Premier Inn Coventry East - M6 J2

Great visit and stay at this hotel. Stayed while going to a function at the CBS. Very good location everyone welcoming and accommodating. Would highly recommend

Stayed at this hotel quite a few times as I travel regularly to Nuneaton. Just wanted to say how good the service is in the pub next door. Both at breakfast and dinner the ladies go out of their way to look after the guests. You never wait at the door which I hate. Service with a smile .
Check in was also exceptional. The lady cares

A very nice lady was in the reception, who helped me change my room when I asked immediately with no delay and afterwards she asked if there was any particular reason. I always choose Premier inn whenever am in the UK and had never disappointed me !

Good stay good location good atmosphere good room good cleanliness good service good amenities low noise level good value it was good experience

Felt very welcoming when checking in on 11th The only problem I had was the bar was advertised as being open till 10.30 but the doors was closed at 9.50 so could not get any drinks

Great night in at Premier Inn.
Slept really well, bed was comfy.
Easy to get to from the motorway.
Peaceful place to read.

Excellent location to the retail therapy outlets, Ricoh Arena and the Showcase cinema and easy access to the Motorway.
FOOD EXPERIENCE;
Exceedingly good value. The quality of food and service under Pranav and his team has improved since our last visit. The chef provided us with a tasty Thai green vegetable with (chicken) curry and Katsu burger.
HOTEL EXPERIENCE:
We have stayed here as a family and as a couple. The service has never wavered in terms of good quality and customer services.
The rooms are clean, comfortable and the large king size bed gave us restful nights.
Nathan in the Reception team was courteous, helpful and effective in sorting out a couple of minor issues.

This is a standard Premier Inn with Clean and well-laid-out Rooms.
The standout feature of this Hotel is the Staff, who were all very Helpful and friendly. Nothing was too much trouble.
It also has a lift, Air conditioning and good accessibility
The only minor point was the small TV, although I was able to connect my TV stick easily.
The Restaurant was quiet during our stay, but this meant the Staff were attentive and the food was always hot, of good quality, and there was no waiting around for refills of the Breakfast Buffet.

We had a lovely 3 night break at this hotel. The rooms were clean but a little dated with no USB sockets & a TV so small my husband said they should have provided binoculars ! The staff, however, were great - always smiling , very friendly & helpful. We enjoyed the breakfasts & the meals in the restaurant every night . There was plenty of choice & the food was always hot and nicely cooked. It's a shame that there were never many customers now that the restaurant is only open to residents. There is plenty of parking (still free at the moment) & there are lots of places in the area which are worth a visit. I would definitely recommend this one.

Needed a night away from the builders in the house. Booked this premier inn with low expectations. However encounter very friendly staff. And a night with air conditioning what a pleasure in the heat.
Had a great breakfast in the morning, thanks premier inn!

Tired hotel! Tv screen the size of a laptop and picture quality lousy. £177 for the night!!!! if the quality of the establishment is lower than your other hotels prices should reflect this. WI FI as usual poor which is why i use other hotels when I can on business. Air con was good.

Rooms were very much Premier Inn. However staff were very friendly and courteous. We had breakfast in the restaurant next door and it was spotless! The lady serving us was so lovely and chatty and she said she had worked there for10 yrs. Breakfast was good and very fresh.

Nice room, great car parking, really helpful and friendly staff.

It's on a retail park so it's not the prettiest of locations but it is extremely convenient. There's plenty of places to eat, a couple of big superstores, and a cinema all in walking distance.

I ate an evening meal there and it was both very pleasant and good value. My one regret is that I was unable to try the breakfast.

The team at this hotel are fantastic. The service they provide is excellent a credit to premier inn. Nothing was too much trouble for them. We ate in the restaurant also and the team were great over there too. Yes it's a little dated but the team make up for that. Will definitely be staying here again in my next visit. We'll done everyone

After accidentally turning up at the wrong Premier Inn (side note: why are there three called Coventry East?!), I was tired, frustrated, and out of pocket. Thankfully, when I finally found the right one, I was greeted so warmly by Lesley at reception that my mood immediately shifted. She took the time to chat with me, and her kindness really made a difference.

Shortly after, I popped down to grab some snacks and Lesley was there again with another lovely team member (didn’t catch her name, sadly) — both were friendly and welcoming, which added to the positive experience.

The hotel room itself is spotless and super comfy, and the location is fantastic with loads to do nearby. Lesley even gave me some tips about what's in the area. All in all, I’m very glad I ended up at this Coventry East — definitely the best of the bunch!

A perfect respite from the road.
Driving solo from Scotland to London requires a break and this was just what I needed. I started with a nice long bath with my current book and continued reading through dinner next door. A gin & tonic, comfortable sleep and I was ready to finish my journey the next morning. Just the break I needed, thanks!

Very welcoming and nothing seemed to much trouble . The lady that checked me in went above and beyond for me and my granddaughter. It was such a lovely stay . My granddaughter didn’t want to leave 🤩. Would stay here again in a heartbeat. And recommend to my friends and family too to stay here

I chose this hotel primarily because of its proximity to the M6. Handy for the NEC, where I was an exhibitor for a couple of days. The surrounding neighbourhood is mostly industrial estate, so it can feel a bit isolated. Other than the on-site restaurant, the nearest alternatives are at least a short drive away.

The hotel itself is pretty much what you would routinely expect from the Premier Inn brand. What was slightly discouraging was the stagnant pool of water at the entrance to the car park - alas there is no other way in - which means having to drive through an ankle-deep puddle, which is not very welcoming. Clearly there is a drainage issue which needs addressing and is only discouraging because it is clearly a lapse in standards - or at best an oversight that prompts questions on what else might have been overlooked. On the plus side, the lady on reception was helpful and welcoming, friendly without being too overfamiliar, and as a former hospitality manager myself, I appreciate that kind of old school hospitality.

All the staff were pretty much on point throughout, including in the restaurant. A pity I cannot say the same for the evening meal. I gather the restaurant next door was previously a Brewers Fayre outlet, now operating as the hotel's own eatery. It was very quiet when I visited - with only three or four other tables occupied. There was only one member of staff on duty, tending to both the restaurant and the bar apparently single-handedly. Whilst he was very courteous and efficient, the food itself was disappointing. I ordered tomato soup to start, which considering the restaurant was near empty, took ages to arrive. When it did it was barely lukewarm, and the croutons had become soggy. These are all signs that it had probably been sitting on the pass for so long it had gone cold, and the croutons had soaked well into the soup. There were far too many croutons anyway, it was wrong on pretty much every level. Truthfully, that soup should never have left the kitchen, and the fact that it was felt acceptable to serve that to a customer is very disappointing (see pictures). My server did ask me on more than one occasion of everything was OK, so top marks for doing the necessary - but I did not mention it as I was not interested in sending anything back. I had coincidentally ordered a second starter - as I am sometimes minded to do - which was the barbecue chicken wings. This was better but overwhelmed with barbecue sauce (see pictures). It was too much, and not particularly well presented. It would have been more conducive to serve the barbecue sauce on the side. My main course was the smothered chicken, which was OK but nothing special. The chicken and the cheese and bacon topping were all overcooked and too dry. Again, probably sitting under the heat lamps too long.

Conversely, my buffet-style breakfast in the same restaurant the following morning was nothing short of excellent. The young lady on duty was courteous and efficient, and the food was hot and well cooked, with a pretty good selection (see pictures). There are few places you can get such plentiful breakfast for £11, so it is pretty good value. Overall, though, the best I can say is it was pretty average.

Staff were helpful professional and polite
Room was spotless had everything you would need for a bath or shower
Extra pillows for an excellent night's sleep bed was super comfy and covers were warm
Heating was controlled be me there for room was a good temperature

Disappointing premier inn. Needs some work doing on it.

Service was brilliant and staff tried hard but trickle beds were so inadequate. We ended up with three duvets just to make it bearable. Tv sooooo small.

Fantastic location and with a bit of updating could be Amazing.