Premier Inn Maidstone - A26/Wateringbury

Hotels
Premier Inn
8.2 (60 reviews)
103 Tonbridge Road,Wateringbury,Nr Maidstone,Kent , Maidstone , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
6.95
The cleanliness of the room was criticized for needing a deep clean, with cobwebs and a damp smell.
Service
8.95
Staff were described as friendly and helpful, although there were instances of unprofessional behavior from some.
Location
8.45
Excellent location for activities with beautiful surrounding areas.
Room Quality
7.45
Rooms were described as comfortable but in need of refurbishment and maintenance.
Amenities
8.45
Standard amenities expected from the hotel, including a good breakfast deal.
Value for Money
7.95
Considered good value given the location and the amenities provided.
Food and Beverage
8.95
The food was praised for quality, with a pleasant restaurant experience.
Overall Experience
8.45
Overall a decent experience, though some aspects need improvement, particularly cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Experience the perfect blend of excitement and tranquility at our delightful hotel in west Maidstone, where comfort meets charm in the heart of Kent.

Stylish Accommodation
Unwind in our newly designed bedrooms, featuring king-size Hypnos beds that promise restful nights, a 40" flat screen TV for entertainment, and an upgraded bathroom equipped with a luxurious large shower head.

Family-Friendly Attractions
Just a stone's throw away, discover family fun at Hop Farm Family Park or enjoy a round of golf at West Malling. Create unforgettable memories while exploring local gems like Leeds Castle and Penshurst Place.

Gastronomic Delight
Savor delicious meals in our on-site restaurant, where each dish is crafted to provide a delightful dining experience—perfect after a day of exploration.

Immerse yourself in comfort and adventure; secure your stay with us today!

Important information:

70 spaces, 3 disabled bays. No height restriction. Parking for large vehicles must be requested with hotel direct.
Exit the M25(J3) onto the M20. Exit (J4) onto the A228 towards West Malling. Follow the A26 towards Maidstone for approximately 3 miles. Next to the Wateringbury.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 60 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
R
Resort42656258960 NONE
8
Gone downhill.
Pros:

Last went here a few years ago found it very good.
Went again beginning of December. Found that it had gone downhill. Poor condition very tired. Only good thing was the bed. Very disappointed.

2025-12-03 via Tripadvisor
S
S3897YGandrewg Business
10
Amazing stay
Pros:

The staff where amazing friendly very welcoming and went above and beyond would highly recommend to stay here clean tidy and room very high standard

2025-12-02 via Tripadvisor
P
peterdQ1928CT NONE
10
Decent hotel with friendly staff
Pros:

Stayed here while visiting for a function. Hotel was very clean, rooms were immaculate, restaurant served decent food and the staff were very friendly.

2025-12-01 via Tripadvisor
W
W5605QXelizabethp Family
10
Great hotel,friendly, helpful staff and a good location
Pros:

What a lovely hotel. Everyone was very helpful( nothing was too much bother). The check in was quick and efficient, the room very clean, shower great and the bed sooo comfy. There was plenty of choice at both the breakfast buffet and with the evening menu. The hotel is only a short walk into town to the shops and the theatre ( we came to go to the panto).
All in all a great stay. Thank you everyone. We will be back.

2025-12-01 via Tripadvisor
B
blondie520 Couples Doncaster, South Yorkshire, England
10
Highly recommended!
Pros:

Highly recommended!

We had a brilliant start to our holiday at the Premier Inn Manchester South. The whole team provided fantastic hospitality, but a special mention must go to Tracy, Marika, and especially Nicolo. They are not only professional but also genuinely lovely people who went above and beyond to ensure we felt welcome and everything was perfect. They made our stay truly memorable. Thank you

2025-11-28 via Tripadvisor
J
jeannep2022 NONE
10
Comfortable and very clean hotel in an extremely convenient location for Manchester airport
Pros:

The hotel is only a few minutes from the airport so is extremely convenient for our return flights as well travelling around during our stay.
On arrival at the hotel, we were greeted by extremely polite and efficient reception staff and we're able to go to the room immediately.
The room was very comfortable and clean, and although only a few minutes from both a motorway and the airport, there were no sounds of traffic or aircraft at through the double glazed windows. We had an excellent stay at this hotel, I would highly recommend it and we will definitely be back in the not too distant future!

2025-11-27 via Tripadvisor
F
F6090QTjudithg NONE
10
Perfect place to stay for morning flight.
Pros:

Comfortable bed, quiet room, pleasant temperature for sleeping. Free WiFi. Shuttle bus booked on arrival for morning trip to airport, convenient and reasonable at £5

2025-11-26 via Tripadvisor
C
C2456DOandreaj Couples Wales
10
Another Fantastic Stay
Pros:

As usual a fantastic stay Nikolo was lovely as usual checking us in swiftly and accommodating our room request great comfy bed good sleep before early flight .Meal great in the restaurant lovely food great service.Will be back in June again

2025-11-25 via Tripadvisor
J
jonbP277GW Business
10
Jack at the restaurant
Pros:

Would just like to say I’ve been looked after by Jack at the restaurant..
He is a credit to premier inn..
I stay in premier inns all over the country and as soon as I walk in I’m looked after..
He’s efficient polite caring and hard working and makes my stay 100% better Boeing he is there to look after me..

2025-11-20 via Tripadvisor
F
F2563FPchristianw Business
10
Great location, good price, excellent staff
Pros:

Excellent staff! Charlene and her team offer an outstanding service, whether it’s 2pm or 2am, they were always super helpful. Domi, especially, was a delight to deal with; service with a massive smile and always went the extra mile to help when possible! Honourable mentions to Reece, Grace and Luke.

Ended up staying there for three months, whilst working away from home, and having great staff at the hotel really made the difference in terms of an enjoyable stay.

Was in 6 or so different rooms during my stay, both Double and Plus rooms. They were all the standard comfy Premier Inn beds in well lit rooms, with clean bathrooms; you know what you’re getting every time with a Premier Inn. Breakfast was good, dinners were fine, again standard Premier Inn menu. Staff were always accommodating when I had awkward shifts and would prep and store my dinner until I got back.

If I were in the area again I would definitely stay here again.

2025-11-20 via Tripadvisor
A
Abol4 Couples Lake District, Cumbria, England
8
Ideal location
Pros:

So handy for the airport and the shared shuttle bus service to the terminal in the morning is very useful . The room was very comfortable and clearly refurbished, with a great bathroom. We ate in the restaurant and had excellent service from Lena who was so helpful and welcoming. She was very professional and seemed genuinely to care that we enjoyed the evening.

2025-11-20 via Tripadvisor
J
johntZ6023GG NONE Sydney, New South Wales
8
A good place to stay for a night or two pre or post flight.
Pros:

This hotel is a long way from the Terminals (45 minute walk) and it's best to catch a cab to the Hotel or the Shuttle Bus. The room we had was clean and the bed was comfortable. The only thing we thought was needed is a couple of baggage stands, so you don't have to leave bags on the floor.
A good shower which had hot water at a decent pressure. Proximity cards to get into doors etc. is used in this hotel for security purposes. Staff at reception were good and the restaurant was a decent place to eat.

2025-11-17 via Tripadvisor
D
D2883MRdavidh Family
4
Not exactly a hotel experience
Pros:

While the hotel itself was OK apparently at weekends it's used as a homeless shelter..I'm all for helping the homeless but when your paying full price for a hotel and you end up with people useing it as basicly a drop In center I don't think it's very good.

2025-11-16 via Tripadvisor
C
charl26 Couples Manchester, Greater Manchester, England
8
Great pre-flight stay,good restaurant but expensive parking
Pros:

Stayed here prior to flying to Belfast for a long weekend.The location is ideal for a one night stopover as it’s so close to the airport.The room was large and clean with the restaurant on site providing a decent menu.The only downside is £14 per night for parking which is just way overpriced.

2025-11-14 via Tripadvisor
S
Sightseer56221887519 NONE
10
Great value & service.
Pros:

I've been using this hotel for 15 years now & that's not through 'brand loyalty' (whatever that is...), rather because the service I've received has been consistently good.
Staff are almost invariably friendly & helpful, food very good & beds excellent.

2025-11-13 via Tripadvisor
D
davidsE185WO Couples
8
Usual Good Experience from Premier Inn
Pros:

Used this Premier Inn for one night prior to early flight from T2 MAN. Excellent location for VS Twilight or early morning check in. Polite and proficient desk staff, clean and comfortable Premier Plus room and although facing the motorway there was little noise. Great night sleep in the Sophos bed. Well appointed and sizeable bathroom.
Adjacent parking was straightforward, voucher from the desk, feed into machine,type in vehicle reg, card payment of £14. Just drive out in morning.
Will definitely use this hotel again.

2025-11-13 via Tripadvisor
S
Stevebrg_423 Friends getaway Shrewsbury, Shropshire, England
8
Good hotel overall
Pros:

Decent hotel for the price and great location for the airport and the room was quiet. The breakfast was good and Lena was very friendly and helpful.
Parking was a bit steep though at £14.

2025-11-13 via Tripadvisor
S
Saron2929 NONE St. Asaph, Denbighshire, North Wales, Wales
10
All round excellent!
Pros:

Such a warm welcome from the guy on reception, very patient and helpful. Room very, very clean and bed amazing as usual. Loved my stay here.

2025-11-11 via Tripadvisor
C
C2609RMphoebec Friends getaway
10
Great stay!
Pros:

Excellent stay at Premier Inn Maidstone Town Centre! The hotel is in a great location, rooms are comfortable and spotless, and the staff are fantastic. Luke on reception was especially welcoming and helpful , he really made us feel at home. Would happily return!

2025-11-10 via Tripadvisor
F
florencemW5220QM Solo travel
10
Great customer service
Pros:

The staff were lovely and friendly, good sized car park and I didn’t have to wait at the reception desk to be served as they had a speedy service !

2025-11-09 via Tripadvisor