Premier Inn Leicester North West

Ideal location for the airport. Room OK, everything you could need. Easy check in. £7 to park overnight, don't forget to get QR code slip from reception and pay at parking kiosk just outside reception when leaving. Restaurant/pub OK with pleasant staff, decent food and drink choice but a little costly. Pint of Moretti over £7, wow.

We needed just a nice room for an overnight stop ahead of a visit to Harrogate on the Saturday. We found this Premier Inn which is about a 30 min drive into the town, just up the road from Leeds/Bradford airport. Nice, clean and quiet. Just off the beaten track and with an attached restaurant so we had a nice dinner on the Friday and breakfast on the Saturday. Staff were very friendly and attentive. Everything you expect from a Premier Inn.

Located very near to the airport. Plenty of parking although charges are quite high (private car park) £7 for the night was only £5 last year.
Rooms are comfortable but are looking a bit tired now. Plenty of tea and coffee. Beds are very comfortable. Bar doesn’t open until 5pm ☹️ but the food is very reasonable and good quality. Plenty of choice. Restaurant is also looking a bit tired and needs re vamping. Staff are very friendly and helpful.

We had a wonderful stay before our flight the next day. Every member of staff we met was friendly and courteous, and when I casually mentioned that it was our wedding anniversary we were surprised with a bottle of wine and a box of chocolates - they didn't have to go the extra mile, but it really made our evening special.

Our room was spacious, comfortable and had everything we needed. The hotel itself was quiet and relaxing and the restaurant looked lovely. We treated ourselves to a dessert each, which was delicious!

Breakfast was unlimited, but it was cooked to order - a big plus for us! No stale, lukewarm food like you can get from a buffet.

Overall it was a fantastic stay just 5 mins from the airport. Great little room, atmosphere was relaxing and the staff were exceptional. We wouldn't hesitate to come back.

P.S. its also right across from Murgatroyds, an incredible fish and chips restaurant - which is on another level!

Hotel is ok for a quick place to stay but the whole section of the hotel I was in smelt old and musty (room 131) . The pipe to the shower head was split so water sprayed straight at the ceiling and the actual shower head where the water came through was covered with black mould clogging the spray. The silicone round the bath behind the taps was also black & mouldy.
There was also a ladybird infestation by the curtains.

I recently had a great stay at this hotel. The staff especially Laurel went above and beyond for me making me feel so welcome after a long drive for work. The room was cosy, warm and a comfy bed.

The water pressure in the shower is unforgivably poor!

It's the same in pretty much ALL your hotels these days. Whereas once it was a point of pride for Premier Inn, boasting "powerful showers" on the hotel pages - now I could get a better shower stood outside in the rain.

On top of the fact that fewer and fewer have detachable shower-heads, it makes for a miserable experience.

I'm a big guy, and I can shower in 5-10 minutes at home, depending on how much of a rush I'm in, whereas at your hotels it now reguarly takes 20+ minutes, purely because the showers take so much longer to wash the soap off - and because I can't position the shower head to blast the water off directly, I have to hope it runs down me in the right way and washes it off.

I plugged in the plug in the bath here to see how much water I actually use your way, and the bath was nearly full to the overflow hole! What a complete and utter waste. However, as I stay here for work, I need to make sure I start the day clean and fresh with a proper shower.

It really is a bitterly disappointing experience, and one I end up ranting about whenever anyone asks me about my stay at Premier Inns.

Room was dated but clean. Spacious room, bed was comfortable but do need to climb on as high off ground. Bathroom wasn't too bad. Shower head could do with a clean. A little bit of damp above the bath. But not too bad. Maybe have a look at it. Staff was friendly and helpful. Overall not a bad hotel.

Wonderful stay! Staff brilliant! Callum on the front desk went above and beyond with no task being too much, rooms spacious, great location. Great to get into and out of being by the side of the main road.

Scruffy, rundown hotel, attached to a very poor Green King pub serving poor breakfast. Restaurant is noisy and dirty. Room heating systenm is antiquated and very noisy and can't be turned off.

As you would expect from this brand. Comfy rooms well spaced out with everything you need for your stay. Well located for the airport and clean and warm. The check in was quick and friendly welcome. Seven pounds to park over night. The only negative was the shower water pressure was very poor as the shower head was far too large for the volume of water going through it.

I stay at many premier inn hotels for business and by far this hotel is one of the best I’ve stayed at.
Abby on reception went above and beyond what was needed during my stay a true asset to your hotel and team.
I will definitely be staying here again.

Honestly the most wonderful group of staff and cleaners,Service at the front desk has been absolutely amazing and beyond helpful couldn’t thank them all enough for catering to me as I am a dialysis patient at end stage renal failure waiting for a kidney and I’m only 23. The rooms were in immaculate condition everyday and done to a professional standard the lady’s were very kind and also put my room off limits. Great atmosphere didn’t feel like everyone was looking at me or staring so I felt at ease. Great value for money food at the pub was amazing as were all the pub staff couldn’t have asked for a more nicer bunch of people. No noise at any times apart from bonfire night but nobody can help that was actually nice display very calming. Would 1000% recommend this premium inn to anyone that needs a stop away. Ali g x

Handily located for Leicester city. Easily accessible from the motorway. Very quiet, tucked away behind a pub. Plenty of parking.
I love a Premier Inn because you know what you are getting. A comfy bed, a good shower and everything as it should be.

The skirting boards showed visible dirt accumulation, and cobwebs were present throughout the property, particularly noticeable in the stairwell. Since guests must use the stairs due to the absence of lifts, these high-traffic areas should be maintained to a higher standard. The housekeeping team would benefit from implementing a more thorough cleaning checklist.

First stay at this location. Convenient and quiet location; however, a bit too far from our target destination for the visit. Friendly staff. Safe.

O my awful! Only nice thing about it was the staff. So check in was absolutely fine lovely lady. Then the walk up the stairs which were filthy hallway smelt awful. Room especially bedding smelt of smoke the next morning after a sleepless night due to the smell of dampness and the floor being wet near the window. Thought to have a good shower. The hair dryer once I got it to work crackled and several broken bits of plastic fell out then it stopped working went down to ask fir a replacement hairdryer was told there was not one so I had to use my own head a go to the disabled loe and dry my hair with The blower. Not a great experience at all. I have stayed at many other premiers but now if this is the standard I will be taking the app of my phone ps the dinner was just awful the only fully edible bit was the prawn cocktail

Checked in after a long day at work.
I was given a disabled access room. I then asked reception if it would be possible to change (thinking ahead, incase a wheelchair user/limited mobility person needed the room) told by receptionist, Laura; "Nah we're fully booked" despite looking online and seeing availability... (having come from a hospitality background, I know this room type is usually allocated due to being a last minute booking.

Commenting on the room - at first all looks okay with the bed until you sit on it, and realise it's a zip and link bed i.e. two singles pushed together and zipped up the middle.

I went next door for dinner, stood waiting for at least 5 minutes despite there being 3 members of staff bisible. Two of whom were stood near the kitchen doors talking. I asked if I could get a table, but was told by the bar staff/waiter "Just wait!" while he poured another guests drink. Absolutely no problem with what was said, just how it was said. Very blunt!
Then when asked if I could get a drink and a table, I was told "take your pick!". Again, fine. Found a table, sat down then waited a further 20 mins, no one has turned up to take an order, so I've asked a team member if I could order anything... Response, "Yeah?!"

As of now, I'm highly unimpressed - I'll update as and when it is deemed sensible to do so. However given the poor service received so far, I don't think any positive updates will follow. From my own personal experience in 15 years working in hospitality, training is needed for all staff members.

Booked two rooms prior to our flight. Was slightly worried after reading the negative reviews.
We were checked in quickly by a friendly receptionist who explained how to pay for the car park.
One of the rooms was on the ground floor and was a family room with a double bed, single and the cot was there as requested. Not a huge room but it was clean and adequate for what we needed. Our room was on the first floor. We had booked a double but I think it was also a family room as it has a single bed in an alcove area. . It was a large room. Again, clean and comfortable. Bathroom was clean and plenty of hot water.
No issues and would book again.

Absolutely worst hotel experience I have ever had. I was put in room #1 which is right next to the door to the reception as well as the stairwell. The room has _zero_ sound insulation so every time someone exited or entered the reception area, the door would slam shut. The room vibrated with every slam. Additionally, you heard every stomp of feet on the staircase.

I checked out at 3:15am because it was a waste of time to stay any longer.