Premier Inn Epsom South

Good pit stop.

Good location for Evesham and surrounding areas. Nice clean and comfy hotel with good amenities as beefeater next door for food. Staff very helpful and friendly. Room clean, nice and spacious with tea and coffee facilities. Bed nice and comfy. Good amount of parking.

I had someone sleeping in my room!!!!
Beware, I was told if you have the same room key number in another hotel it could open your door. Worse still, I think someone just needs to show their room key (piece of paper) and get another key. This man in my bed was completely drunk. Absolute disgrace and a breach of safety. Won’t be staying in a premier inn again and will be reporting this to my workplace and to whichever partnering standards committee will listen. Terrible.

Stayed for 3 nights at the end of November. Check in was easy and very friendly. The room was warm and had everything we needed. Good shower and clean bathroom. Easy to use heating. Lovely comfortable bed. Meals were very good and reasonably priced. The staff were welcoming and very helpful. Highly recommend just over 5 minutes walk from the station!

In general very clean with kind staff, at arrival plenty of parking space but filled up quick! Comfortable bed and tasty breakfast. Great value for money

Paid for an early check-in for a family room, check in desks broken and a curt employee asked what we wanted. After checking in the room was extremely smelly and mould on the ceiling. I requested a different room and was told I would have to leave the current room now and wait 4 hours in the reception for another room.

Absolutely minimal service level. Will not stay here again. It’s cheap but not worth the money, pay a little more and stay somewhere clean that does not smell.

Very good location for railway station, shops and bars. Rooms and corridors could do with a face-lift with the room looking very tired.

Very convenient hotel in the middle of New Town. The staff were very helpful and friendly. The rooms are adequate, no frills. Stayed in an accessible room, the bathroom was excellent. Great shower!

First stay at this hotel. Nice friendly check in with plenty of free parking. But tricky to find in the dark as off a service road behind the main services.
Room was clean and tidy and pretty quiet during the night. The attached restaurant was poor but other eateries available on the services.

Fab location for most things … staff at check in and breakfast were all lovely . Will definitely be returning. Train station is just over the road so great of arriving by train.

We always stay at Premier Inn but this time the smell was disgusting. We went up the stairs and the smell of musty like a wet dog hits you along the corridor. We got to room 136 at the end and went into our room and it smelt of sick. Windows left open but the smell was horrendous. I called reception and she advised that the carpets had been sprayed with something and were going to be taken up. I then hear a generator outside which starts every 15 minutes for I think 5 minutes. I can't close the window because of the smell. Such a shame as we love Premier Inn but Evesham we will call to check if sorted before booking again. Staff and bed lovely

Our stay was lovely, the room was nice - top floor with a view of the roof of the next building and a gargoyle type statue.
The food at the breakfast was nice, apart from on our 2nd morning when the meats (bacon and sausage) were room temperature, despite us being a few minutes early before the official breakfast time had started.

Only thing missing from the room was a toilet brush.

There was a peculiar brown liquid stain on the side table (hoping/telling myself it was chocolate milkshake).

Went here a few nights with work and so glad this is where they chose! The staff here made us feel right at home - special shout out for Harvey and Laura who were so good to us they deserve raises

After staying at multiple Premier Inn's, I can safely say this was one of the best. The hotel was clean and comfortable but what truly stood out was Laura and Harvey. From the moment we walked in, we were greeted with the warmest welcome. They were genuinely friendly, helpful, and really made our stay.

Overall a lovely team and a credit to Premier Inn, thank you!

We would really like to thank Fraizer and his team for making us feel so special and welcome
From arrival there was a mix up with the room booking due to main contact centre not direct with them
He sorted straight away and amended our booking, got the room ready and while we waited made a cup of tea.
The staff were all very attentive and could not do enough for myself and my mother.
Thank you so much and will be back.

Lovely and clean, reception staff were lovely. Had a breakfast each morning, and the food was good. The lady doing the breakfast, Julie, so hard working, she was so polite and cheerful made it a pleasure to go for breakfast, an absolute star.

Great location with lovely staff (especially Helen) a very nice breakfast and very comfortable rooms

The only minus is some surfaces in the room were a bit dusty, other than that, all good

Nice and clean room excellent staff, very helpful and friendly staff especially Laura. Great location not too far for your daily shops.

Conveniently located hotel with easy access to attractions in local area. Public areas look like they could do with a bit of a refresh but the room was clean and tidy with a very comfortable bed and a nice powerful shower in the bathroom. Wifi access was very poor. The reception staff were friendly and helpful.

Not as good as it should be, lack of staff when we arrived , one lady who was very friendly , setting up for breakfast / running the check in desk and the bar , this woman could do no more !
Breakfast poor , dirty tables not cleaned up , lack of cooked breakfast essentials , slow replenish. No muffins or croissants , barely any crumpets or pikelets, told it would be 20mins for replenishments but they never turned up . Coffee machine on the blink . Staff again lacking , 2 people running the whole breakfast. Not acceptable for Premier Inn which is usually fabulous