Premier Inn Caernarfon

Hotels
Premier Inn
8.6 (60 reviews)
Victoria Dock,Balaclava Road,Caernarfon,Gwynedd , Caernarfon , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Taxi service recommendation issue

Categories

Cleanliness
8.11
Overall clean and tidy, with some comments on spotless rooms.
Service
9.08
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
8.62
Great location for walking to the town and harbour.
Room Quality
8.57
Rooms were described as massive and comfortable.
Amenities
8.6
Good amenities available, including parking and a restaurant nearby.
Value for Money
8.56
Good value with a meal deal making breakfast effectively free.
Food and Beverage
8.61
Meals were described as delicious, with good service at the restaurant.
Overall Experience
8.68
A satisfying overall experience with warm hospitality and clean facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:08

Property Description

Experience the perfect blend of adventure and relaxation at Premier Inn Hotel Caernarfon Victoria Dock, where the stunning Marina views and the majestic landscapes of Snowdonia await you.

Location & Accessibility
Nestled right on the Marina, we're just a stone's throw from the historic sights of Caernarfon and the breathtaking beauty of Snowdon. Enjoy easy access to local attractions such as Anglesey and Dinas Dinlle beach.

Dining Delight
Savor delicious meals at our Table Table restaurant, where every dining experience is crafted to tantalize your taste buds after a day of exploring.

Comfort & Relaxation
Retreat to our cozy accommodations designed for a great night's sleep, ensuring you're refreshed and ready for another day of adventure.

Don't miss your chance to experience the ultimate getaway—book your stay with us today!

Important information:

There is no on-site parking available at this hotel. Chargeable off-site pay and display parking is available over the road at Balaclava Road Car Park (LL55 1SR) for £8 per day. Please note that you can pay by coins or by using the Pay by Phone App.
Follow A55 Holyhead, take J9 (Caernarfon), at roundabout first exit and then continue to follow all signs to Caernarfon. As you enter Caernarfon at roundabout with Morrisons on right, take 1st exit, keep in right hand lane, at next roundabout take 4th exit to mini roundabout, the hotel is in front of you next to Yr Harbur Table Table.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 60 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
P
Pedro family
10
Pros:

Cerca del centro. No tiene aparcamientos.

2025-12-29 via Nuitee
H
H315QQstephenf Family
10
Excellent experience
Pros:

The staff was very helpful and friendly food was very good .
Ester was very helpful with helping us to how things work.
We stayed for two nights had a evening meal and drinks .
Are room was clean and tidy plenty of tea and coffee in the room

2025-12-03 via Tripadvisor
A
Arnar123 Family Reykjavik, Capital Region
8
Good night sleep
Pros:

Our first stay at the hotel post Covid but we had stayed there once or twice a year several years in a row pre Covid. We were very happy with out room all though one of the family, who had another room, smelt mold smell in the air. This was only one night so that person did not complain.

The bed was great and gave us a good night sleep after a long flight.

We felt the hotel was overall just the good old one since pre Covid. The bartender made is great cocktails and it was relaxing sitting in the lounge.

One letdown though........the registering for the room took a long time and wasn´t smooth. Afterwards we should have done it on line and we will do that next time around :)

2025-12-03 via Tripadvisor
4
430keithe Business
4
Not very good
Pros:

First off all staff couldn't be anymore helpful and pleasant... but on our first night there was no heating in my room . Then there was limited food on offer and to top it off there was verry limited beer on offer as delivery hadn't turned up / not ordered . We baught the few remaining bottles off soul err not the best beer in the world but hay . Then second night no heating in the bar / restaurant or in my room . Customer trying to explain to the area manager about all off our issues we all had found her very argumentative. Not very apologetic. She packed her stuff and left staff to deal with in . Verry unprofessional in my opinion. Has the potential to be a great place to stay and eat but definitely needs some issues sorting out

2025-12-03 via Tripadvisor
S
S9891TBkarlg Business
2
Very poor place to stay
Pros:

The whole stay here was not good the bar had no beer at all it was also freezing in here the heating wasn’t working there was also lots of food items unavailable the heating in the rooms also didn’t work the staff who were working were all great but not much they can do about all the issues this could be a nice place but we found too many things let this place down we stay in premier inns regular but will be avoiding this place in future

2025-12-03 via Tripadvisor
M
mariej0anl Family
10
💯 for burnley premier inn , very clean and lovely staff will stay again.
Pros:

What a lovely stay we had at the premier inn burnley, can't fault it at all , very clean and the room was lovely and warm , hot water all the time , the staff are all lovely and very helpful.

2025-12-02 via Tripadvisor
1
119phillipc NONE Wakefield, West Yorkshire, England
10
Superb stay
Pros:

Just a great hotel .
Next to train to Manchester
Clean and tidy all round
Staff Great
We stay here often. Just perfect for the market

2025-12-02 via Tripadvisor
P
P1717AEtracys NONE
10
Would visit again
Pros:

Great hotel and pub opposite.
Very welcoming in both hotel and the pub.
Nice reasturant in the pub and good selection of food and drinks

2025-12-01 via Tripadvisor
W
waynebI3210QH Family
10
Great Family Stay and close to shopping and nights out
Pros:

Great location for everything. Attended a gig at the Dome which was only 5 mins walk away.... its across the road from joining 'The Lanes' for shopping and eating out. Train station is a 10/15 mins walk and also the seafront only 10 mins away. Staff really helpful and friendly... shout out to Louise... breakfast was really nice and had a really comfortable stay. Even found a couple of little welcome gifts left in the room which was really lovely :-). Would stay again!

2025-12-01 via Tripadvisor
J
justinsaphir NONE
8
Good night sleep for a reasonable price
Pros:

I am a disabled patron. So have a very large room with accessible bathroom was excellent.
The staff were quick for service and very engaging.

2025-12-01 via Tripadvisor
L
LaRomanaLaromana Couples
10
Excellent stay - first class
Pros:

Excellent stay at this very convenient, for Caernarfon , Premier Inn.
Very welcoming staff , especially Jen the manageress who goes above and beyond to be helpful, friendly and makes you feel a valued guest. A lovely touch was when we returned after a day out to find a lovely card and biscuits to enjoy from Jen . Never had this at any other hotel before ! The staff really do understand good customer service and I hope their management appreciate them !
Hotel lovely and warm, clean and quiet.
A very short walk to the town & castle.
The Table Table Harbour pub/restaurant , harbour & cinema are all outside the hotel. The Premer Inn has their own 4 blue badge car parking spaces ( you will be given a code for access) , these are at the side of the hotel , plus there are an additional 7 blue badge spaces for anyone to use at the front of the hotel. In addition, there are 2 very large chargeable car parks at the side and the rear of the hotel which had plenty of spaces . I think those are £7.70 for 24 hr parking but blue badge holders are free.
The Table Table Harbour pub which is just outside the hotel serves a delicious breakfast and all meals we ate there were delicious . The lady on duty every day Nicola , was also very welcoming, helpful & friendly which made it a real pleasure eating there. The food was always hot, plentiful and nothing was too much trouble .
The hotel , pub & whole town /harbour area are very disabled , to get around if you have a mobility scooter like myself.
Looking forward to our next visit as it’s definitely one we’ll return to . Well recommended !

2025-12-01 via Tripadvisor
K
kathykent121 Family Maidstone, Kent, England
6
Did not sleep well.
Pros:

Been going here to stay for Christmas shop with daughter for many years. Always have a certain room and ask for it every year. On arrival we checked in at the desk personally. The girl took a while looking to confirm our room. She said the lights weren’t working properly so found another similar room which we found looked the same. However I personally did not sleep at all well as the room in a very windy tunnel and the the howling wind kept me awake.Also found the lights round the mirror in the room did not work. I could not go through all the packing up to even mention it all to reception . So had a terrible sleep for two nights. Also noticed rooms are shabby.

2025-12-01 via Tripadvisor
H
hannahdW7898KD Family
10
We will definitely stay again.
Pros:

Loved our stay at Brighton north street. A special thanks to Louise she made our stay so much better with her kindness and daily help. She went the extra mile with a smile.

2025-12-01 via Tripadvisor
D
Ditte
10
Pros:

Rent rum, alla bas-bekvämligheter man behöver.

2025-12-01 via Nuitee
9
917saniahg NONE
10
Extremely helpful and kind
Pros:

Everyone at Premier Inn, Pantruthyn Farm, Pen Coed, are always extremely helpful and kind, and completely understand my needs. Thank you.

2025-11-30 via Tripadvisor
J
Jan
8
Pros:

Rummet väldigt bra, restaurangdelen uppskattad av medlemmar i gruppen.. bra hjälp med bagaget men minus för omständlig personal vid själva incheckningen..

2025-11-30 via Nuitee
C
corrinalparry Family Llandudno Junction, Conwy County, North Wales, Wales
10
Reception staff were amazing and so friendly the room was massive and spotless the only downside was the taxi advice
Pros:

We arrived and checked in no problem. The reception staff were so friendly and helpful, the room was massive and spotless the beds as always are amazing we had breakfast the following morning it was lovely everything was fresh and refilled quickly
The only downer was we asked for a taxi recommendation and we were told “Aleds” taxi and given a card, we were attending a 50th party at Caernarfon FC so we booked the taxi for 11.50pm it turned up at 12.05 it wasn’t Aled it was “huws” and they wanted to charge us £30!!!!! For a mile down the road we offered £20 as they knew we couldn’t walk we had children with us and we couldn’t have got another taxi so basically we were ripped off so avoid aleds taxi and huws taxi cos they will rip you off

2025-11-29 via Tripadvisor
J
johnandmojgan Business Dunfermline, Fife, Scotland
10
Super friendly and awesome breakfast
Pros:

Friendly and very accommodating.

Arrived late and asked about dinner options, was directed to the Restaurant across the street but told be quick as they stop orders at 20:30hrs.
I went straight over as it was 20:20hrs, was turned away immediately, not even offered a bar meal or anything.
Needless to say I was somewhat disappointed as my day started at 07:30hrs when I left Dunfermline to get there.

Now the good stuff, lady in the Premier Inn reception was lovely and gave me a sheet with a selection of places local to eat or request delivery.

I fell asleep on the super comfortable bed, woke up in the morning ready to eat for Scotland.
Breakfast was sublime, freshly cooked bacon and eggs with the nicest sausages I have ever eaten in an establishment like this.

The lady’s that looked after me, Tracy and Kelly were the difference to a lovely breakfast to a truly great experience of great food and hospitality that really made a difference.

Thank you Premier Inn for getting it right with this location, whatever you are paying them needs to be doubled as they have represented you above and beyond.

2025-11-29 via Tripadvisor
N
nicroz Friends getaway
10
Breakfast with a smile from staff.
Pros:

We go to the Brighton North Street Hotel for breakfast nearly every day. Always lovely hot food. Lots to choose from. The staff are soooo lovely. The short middle aged woman (not sure on her name) is a delightful person! Always has a smile. The other staff are great too! Always polite, on hand and they just make it have a great atmosphere. My favourite place. In my opinion that woman should get a bonus. Well all of them should really.

2025-11-28 via Tripadvisor
G
GudrunSolveig Friends getaway Hafnarfjordur, Capital Region
10
Great hotel and fantastic staff
Pros:

We had very great help from Louise in the lobby. She was assisting with everything we needed to know. I highly reccomend this hotel too. It os so short way frim shops and Christmas spirit

2025-11-28 via Tripadvisor