Premier Inn Ashford North

I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incredibly friendly. I really loved the beautiful location and the cozy atmosphere of the hotel. A big thank you to the staff who made my stay so comfortable!

Found the pillows a bit too hard for my liking. Very clean room. 3 beds in family room.. 1 double 2 singles. Plenty of tea and coffee in room. Lovely comfy bed.
Fan in bathroom very loud. Overall good clean comfy roo.

We stayed for 2 nights in a Premier Plus room over a weekend & found it to be lovely & quiet. The room itself was very clean & comfortable & I'm guessing it was one of those recently refurbished. The complimentary water & chocs in the mini fridge were very welcome. The wi-fi was not the fastest.
Coffee was either in the form of a sachet via a kettle or a pod coffee maker. There was also tea available, as you'd expect. Plenty of extra sachets/bags available at the reception.
Plenty of free parking when we visited & the Horse & Jockey pub/restaurant next door catered for our evening meals. They are independent of the Premier Inn & weekend brunch/breakfasts don't start there until 10 am, so if you want an earlier meal, you'll have to look elsewhere - we went to the White Hart in town, which opens at 8 am.
The walk into town takes around 20 mins & is along a busy main road.
Dave at reception checked us in & was very friendly & helpful, as were all the other staff we encountered.
If staying in the area wouldn't hesitate to book in here again.

Nice bed. Clean room. Friendly staffTell us that there was more coffee availabale at the reception, we didn't know until we got back home. Mayby a cowork with some bakery or something for breakfast. We didnt have any food. The pub nearby was to late open for us. 10 O'clock was to late becouse we had an dartstournament at that time.

An excellent stay, nice and quiet, lots of free parking, a comfy bed and some great staff. Kind, helpful and really keen to go the extra mile. Bernie was the best!! We ate at the horse and jockey next door for dinner which was close and good value. Room had a good coffee machine and free chocs!!

Have stayed at quite a few Premier Inns and enjoyed our stay here, however I agree with some previous reviews that the hotel is pretty tired and must be due for a refurbish. The soap dispenser in the bathroom was disgustingly rusty and had not be cleaned. I was going to report this on check out but there was no sign of anyone on reception at the time and no response when the bell was rung! Not good at a time when most people would be checking out. Comfortable enough. It's saving grace were it's lovely staff both in the hotel and the Beefeater next door.

The hotel was lovely, but the service was poor. The receptionist on arrival was extremely unhelpful, dismissive and obnoxious about the problems we had. The service ruined the experience.

The room had a pronounced musty and mouldy smell, which made the stay uncomfortable. Despite informing reception, no alternative room was available, and the only solution offered was a spray bottle of “Daily Odour Eliminator” to mask the odour rather than address the cause.

While a gesture of goodwill was offered in the form of a complimentary breakfast, this was unfortunately not suitable due to dietary restrictions.

Using the odour eliminator only masked the issue temporarily, and by late evening we resorted to leaving the window open and the door ajar to ventilate the room.

By morning, the smell remained noticeable, so we decided to leave two and a half hours earlier than planned, as the room remained unpleasant to stay in.

Fabulous room spotlessly clean, well equipped and quiet. Easy to use air-conditioning and stunning bathroom with fabulous shower. Great nights sleep. Reception staff on check in (Dave I believe) was friendly, welcoming and helpful. Staff member on checkout was also very friendly
Nice pub just next door served a great breakfast good fuel before our journey home.

Breakfast venue dated and not very clean. Found a large black hair among my bacon, couldn't finish it. Was offered another but didn't have the stomach for it

The reception staff on arrival and departure were very professional and friendly. The room was spotless and the cleaning staff were friendly. The room was very well stocked with facilities for hot drinks and bathroom supplies.

Stayed at many Premier Inns and they have all been pretty consistent. This one feels a little tired and in need of some TLC. It's saving grace was it's staff, those that we met, who were very pleasant and welcoming. Afraid the bathroom left a lot to be desired, in particular the soap dispenser which was dirty and very rusty and was the same in my son's room. Would not cost much to replace them. Didn't really want to use it to be honest. Otherwise OK but I have stayed in better..

Friendly service from Bernie on check in, comfortable, quiet stay.
Pub next door serves lovely meals at reasonable prices.

Staff were polite and check in was effortless, however the entire hotel is tired looking and in dire need of modernisation and refurbishment. This seems to be symptomatic of many Premier Inn's these days with a clear lack of investment over a long period of time.

Had three rooms booked out by Travellers who with the assistance of a few girls, made a lot of sexual noises and even more noises constantly moving between the rooms. I ended up leaving at 4.00 am and driving home.
The worst hotel experience I have had, anywhere.

A very quiet location on the outskirts of Ashford with a very easy link from the M20. An ideal location for an overnight stay on your way to the Ferry or Le Shuttle. Be aware that there is no food surrounding the hotel should you arrive after 10pm. The petrol station across the road appears to be 24hrs - so a convenient fill up point if you are going to Europe. Approx 20 minutes by car from the hotel to Eurotunnel.

Friendly staff, large room and comfortable bed (even if we had to search for extra pillows because there was just one each on the bed). Would have given a higher rating but breakfast left us very disappointed. We weren't told anything when we checked in but had a notice in the room saying it was open until 10:30. We were there for a wedding so had a very late night and only got to breakfast at 10:15. We knew it was a little tight timing wise so were just planning on having some pastries or other ready-made items but when we got there we were told it was closed. We weren't even given the option to grab something 'to go'. So basically we paid £22 for nothing, despite arriving during the advertised hours.

We used this particular Premier inn last year on a trip to France and found it to be exceptionally good and reasonably priced. Close to the tunnel made it a relaxed unhurried start to the holiday.

THE best Premier Inn experience ever. Uber clean, plenty of easy parking. And...the icing on the cake is the beautiful breakfast & the beautiful setting of the immaculately clean Woolpack. If Cloe is in the Woolpack, she just makes the whole experience grrrrreat. Happy days...

Staff on reception were excellent, friendly, efficient and very helpful. The room was significantly better than the Travelodge we stayed in the previous night. Bright and airy, plenty of room, my dad had a disabled room which had everything he needed. The noise between floors was also very good, even the cat that frequents the hotel was lovely. Ate at the Beefeater next door for dinner & breakfast which will be reviewed separately. Would highly recommend for a nights stay.