Premier Inn Bradford South

I stay here regularly and with the recent renovation, friendly staff and great breakfast it’s the best one around. However, if you have a room above the automatic reception doors, they are noisy, with people coming and going all the time it becomes frustrating.

I recently dined at the premier inn Bradford South restaurant and had a wonderful experience. The food was delicious, and the service provided by Leslie and Megan was excellent. I thoroughly enjoyed my meal!

Lesley and megan are keeping this is place alive thanks so much x

Had a few issues which were swiftly resolved and cannot thank them enough massive assset.

Thanks

Very friendly and helpful staff and manager.
We stayed in a plus room, very good.
Sorry for scaring the housekeeper when I went along the corridor for extra teabags.
First time in this Premier Inn, we previously stayed at the one in Richmond, but the staff were very miserable and unhelpful to the point of being rude.
Therefore, this was a much better stay.
Good to be able to meet the new manager and have a chat with him to feedback personally.
Good location for Kew Gardens.

Excellent location just off Motorway with easy access , hotel was very clean, Nice Greeting on arrival, Nice Room, bed unbelievably comfortable & morning breakfast was the best 10/10 in fact, Have to say a big thank you to Debbie & Donna in the breakfast bar in which they both provided outstanding service, Will definitely be coming back soon as I’m in the area. well done guys Full Marks.

Great value for money! Very friendly staff. Jesvil the manager was very kind and professional. Rooms warm and clean. Would definitely recommend. :)

Convenient and quiet. We had a Premierplus room which was great with USB ports and a Nespresso coffee maker. Very comfortable. As we have family nearby will definitely use again.

Lovely premier inn. Me and mum come every year to do the Xmas shopping in the free port with a stay over. Lovely beds and lovely staff xx

Highly recommend going in for breakfast if you live in the local area!
Freshly cooked breakfast with a great team of breakfast hosts who will go the extra mile to help you in any way possible.

My husband and I popped in for breakfast.
A warm welcome from Charlotte.
We were looked after and served by Tracy. Food was tasty and hot.
Can't wait to return 😊

Breakfast hosted just a short walk from hotel entrance, welcomed by Debbie, who was especially helpful and attentive to my requests, nice atmosphere, and plenty to choose from..

Clean rooms all warm and tidy, best thing was the staff they where wonderfully helpful, attentive and went above and beyond to make our stay perfect many thanks

Although the 2 staff were rushed of their feet they are brilliant, helpful and friendly.
For breakfast in the morning Lesley was lovely, again helpful and friendly

Stayed over at the premier inn for 2 nights on a business trip. The hotel was very clean and staff friendly. Must mention lesley and maisie from the pub. Very busy at times, remained professional, calm and couldnt do enough for the customers. Enjoyed the experience and will definitely be staying again when in the area.

Sharon’s customer service was absolutely exemplary. A real credit to the business and a fantastic stay all round. Any issues were quickly resolved with a smile and amazing positivity!

Hotel rooms are clean and spacious , the staff are very friendly and helpful especially from Mr Jesvil, the food is delicious and fresh

The refurb at the hotel looks fantastic, the staff, Kerrie, Tracey etc as always, very welcoming and cannot do enough for you.

Stay was excellent, again, as usual.
The only one critical point to make, what are those sausages?! Bring back the old sausages rather that the long cardboard things!

Stayed here on a couple of occasions and it's never disappointing. I this visit i would like to mention Debbie and Donna in the restaurant as the breakfast was spot on. The room was clean, tidy and more than sufficient for my Stay my only issue was the heating in the room I set it to my desired temp but as soon as it hit temp it turned off instead of maintaining temp so when I woke up it was chilly. All in all pleasant Stay and would return

Nice quiet place to sleep off a party weekend with clean room and kind customer care.also lovely food for a dinner or breakfeast experience.

Our heating would not stay on in our room, we hadn’t realised it had gone off until gone midnight, so turned it on again and went to sleep. Throughout the night the thermostat kept setting itself back to a lower temperature so we were very cold. We didn’t ask to move as it was the middle of the night! In the morning we found the thermostat had gone even lower, we turned it up AGAIN but had a very cold showering experience!
When we reported this to reception, the lady said to her colleague ‘it’s 116 again’, so it was a known problem!
They said we should write to their customer services as there was nothing they could do at the hotel.
The main reason for this review IS the customer services! All they have done is apologise and said we should have reported it at the time, not in the morning. I have mentioned their ‘good night guarantee’ and they have now ignored two emails from me!
We always choose to stay at premier inns as, on the whole, you know exactly what you will be getting, but on this occasion we are extremely disappointed!