Premier Inn Manchester - Handforth

Staff were lovely and polite, rooms are clean. Unfortunately the food leaves a lot to be desired. My burger arrived without 3 of the 4 toppings and my chips were cold. Granted they replaced the chips with lovely hot ones but they did not replace the rest of the meal so my burger was cold by the time the chips arrived and I was still missing burger toppings. When I asked another member of staff about this I was given the missing toppings on a separate plate to add to my cold burger. I can't blame the wait staff they were amazing, but if a meal is not right, the whole meal should be replaced and served as a fresh, hot meal. If this review was based solely in the staff and the rooms it would have been a 5 star review. My advice stay here but eat elsewhere.

Very basic, tired and not very clean. Extremely loud radiator and cold room. Needs upgraded and some money spent on the rooms and overall hotel.

Good value for money , good location , paid £12 for taxi from Manchester airport to the hotel. Dinner was reasonable price.

I stayed at the Premier Inn Mannheim City Centre and was overall satisfied. The hotel is fairly new and offers the typical Premier Inn standard. The rooms are on the smaller side, but I found them nicely designed and modern. There’s no coffee machine, but at least a kettle is provided. The bathroom is adequately sized and, like the room, absolutely clean.
Most of the staff were friendly, and I especially liked the bar area, which is also staffed by the reception team.
Overall, it’s a nice and solid standard hotel where you feel well taken care of.

Great hotel with a very welcoming atmosphere. The room was clean, comfortable, and everything worked perfectly.

A special thanks to Paulo — he is a dedicated team member and a proud Muslim, and his kindness and respectful attitude made my stay even better.

Highly recommended!

Spent a night with my wife before she headed off on a flight at Manchester airport. Hotel room was clean and comfortable and great value. The experience was marred by some drunken men being rude to my wife inside the waiting area by reception. Overall decent but let down by inebriated guests with no manners. The gentleman who drove us to the airport via the shuttle service was a true gentleman and very friendly and knowledgeable.

Had a brilliant stay at this hotel. Spotlessly clean, amazing staff, great food, comfortable bed and great shower. Couldn’t recommend more highly would definitely stay there again.

I would recommend this hotel, it is very clean and modern and the staff are friendly. Even when I had an issue with my company paying for the room on check-in the handled it very well. The rooms are very spacious although they haven't totally utilised the space well as quite a small wardrobe which there was space for a bigger one but I had no complaints, even though I asked for a quiet room away from the railway it was quite soundproof. Only downside is the breakfast and evening menu is limited for choices and no room service is available which isn't ideal for a solo female traveler staying for a few days for business but the food is nice. Also the road from the train station to the hotel is a bit off putting to walk down at night with it being very quiet and dark due to an abandoned new build taking up most of the street but they can't control that.

We can't tell you how good the customer service was from Jan. He was welcoming and went above and beyond to help us. We have stayed her at least 30 times and we have never experienced service like this. We also saw how good he was with the rest of the guests. What a credit to Premier Inn. Thank you so much, Jan. We are so grateful.

Lovely place. Staff were so friendly and helpful. I would definitely go again. Very convenient for location and access to the motorway.

Excellent Helpful staff
Room to the usual high standards
Very clean
Great location for the price
Only 20 mins via train to city centre
Happy to return in late January

Very dated hotel, and not in a rustic way. Room was a decent size but the bathroom left something to be desired.

As stated, parking here is expensive, because they know you need it. We booked when it was £12 for 24 hours, and they put the price up after to £14. They emailed us ahead of time to say out of courtesy they’d honour the £12. When we arrived nobody knew how to do that without manager approval, so we ended up paying the £14. Yes, it’s only £2 more, but ties the principal, especially as they went to pains to email us in advance offering to honour the original price.

And so it continued much in a similar vein. Staff don’t really care about what you need, only that you’ve paid up and leave on time. The food here is also ridiculously expensive, offering what looked like only a combo deal of breakfast and an evening meal for £30 each. No thanks.

It was noisey, hot and a bit grim. Not a great way to start the ordeal that is Air Travel in 2025.

Absolutely loved this hotel. The view over the airport just made it. You could a load of planes at their stands and all the movement which for a plane spotter made all the difference. The only thing about the room I didn’t like was it was a bit too warm. Couldn’t open window as it was too noisy. But once we were awake opened the window to let those lovely engine noises in. We paid for breakfast the next morning and it was great lots of choice and was well and truly filled up for the journey back to the north east. If any plane spotters read this Manchester Airport is probably the most welcoming airport and their are a lot of places to watch the aircraft. A must is the airport pub, we walked but I think there’s a bus that goes right passed it. And the runway visitor park just round the corner from the hotel.

Room was great, food was lovley and service was amazing. workers were very welcoming and friendly. i would 100% come agin

Stayed 26th October, on reception was Jan, he was excellent, made us feel very welcome, professional, friendly, very helpful with the check in and parking. The room was clean and everything you expect at Premier Inn. Will definitely look to stay there again.

October 26 2025. Ordered medium steak and fedback that is was well done, then had a unnecessary lecture from the waitress telling me thats not how she thinks it is !. I use premier inn at least 7 times a year and have never been subjected to this kind of attitude ever!
Get your act together premier inn and please have more customer relation training for your staff ! Will choose other competitors in future

Nice clean comfortable room.
Friendly helpful staff and a airport shuttle service you cannot go wrong..

Nice bar and restaurant all though I did not eat this time but I've used Premier inns in the past and never had a complaint.

Great service from Gosia. Superb starter is salt and chilli calamari, main Food was fine and value for money if you go for the meal deal! nice glass of rosé. All good

Friendly professional and good value. Very comfortable bedroom. Handy for Airport travel. Would use again if travelling