modernisation mais sinon très confortable.

I stay here regularly and with the recent renovation, friendly staff and great breakfast it’s the best one around. However, if you have a room above the automatic reception doors, they are noisy, with people coming and going all the time it becomes frustrating.

Convenient and quiet. We had a Premierplus room which was great with USB ports and a Nespresso coffee maker. Very comfortable. As we have family nearby will definitely use again.

I stayed in bognor Regis ican honestly say this was a most wonderful stay I have ever experienced the hotel was clean and tidy and the atmosphere was magical staff were lovely and great value for money will definitely stay there again

Lovely premier inn. Me and mum come every year to do the Xmas shopping in the free port with a stay over. Lovely beds and lovely staff xx

Probably the last time I stay at a premier inn, which is sad as I have been staying with premier inn multiple times a year for years, check in staff rude, slow and would rather talk to each other than check customers in. Air conditioning unit noisy all night, 3 times I went to reception to ask for it to be turned off but what a supisre no one around all night, then I basicly called a liar for saying ive been down because they won't admit they wasn't around meaning I cant not claim this good night sleep guarentee because they are in fact actualy lieing. I am looking into private legal action as the staff are liars who will not let me chase tge correct avenues within premier inn. Do not stay at this hotel.

Highly recommend going in for breakfast if you live in the local area!
Freshly cooked breakfast with a great team of breakfast hosts who will go the extra mile to help you in any way possible.

My husband and I popped in for breakfast.
A warm welcome from Charlotte.
We were looked after and served by Tracy. Food was tasty and hot.
Can't wait to return 😊

Me and my friends have been coming here for yrs , have noticed a drop in standards . One member of staff running the front desk in between seating people for meals , wiping down tables and dealing with our complaint of having ordered starters and mains and having it all brought out at the same time ( not acceptable ) . Toilet tissue hard so obviously cheaper brand . Please don’t drop your standards you will drive people away and also you have 5 premier inns in Bournemouth , why not run two sites with more staff and stop cutting corners .

Guy on reception was pleasant, room had extra bed made up, only 2 of us!
Only 1 coffee sachet and 1 teabag in room although plenty available in reception.
1 of lights in bathroom not working, room not hoovered properly otherwise clean.
Heating went off and room got chilly, reception said engineer had been called. (Hotels heating had broken down) It was working when we came back later.
Basically for the price paid it was ok but probably the worse Prem Inn we’ve stayed at, definitely in need of an upgrade.

The refurb at the hotel looks fantastic, the staff, Kerrie, Tracey etc as always, very welcoming and cannot do enough for you.

Stay was excellent, again, as usual.
The only one critical point to make, what are those sausages?! Bring back the old sausages rather that the long cardboard things!

A nice stay at Shripney Premier Inn and a lovely Breakfast at the Robin Hood next door. Would recommend for anyone staying in the area.

Excellent stay at Shripney (Near Bognor Regis). Very welcoming. Responsive, helpful staff. Lovely comfortable rooms. Could not fault our stay.

Helpful polite staff, lush brekkie, good sleep.... Great value!! Clean comfortable room, will definitely be returning!! 👍🏻👍🏻👍🏻

Not the best Premier Inn in Bournemouth as this is one of the oldest and the rooms vary a great deal in size and spec. If you are lucky you can get a room about 30% bigger than the one next door but it is pot luck. Many of the rooms are quite dark and gloomy. It has been partially updated but is still tired feeling. Lifts feel long past their prime as do the bathrooms. Generally clean but it all feels a bit old and in need of refurbishment. HDMI port didn't work. They have finally updated the TV channel selection (after 2 years).

Pretty run down Premier Inn there are better ones in the area I am sure. Contractors hotel. Dirty carpet, place could do with freshening up. Cooked breakfast mediocre - rubbery eggs or watery scrambled eggs, tomatoes that have not been grilled, boiled mushrooms and don't expect to be offered anything of the vegetarian menu. There are less depressing places to stay!

This is a good premier in with a lovely pub adjoining it serving excellent food. Large free car park. Super helpful staff who even posted to my home address an item of clothing I left behind in the bar 👍🏼😃

Our heating would not stay on in our room, we hadn’t realised it had gone off until gone midnight, so turned it on again and went to sleep. Throughout the night the thermostat kept setting itself back to a lower temperature so we were very cold. We didn’t ask to move as it was the middle of the night! In the morning we found the thermostat had gone even lower, we turned it up AGAIN but had a very cold showering experience!
When we reported this to reception, the lady said to her colleague ‘it’s 116 again’, so it was a known problem!
They said we should write to their customer services as there was nothing they could do at the hotel.
The main reason for this review IS the customer services! All they have done is apologise and said we should have reported it at the time, not in the morning. I have mentioned their ‘good night guarantee’ and they have now ignored two emails from me!
We always choose to stay at premier inns as, on the whole, you know exactly what you will be getting, but on this occasion we are extremely disappointed!

Always a good stay here. Bed comfy, bathroom clean, good shower. Quiet for our stay. Car parking spaces could be wider to accommodate contemporary cars, and check-in could be easier (think QR code to phone/door). Otherwise, very satisfied.

runtergekommenes, altes Hotel. Der Teppich ist eklig und insbesondere das Bad unappetitlich mit Schimmel. Keine Empfehlung!