Premier Inn Caerphilly - Corbetts Lane

I’ve stayed in quite a few of these hotels but have to say this was the best. Room staff and breakfast all fantastic nothing too much bother! My husband hummed and hawed about booking breakfast but so glad we did it made our break x. Wished we’d booked extra night! We will be back’

The room it self was shabby. A strange stain on a chair which we didnt use, scuffs and stains on the wall and an awful smell of urine in the bathroom. The views of the bins were not ideal either. Don't think I would stay again unless I could guarantee a clean room.
Staff were gorgeous, breakfast good and the bar / check in area is great - i loved the swap box for books and the spare toiletries for charity.

The girls here are the friendliest & welcoming you will find. I have been staying here while working away from home for the past year+ & have been made to feel like family. Always met with a smile, some top-notch banter & nothing is ever to much bother. Rooms are spacious, the food is delicious & filling. Can't thank the girls enough for my experience during my stays. If you are planning to stay in Berwick upon Tweed do yourself a massive favour book here.

Good atmosphere with friendly staff
Very clean room
Great value for money
Excellent location with good restaurants nearby

So noisy with drunk people , then police arriving 2 am in the morning making arrests , lots of screaming etc , so very disturbed rest

Pleasant stay, warm and comfortable accommodation, good breakfast and evening meal deal. Pleasant staff. Convenient location.

The staff make the hotel, The room was good and Wifi good. Noise between floor levels need some improvment, it sounded like a horse above my room, this was with diffent people.

Lovely place
Really nice staff especially John, Amber & Lizzie who was also extremely easy on the eye too
Will be back again

I’d like to say a big thank you to the team at Premier Inn Berwick-upon-Tweed for their great customer service during our stay. The staff were friendly, helpful, and made us feel very welcome from the moment we arrived.
Our room was clean, comfortable, and perfect for a relaxing break. Both breakfast and dinner were amazing—great quality and plenty of choice.
I would happily recommend this hotel to anyone. It’s genuinely the best hotel I’ve stayed in, and we’ll definitely be returning!

We stopped here as we're were attending a funeral, the staff were super friendly and brightened up our mood, with extensive knowledge of local restaurants and area, the rooms we're spotless, very comfortable. Meg, Elizabeth and Joy, thank you for your kindness and wonderful sense of humour and professionalism. I can't wait to return!

Lizzie and Meg were amazing very welcoming and helpful highly recommend would definitely come back when booking another trip to Cornwall on a work trip

Reception friendly and welcoming. We should have warned of accessibility needs before travelling but didn't- but reception happily found us a closer room to reception on request. Staff in the restaurant seemed short staff and not that attentive, but the food was very good.

So the hotel is in a good location and the staff were very friendly but…… the room was akin to the temperature of the sun and nothing could be done apparently. We were told that an engineer had been requested “some time ago” and were offered a fan. It was nearly impossible to sleep both nights even out of the bed sheets - I would not risk this place again - the windows are sealed in the room so no option to get any air. If you like sleeping in a sauna this hotel is for you!

Very lovely premier inn, different from other premier inns. Enjoyed our stay. Staff are very friendly. Breakfast just normal. Room was clean and spacious.

Room was too hot, A/C didnt work and was noisy, power cut during the night for hours so no electricity, Breakfast awful, cold and poor selection. Left review and complaint but no response

Amazing service from Lizzie and Meg tonight, as soon as we walked in you could see they were doing the job of 6 people, rushed off thier feet but handling it all cool, calm and professionally, a credit to any employer, Fantastic job ladies

The receptionists Elizabeth and Jenny were very friendly and welcoming, my room was very clean and the bed comfortable, I would definitely stay here again. 👌

Elizabeth & Jenny offered excellent advice on local amenities and were a pleasure to deal with. Would definitely come again

Probably the best Premier Inn I've ever been to. Everything was new & clean & all of the staff were so friendly and helpful.

A great hotel, always a fantastic option when in Berwick, we will be back and look forward to knowing the room and facilities will be satisfactory