Premier Inn Maidstone - Allington

Hotels
Premier Inn
8.2 (61 reviews)
London Road,Maidstone,Kent , Maidstone , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good value for money
Clean and quiet environment
Cons:
Lack of cleanliness in some rooms
No air conditioning
Service delays during busy times

Categories

Cleanliness
5.19
Reported poor hygiene, with dust in the room and insufficient cleaning.
Service
9.66
Consistently friendly and welcoming staff noted in multiple reviews.
Location
8.7
Conveniently located with access to attractions in Kent.
Room Quality
8.15
Generally clean and comfortable rooms with some comfort issues.
Amenities
7.68
Basic amenities provided, but lack of air conditioning noted.
Value for Money
8.64
Good value noted, especially during off-peak times.
Food and Beverage
9.19
High quality of food and breakfast noted, with one service delay noted.
Overall Experience
8.36
Mixed experiences overall, but positive sentiments outweigh negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Experience the perfect blend of comfort and excitement at Premier Inn Hotel Maidstone (Allington), where the world is truly your oyster.

Unbeatable Location
Situated just moments away from ferry access to Europe and close to London, this hotel is your gateway to explore iconic destinations and hidden gems, including the celebrated Leeds Castle.

Culinary Delights
Indulge in mouth-watering dishes at our on-site Beefeater restaurant, offering a menu that caters to every palate, ensuring you recharge after a day of adventure.

Comfort & Relaxation
Retreat to our cozy, well-appointed rooms designed for your ultimate relaxation, providing the perfect haven after a day of exploring.

Your unforgettable stay awaits at Premier Inn Hotel Maidstone (Allington). Book now!

Important information:

Free on-site parking is available at this hotel. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by YourParkingSpace (YPS).
Turn left at 1st roundabout onto A20 and the hotel is on the right after DFS. Next to the Sir Thomas Wyatt Beefeater. Sat Nav ME16 0NU
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 5.19
Service: 9.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.36
2
278JohnH278 NONE Bournemouth, Dorset, England
8
Usual Premier Inn standards
Pros:

A comfortable, functional hotel that's quiet, friendly and with all the usual Premier Inn features. Good value as well out of season.

2025-11-24 via Tripadvisor
P
peterfin1 NONE Padstow, Cornwall, England
10
Comfortable stay
Pros:

Excellent accommodation exactly as expected. Have stayed here many times before. Easy parking and excellent breakfast facilities

2025-11-17 via Tripadvisor
D
davidhbarry Couples Bury, Greater Manchester, England
10
Great staff. R&B
Pros:

Rory and Bobby went above and beyond to see that we had an excellent experience. There was a slight issue with one of the orders . But absolutely delivered on a resolution. Burgers were top quality. Thank you to you both for making our experience a great one .

2025-11-07 via Tripadvisor
N
Nickylamb NONE Southampton, Hampshire, England
10
Great hotel and lovely staff!
Pros:

Great hotel! It was lovely and clean with really welcoming staff who always had a smile and a kind word. If ever in Macclesfield again, we'd stay there!

2025-11-03 via Tripadvisor
M
MaryKay55 Couples
10
Lovely Stay
Pros:

Lovely small hotel. Not too over crowded. Rooms are basic but very clean.
Very friendly staff who are really helpful with the local area.

2025-10-30 via Tripadvisor
E
ewanc670 Business
4
Standard night terrible morning
Pros:

Dinner was okay, restaurant was very quiet but standard premier inn stuff, limited menu due to some changes which is fine.

Breakfast was shocking. No toaster so had to order it. The toast came out 10 minutes before the hot food did. I don’t remember asking for it as a starter. Then asked for fresh toast which. Y the time that arrived the rest of my food was cold. the server was terrible not welcoming and didn’t really care.

2025-10-28 via Tripadvisor
S
suemerrettt Family Scunthorpe, Lincolnshire, England
10
A lovely quiet gem with excellent links to all main roads
Pros:

Booked this hotel to visit nearby friends.
What a brilliant find. Quiet and peaceful setting. Amazing and friendly staff. Lovely freshly cooked food.
Lauren in the hotel bar was amazingly cheerful, helpful and friendly. Shall certainly stay again as good links to the main roads through to Dover and up to London

2025-10-18 via Tripadvisor
J
jamesdS4630SL Business
10
Great improvement!
Pros:

Newly refurbished rooms offer a fresh look to the premier inn. The restaurant had a new menu launch and it is much much better than previous experiences. A very all-round improvement overall. Would highly recommend.

2025-10-14 via Tripadvisor
J
Joyfulwanderers123 Family
10
Excellent staff
Pros:

Great staff and we'll kept room.
We've stayed here a number of times and always been well looked after and leave very happy with the experience.

2025-10-06 via Tripadvisor
I
I9794QPclairem Business
10
Great night's sleep. Lovely staff
Pros:

I have stayed a few times for work in area. Always a comfortable stay and good meal in pub next door. My reason for feedback is the great support from reception and I would like to call out Christopher. He is a fantastic representative of Premier Inn. His care for guests and making sure they are comfortable really stands out. I hope this feedback is seen by him. When away for work, it's simple like a smiley face, that makes it a more relaxing stay. Thank you Christopher!

2025-10-02 via Tripadvisor
L
Lyons900 Couples Winchester, Hampshire, England
10
Another nice stay
Pros:

We have stayed here several times being handy for Congleton and very good value, and you know what you get with a Prem Inn, love it that it is so quiet here in it's surroundings, parking is plenty and free. Chris welcomed us, he is the most informative staff person I have met in any Prem Inn nationally. I understand he is moving areas and will be at another Prem Inn, we wish him all the best, he is a credit to the company. Tried the adjoining pub for the first time, had a very relaxing few drinks, free pool up to 9pm, must try out next time!

2025-09-26 via Tripadvisor
M
MartinM4169 Business
4
No guests allow for breakfast.
Pros:

Rooms very good and have a nice stay but not allow to take any guests that I'm willing to pay for for breakfast. That is the only premier inn that don't allow guests.

2025-09-25 via Tripadvisor
M
martin442bearsted Couples Chippenham, Wiltshire, England
10
Another great stay
Pros:

We often regularly travel back to Maidstone to visit family and friends. And this has now become our preferred place to stay.
The staff are always so friendly and welcoming, there was a very nice chap on reception all weekend and the manager is lovely. Also Carol in the adjoining Beefeater is wonderful.
The room was very clean , comfy bed and hotel,although busy, was very quiet.
The breakfasts were good , especially on the Saturday, our only criticism would be that Sundays was very slow service , but we could see that the staff were very busy indeed.
Overall a very good stay and we will be back soon , thank you.

2025-09-11 via Tripadvisor
P
Paradise29815711834 Couples Leicester, Leicestershire, England
10
Great choice of destination
Pros:

Visiting family and surrounding area, chose Macclesfield as central to our trip. Great welcome from Christopher (wry sense of humour!). All staff extremely friendly and helpful. A credit to the manager. The attached pub where breakfast was provided was equally welcoming, especially Charlie who organised things. Evening meal on our first night was brilliant.
Well done Macclesfield

2025-09-10 via Tripadvisor
K
Kerstin family
10
Pros:

Einzigartig war das überaus freundliche und hilfsbereite Personal. Die Betten waren sehr gut und man hatte eine erholsame Nacht. Ausgangspunkt für viele Sehenswürdigkeiten in Kent.

2025-09-10 via Nuitee
L
L2206VHgordonr NONE
6
Disappointing breakfast
Pros:

There was a long wait for the meal to be served, even though the restaurant was very quiet at the time.

The food was poorly cooked, particularly the bacon that had probably been cooked a lot earlier and kept warm, such that it had dried out. The poached egg had probably broken when being cooked and most of the yolk was missing when served.

Generally the meal was poorly presented and was not hot.

The continental selection was ok.

2025-09-08 via Tripadvisor
A
A5535SHjamesb Business
10
Calm and relaxing
Pros:

This was my first time here and I got to say what a lovely place, nice calm feel in a beautiful area. The bed was super comfortable which made me feel ready for the tasks ahead. But the real gems were the staff, Thank you so much for the services you provided. A lady called Carol made my last evening the best, she made me feel like I didn't have a worry in the world with how she took care of us. Breakfast served by Katie was fantastic and still continued to keep the calm relaxing presence and standard from the night before. Huge Thank you if I get the chance to come back I will. Definitely worth a visit.

2025-09-03 via Tripadvisor
C
Caz06 Couples Southampton, Hampshire, England
8
Comfortable and welcoming
Pros:

Regularly stay at Premier Inn South West, and weren't disappointed.
Always comfortable and peaceful with courteous and helpful staff there on reception - a thank you to Christopher and Laura. We will be pleased to return.

The adjoining pub/restaurant (the Rising Sun) was surprisingly quiet, but we ate there and the food was good and well priced with friendly staff, and our grateful thanks for the surprise birthday treat.

2025-08-30 via Tripadvisor
2
2bootoyou2 NONE Peterborough, Cambridgeshire, England
10
Went the extra mile for us
Pros:

Lovely friendly staff, plenty of parking spaces (less vans that we have seen before), welcoming & adaptive to our needs which was appreciated.

2025-08-29 via Tripadvisor
M
maglil55 NONE Edinburgh, Scotland
10
Excellent location
Pros:

Stayed for 2 nights. Premier Inn is located about 10 mins south of Macclesfield. Staff are excellent. Very friendly and helpful. We had a ground floor double, with a walk in shower. The rooms are spacious and clean. Tea/coffee making equipment is provided. You can get water, biscuits etc from reception in exchange for a donation to GOSH.
There is a phone in reception for taxis but Ubers are also available. Macclesfield is quite a busy place. Plenty shops, and there was a festival on while we were there.
Breakfast is next door in the Rising Sun (A Greenking establishment). You can get to the Premier Inn through the Rising Sun (much quicker than walking all the way round if you are not travelling by car). Breakfast had a reasonable choice, but was a bit lacking in continental options, such as cold meats/cheeses. Gluten free is catered for. Staff are pleasant and friendly, and the do work hard. Nice to get a breakfast cooked to order rather than a buffet.
It was a pleasant stay in a handy location.

2025-08-25 via Tripadvisor