Premier Inn Newcastle - Metro Centre

Hotels
•
Premier Inn
8 (46 reviews)
Derwent Haugh Road,Swalwell,Newcastle-Upon-Tyne,Tyne & Wear , Newcastle-Upon-Tyne , GB
0333 321 1339
newcastlemetrocentre.pi@whitbread.com

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Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Dated room quality

Categories

Cleanliness
6.96
Some reviews mentioned that the rooms were dirty and needed better cleaning.
Service
8.93
Multiple positive mentions of staff being friendly and attentive.
Location
8.47
Convenient location close to the metro centre and Utilita Arena.
Room Quality
7.42
Rooms were described as dated and needing repairs.
Amenities
7.95
Standard amenities with a decent breakfast variety.
Value for Money
7.91
Overall reasonable pricing for the quality offered.
Food and Beverage
8.46
The breakfast received positive comments and there were good dining options.
Overall Experience
7.93
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:42

Property Description

Discover the perfect blend of urban excitement and serene escapes at the Premier Inn Hotel Newcastle (Metro Centre).

Prime Location
Just a stone's throw from the UK's largest shopping and leisure centre, enjoy unparalleled access to top brands and vibrant entertainment options. Explore Newcastle's rich culture and business prospects with ease.

Comfortable Accommodations
Retreat to our spacious rooms featuring extra-comfy kingsize Hypnos beds, ensuring a restful night's sleep after a day of adventures.

Delicious Dining
Savor mouthwatering meals at the Taybarns restaurant, where you can indulge in a variety of culinary delights, making your stay even more memorable.

Book your stay with us today and experience the ultimate getaway!

Important information:

Free on-site parking is available at this hotel.
Take A1/A694 intersection. The hotel is situated on Derwent Haugh Road, 1 mile north of Metro Centre, just off the A695. Walking to or from the hotel is not advised due to the road layout.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 46 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
B
Bharati • extended_group • de
9
Prima
Pros:

Frühstuck sehr gut

2026-07-25 • via Nuitee
C
Costas • solo_traveller • gb
10
Cosy hotel in excellent location
Pros:

Excellent location next to the station walking distance to the centre. Parking available outside (paid) the hotel. Comfortable beds.

2026-07-25 • via Nuitee
R
Rajab • solo_traveller • de
7
2026-07-25 • via Nuitee
R
Rohin • solo_traveller • be
9
2026-07-25 • via Nuitee
L
Lisa • couple • de
8
Pros:

Zentrale Lage

2026-07-25 • via Nuitee
E
Elvira • solo_traveller • de
4
Positiv hervorzuheben sind die gute Lage und die Sauberkeit. Aufgrund der Erfahrung mit dem Frühstück würde ich das Hote
Pros:

Sehr gute Lage des Hotels.

Cons:

Leider wurde ich jedoch sehr enttäuscht, weil meine Tochter und ich kein Frühstück inklusive bekommen haben.

Ich habe dieses Hotel unter anderem wegen der guten Lage und wegen des Genius-Vorteils bei Booking.com gebucht. Als Genius-Level-2-Mitglied sollte das Frühstück laut meiner Buchung inklusive sein. Vor Ort wurde mir jedoch mitgeteilt, dass das Frühstück nur gegen Aufpreis erhältlich sei. Leider wurde sich auch nicht wirklich bemüht, eine Lösung für dieses Problem zu finden. Dadurch sind meine Tochter und ich letztendlich ohne Frühstück geblieben, obwohl dieses laut meinem Genius-Vorteil inklusive sein sollte.

Außerdem sind die Türen beim Schließen sehr laut, was störend sein kann.

2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
7
2026-07-25 • via Nuitee
D
Dzhabbarly • solo_traveller • de
6
Pros:

Хорошая локация

Cons:

Был запах в комнате. Чем то воняло.

2026-07-25 • via Nuitee
R
Robina • solo_traveller • de
10
2026-07-25 • via Nuitee
M
MD FAZLE MUNIEM • family_with_children • au
10
2026-07-25 • via Nuitee
F
Fanny • solo_traveller • fr
7
Cons:

Le parking payant à notre arrivée. En supplément du prix affiché.

2026-07-25 • via Nuitee
M
Micaela Maria • family_with_children • it
8
2026-07-25 • via Nuitee
J
Jessica • family_with_children • au
8
Pros:

I did not have breakfast in the hotel as I thought it was quite expensive

Cons:

the room was quite small.

2026-07-25 • via Nuitee
A
Ariane • solo_traveller • be
9
2026-07-25 • via Nuitee
M
Murad • family_with_children • dk
8
2026-07-25 • via Nuitee
Y
Yolgezer • solo_traveller • tr
8
2026-07-25 • via Nuitee
J
Jose Ernesto • family_with_children • mx
10
2026-07-25 • via Nuitee
F
Farid • family_with_children • ca
9
2026-07-25 • via Nuitee
W
wen • extended_group • cn
10
2026-07-25 • via Nuitee
N
Nicole • family_with_children • de
8
Wir haben uns sehr wohl gefühlt
Pros:

Das Personal war super nett und zuvorkommend 👍👍👍👍👍👍

2026-07-24 • via Nuitee