Premier Inn Sittingbourne Kent

Value for money.

Muy buena

We stayed here last night after spending the day in Lapland. Hotel was perfect for a stop over before heading to London today.
Breakfast was great and the staff were attentive. Renata especially was great, attentive with my children, kind and friendly. All you could ask for from the staff.

Came for funeral locally so wanted no fuss efficient hotel. Staff all quietly efficient and friendly. Excellent chef looking after hot buffet which was first class. Excellent lication on sea front.

The room is so clean and the staffs are so friendly, nice and accomodating. The buffet is excellent and Renata assisted us very well

Had a family room for 4 an a toddler nice size room compared to other premier inn stayed 2 nights. Super clean, comfy beds, quite rooms, good value,Lovely staff very accommodating with toddler warming milk ect. especially Renata in the restaurant in the mornings.

Manager, Zeno and his friendly staff members are great. Great place to meet and stay. Enjoyed the location with friends

We used to stay regularly here before Covid as it was centrally located,parking on site which is important & always had a comfortable friendly vibe with great staff including Francisco in the restaurant who’s always been super friendly and accommodating.

We haven’t been for a number of years due to rising costs but stayed recently for the weekend and everything was good as expected.

The rooms are comfortable with a good bed and clean bathroom plus plenty of tv channels to watch.The restaurant is excellent with great staff and the food on offer is very good with plenty of choice.

Room including evening meal and breakfast was just short of £100 a night which definitely isn’t cheap and we certainly shop around for other value accommodation rather than my go to Premier Inn which even though we enjoy staying here cost has to come into the equation.

Nothing was too much trouble for Joy and Soxy. They made us feel welcome and they were informative and helpful. We will definitely return

Second stay here, the first time was comfortable this time the complete opposite! My mattress was worn out with very little spring left in it, i put up with it for the first night but the next morning asked for another mattress, but was told they couldn’t do this as its not something Premier Inns do!! The food was average as to be expected and staff very polite, good level of cleanliness throughout.

I can’t believe Premier Inn a supposedly trusted brand Inn are allowing guests to stay at this hotel. It’s in desperate need of renovation. There was thick black mould on the inside of the window, a wasps nest outside the window, no shower head on the shower, a broken skirting with exposed wires and pillows so flat and worn if you picked them up the folded in half. The staff were doing their best and friendly.

The booking was made for a special event and involved 7 family members in 5 rooms. The staff were excellent. In particular: Manjit on Reception, Renata, Waitress and Balvinder? who was on the Housekeeping team. The food was very good and reasonably priced. The hotel was very clean. However, one of the rooms was booked for my husband, as a room with "disabled" access and facilities. This was the biggest disappointment. Firstly, it was miles away from the disabled parking and involved pushing a wheelchair along several corridors and through narrow, heavy doors. I could not have achieved this on my own, but had to rely on younger family members. A wheelchair user on their own would find this almost impossible. The bed was very low and there was no rail to assist with getting out of bed. The shower was very hard to regulate and a short curtain was wholly inadequate so the bathroom was easily flooded. Hope this is helpful.

Tv in room wouldn't work so given another room.The alternate room bathroom toilet seat fell off.
The restaurant was a joke in the evening,the guy who greeted us at 1900 said they were too busy to serve us and it would be 2100 at the earliest as the chef leaves at 2200,he suggested we find somewhere else,so we did,we went down the road to the Swan pub ,0.5 miles away and had a lovely meal.
Went back to the premier restaurant bar and there were about 6 people in there at 2115,obviously they didn't want the bother of more people coming in for food.
The Guinness draught,and two other pumps out of beer.
Got the impression the place was been run down for closure.
We stayed a year ago and it was like it then.

Our dance group had as usual a very pleasant stay at this hotel . The staff were very friendly and professional Breakfast was great as was the cleanliness of the rooms and bathroom .highly recommend

Hi , i been there for my holidays which i spent very nicely there as everyone was very helpful thankyou priemer inn team xx

Hotel was very nice and clean
Staff are very helpful and listen to your needs
Food was delicious
Will visit again thankyou

Great room and service. Very good staff. The location was good . The breakfast was amazing . The noise level was good . Overall good .

Good location, amazing food and very friendly staff. Renata was very good at the breakfast and very helpful. Had an amazing stay and it was very peaceful and very good comfortable rooms.

We stayed here recently, on a cold and wet Sunday evening and found the whole experience...excellent.
After paying £4 to park outside for 24 hours (using the code given to is when booking). The check in was quick and easy and we were soon heading to our room, with an additional keycard.
The room was lovely and warm wnd clean. The bed as expected, was comfy and the room had everything for a relaxing stay. My friend is disabled and found zero problems getting around.
We ate at the restaurant downstairs twice. Once for evening meal and again for the serve yourself, all you can eat breakfast.
Both offered great choice along with friendly staff. On the evening it was busy, even in November. So booking in advance is recommended. Unfortunately I had to send back my burger, as it was cold. But it was soon replaced and tasted delicious. Excellent customer service skills by the wonderful Kat. She made sure out night out in the restaurant was wonderful and is a credit to the company.
Breakfast too was delicious and offered so much choice. For the money, I'd recommend eating here for both evening and breakfast.

Would we stay again...absolutely! We came away very impressed.

A very friendly and welcoming team I found to be very helpful. Rooms were clean and warm. One of the better premier inns I’ve stayed in throughout my travels nationally. The food (breakfast and evening meal) were very good and the fact that general public come in to eat here was reassuring.