Premier Inn Hemel Hempstead Central

We stayed here for the night after visiting the Harry Potter studios, we chose the Premier inn as you know what you’re getting with the chain, a clean and very comfy bed with a good breakfast! We arrived to the loveliest smell in our room, so lush! Quickly dumped our bags to go get some tea, service here was extremely hap hazard! The pleasant young man bless him didn’t seem to have a clue what he was doing which resulted in our order being forgotten to actually put through! Lovely food when it did arrive though. Our nights sleep was awful, the room was absolutely baking and the air con just did not work. I always love premier inn pillows, but these were awful!! So hard!! We all have very stiff necks today! Breakfast was lovely as per usual from Premier inn.

Good location and easy parking. Everything you need for a night out or shopping for Christmas. Good selection of food and drinks but there are also plenty of options in the area.
Service was high standard and everyone we encountered where nice and helpful

I had a great stay here. Great location, clean and spacious rooms and lovely staff. Great experience and would definitely stay again!

I stayed at this hotel as I had a business trip this month.
Best choice ever. A beautiful hotel I can say.
I had a lovely stay, everything was perfect.
All the staff were professional.
The room was spotless and the breakfast was high-quality.
I will definitely return here. I highly recommend.

I went for a long weekend just to get away from it all. The staff were so friendly and helpful and I was so happy with my room. Such a comfy bed and had best night’s sleep during my stay.
Will be going back!

Had a great experience at this hotel. The room was spotless, the cleaning was very good, and the staff were friendly and helpful. Would definitely stay again!

Another visit in the area and another great spot. I recently stayed in other branches but this so far is the best. I had a room with a nice view and it was spotlessly clean. I didn’t have breakfast as we were leaving early in the morning. The lady on the reception was very accommodating and answered all our questions.
When I return to the area, I will stay at this gem.

Beautiful location, friendly staff, clean and comfortable the rooms. Nice breakfast, overall me and my wife we enjoyed our stay ! We will definitely come back !!

We had a lovely family room for the four of us and it was so clean and just prefect for what we needed.
The staff was great, very helpful.

We had some friends come and visit so we suggested staying here. Really friendly staff and the rooms were as expected but the beds were so comfortable. My uncle said he had the best nights sleep.
I was worried that the room could be noisy as it’s by a busy road but I needn’t have had concerns as the window were excellent at blocking out any noise.
We would definitely use this hotel again.

Amazing team and hotel!

Easy to park in the multi-storey carpark and just a short walk to the hotel. The receptionist was very nice and explained everything I needed to know. Breakfast in the morning was good with great selection, everything was fresh and topped up despite how busy it was.
I will be back for my Christmas shopping as the there are many great shops just down the street.

We stayed there for two night and it was so lovely everyone made us feel so welcomed the staff was amazing the food was really good

Was impressed by this hotel ,right in the middle of the town however still quiet , comfy rooms and a great price , handy for all your requirements , you can have breakfast or theres plenty places to choose right outside the venue ..

Oh my God! This hotel is amazing and I recommend it to everyone!
I have stayed in many different hotels but this one is completely adorable. management ,Staff, room and hospitality is all under one roof.
Thank you guys

Location is good.
Breakfast was rubbish, hardly anything out. A few of each item arrived at all different times.
One of our group had to go up 4 time just make small breakfast. Worse premier inn breakfast we have had.
Upgraded room had bedside light missing, air would only do fan mode.
.
Lager was flat in the bar.

A great hotel for meeting up with friends or family. Parking in the shopping centre next door, access is a very short walk via a walkway bridge to the hotel. I stayed in a Premier Inn plus room which had nice views. There was a coffee pod machine with two small complimentary chocolate bars and two bottles of water in the fridge. Room had modern décor and was in good condition. The bathroom was modern and had quality walk-inn shower. I would recommend this hotel.

This was our 3rd staying at this Premier Inn and honestly speaking, it has to be one of the best ones we have ever stayed in. The staff are extremely hospitable, rooms are clean and superb and also the train station is just a 20 minute walk from the hotel, so it’s just perfect.

Also wanna mention the young brown lad who works on the weekends (not sure what his name was) but he was really friendly along side the manager that was with him and they really made our stay a lot more comfortable. Even though breakfast was busy, the staff did give us a heads up that food is still being cooked just before we were seated.

Really really happy with this place and will definitely be back in the future!

Overall a great stay - the room was very clean and comfortable. The quality of the food at breakfast was good and the manager was very friendly. I would happily stay again.

I've been here a few times before and each time the service is very good, even when they are understaffed and struggling a little bit. There are two women on the evening shift in particular that are always fantastic, Emma and Marie. And Ana in the morning is always amazing. However, this being said there is a new guy that is on the evening shift, and this is where my problem is. I witnessed the guy (his name is Louie? He's got blonde hair.) trying to stick ice down Marie's T-shirt whilst she was serving a customer at the bar. I think this was an attempt at the joke and whilst Marie didn't say anything in front of guests to him I noticed she was uncomfortable, constantly touching her uniform collar. She tried to handle it the best she could, from my opinion she looked tired and overwhelmed so this definitely didn't help her. I understand that recently this location has been understaffed, but for me it seemed that this guy is more of a difficulty than a help to the girls. Other than this the service at the bar was great. As usual the furniture is a little worn down and unfortunately it hasn't been replaced yet. The rooms as usual are up to standard! The little extras in the premier plus rooms are always good.

A very good stay - comfortable room, great workspace/wifi, really lovely staff and service, good breakfast including gluten free options.