Premier Inn Liverpool North

We were given an 'accessible' room for some reason. It was old and in need of refurbishment. I had requested 2 beds but there was just one small double. Very basic.

Warm welcome when we arrived clean and tidy bed and room very cosy 100%will go again looking to return with our son to visit the anfield football ball stadium

Hotel room and service was excellent, although hotel doesn’t look great outside it was a pleasure to stay at.
I’d happily stay there again

We stayed here for the first time tonight. Good parking (you have to pay but it was only £5 for overnight)
The reception staff were lovely, very bubbly and friendly
The room and en-suite, very clean and a super comfortable bed. The rooms are very basic but it was fine for the night
Bit far out from city centre but otherwise good and would recommend

Great location for my trip clean tidy room good breakfast next door staff were brilliant and friendly no stairs for my room which I loved

Average Premier Inn. The pub attached was friendly enough but was very tired in appearance. Wouldn’t stay there again.

Chair and pillows badly stained. Holes in towels
There was no privacy screen so when lights on the street traffic other rooms and people in car park could see in room

Have stayed here for many years but now frankly it needs either a full refurb or demolishing. It is so dated, carpets and furnishings are dirty, not even spare loo roll in the bathroom. Restaurant and bar now also shut early. Was also told had to pay more for a twin room. Breakfast was rubbish and not worth 10.99. Wake up premier innn as plenty of good deal hôtels I. Liverpool including breakfast for less Will never stay here again.

Clean rooms, very quiet, comfortable beds. If you want anything just ask. Good location, plenty of parking, next door to several shops, easy access into centre of Liverpool via bus around corner.

It is portrayed as being a nicer hotel than it is in person. Pictures are dolled up.

All in all a pleasant stay, but the rooms are too hot during the night, and affected our quality of sleep.
The staff were very helpful and pleasant.

My family and our friends family stayed at this hotel for 3 nights in August. (11 adults 5 children)
The location of this hotel is spot on you have easy access to many places, all amenities close by.
The atmosphere at this hotel is relaxed and chilled.
Rooms are of a decent size, well maintained and clean, rooms are currently being renovated, we stayed in one of the older rooms and I have no complaints, our son and his family stayed in one of the renovated rooms, they are stylish, spacious and modern.
This stay was very inexpensive and total vaule for money, we paid £132 per room for 3 nights stay with breakfast.
For us breakfast is a must so we always include breakfast on our trips, buffet style breakfast provide and the vaule for money is second to none.
Staff at this hotel are amazing, friendly and very helpful, they was always smiling checking if we needed anything very attentive.

This is the second time I have stayed in this particular Premier Inn.

Overall, my experience was a good one. Nice, clean, comfortable room. The tv was a little slow to respond, but I know nothing can be done about that. Shower was good, and easy to use.

I had breakfast every morning, and a meal on two evenings out of four. On the first morning, breakfast was self serve, but the next three mornings it was ordered. Food was good, never had any complaints about the food at Beefeater.

Onto the not so good stuff. Despite my mobile coverage in the area being good, my 5G in the room was virtually non-existent, and the in-house WiFi wasn’t much better.

I asked to my room to be serviced, but all that was done was that the bin was emptied and the towels replaced. The tea/coffee/milk wasn’t refilled, and the bed wasn’t made, mugs not washed etc.

When I flushed the toilet, or when the shower was on, it was as if the water was coming in waves. It’s hard to describe.

I feel the place could do with a bit of touching up, here and there. There were patches of missing wallpaper on the corridor, paint peeling at the skirting board.

Having said that, this was my second visit and I’m confident it won’t be my last. It’s a nice, safe place to stay, close to local transport and amenities. Close to Aintree (good for the racing) . The staff are lovely and friendly, and couldn’t be more helpful.

The staff are so welcoming and accommodating - special thank you to Lauren for going above and beyond to help me! Lovely hotel

Clean, reasonably spacious and great stay.
Danielle on reception was so friendly and helpful - absolute super star.
Only drawback was that there is no lift to get to upper floor.

Comfortable room with reasonable lighting but the shower over the bath was not terribly safe - no grab handles or slip proof mat provided. A 6.30am fire alarm didn't endear it to me either. Usual premier inn breakfast, but there was an M&S foodhall on the site.

The whole place looks run down, cigarette ends and litter everywhere,
Bedroom had splash marks running down the walls,
Scuff marks, Paint missing from walls.
Cobwebs everywhere, very dusty
Only 1 single socket in the room (2women trying to get ready at the same time was a nightmare)
Very hot weekend no air con available (completely turned off)
Fan in room fell apart when tried to move closer, again red hot room and had to unplug fan to get ready to go out as this was only socket in room

Breakfast area: very very untidy other guests just left things on tops not in bins, other peoples cereal, pastry and toast crumbs everywhere left in the clean bowls which were undeneath so had to clean out before using bowls, feel staff need to of kept on top of this.
2nd day at breakfast had to stand and wait for cooked breakfast as there was no eggs mushrooms or bacon available asked a member off staff she replied: well it’s not my fault it’s busy !! (Not what I really wanted to hear)
I have stayed in the premiere inn many times but feel this was definitely below standards

Friendly helpful staff room clean comfortable bed all that you need for a few nights away. Beefeater restaurant highly recommended

Room was hotter than the surface of the sun. The staff were unable to help as out their hands, they did give fans alas that just pushed the air around.

Staying here at the moment and there is 5 of us one of which is a baby and it’s a small family room not enough room for us all putting the cot up basically blocks the other beds for a family of five we shouldn’t be in this room not a start need a bigger room