Premier Inn Sittingbourne Kent

Came for funeral locally so wanted no fuss efficient hotel. Staff all quietly efficient and friendly. Excellent chef looking after hot buffet which was first class. Excellent lication on sea front.

Nothing was too much trouble for Joy and Soxy. They made us feel welcome and they were informative and helpful. We will definitely return

We stayed here recently, on a cold and wet Sunday evening and found the whole experience...excellent.
After paying £4 to park outside for 24 hours (using the code given to is when booking). The check in was quick and easy and we were soon heading to our room, with an additional keycard.
The room was lovely and warm wnd clean. The bed as expected, was comfy and the room had everything for a relaxing stay. My friend is disabled and found zero problems getting around.
We ate at the restaurant downstairs twice. Once for evening meal and again for the serve yourself, all you can eat breakfast.
Both offered great choice along with friendly staff. On the evening it was busy, even in November. So booking in advance is recommended. Unfortunately I had to send back my burger, as it was cold. But it was soon replaced and tasted delicious. Excellent customer service skills by the wonderful Kat. She made sure out night out in the restaurant was wonderful and is a credit to the company.
Breakfast too was delicious and offered so much choice. For the money, I'd recommend eating here for both evening and breakfast.

Would we stay again...absolutely! We came away very impressed.

A very friendly and welcoming team I found to be very helpful. Rooms were clean and warm. One of the better premier inns I’ve stayed in throughout my travels nationally. The food (breakfast and evening meal) were very good and the fact that general public come in to eat here was reassuring.

Exelent service
Very friendly staff and very helpful
Thanx to LOUISE for sorting the early check-in
High recommended .

Clean, tidy and comfortable with kind considerate service. Particular thanks and mention to Louise who was amazing. Welcoming, hospitable and a delight.

We had a great first contact with receptionist Soxy who went above and beyond what we normally associate with Premier Inn hotels. We accept the standard very comfortable beds and clean rooms but Soxy helped us out exceptionally with our elderly mother who had just had a major operation. We would highly recommend people stay at this hotel because of this. Staff were all brilliant.

Freezing cold room window open on arrival to room heater not seem to work very well. No phone in room to contact reception tried from my phone no reply wasn’t happy in bed trying to get keep warm and late nite to mess about other room. I only wanted a room that was ok to sleep in. Not a freezer lol.

This hotel was a lovely clean great experience both Julia and Kosia were extremely helpful and attentive. Providing an excellence service

Soxy was amazing on the front desk very helpful funny and very easy to approach she made the check in very quick and easy and helped with the food allowance

Great and convenient stay close to Silverstone ahead of a track day. Soxy on reception was friendly, welcoming and professional. Rooms clean with good amenities.

Amazing service. Fantastic person on reception, great customer service. Told us all about the local eateries and helped us with our room.

Soxy and the team are always friendly and make our stay more enjoyable.
Stay here on a weekly bases and is very consistent

Everything was spot on! The service, the staff (all of them) and the food. 10/10! Well done all! I'd definitely come back again!

Nothing actually terrible about this place but it is definitely getting long in the tooth, tired and in desperate need of refurbishment.
Car park is full of potholes. Bathroom is old fashioned. The paintwork is faded and scratched in many places.
On the plus side the staff are friendly and efficient, room was clean, bed was comfy and we had a good night's sleep. They don't have a restaurant but there is a good pub/restaurant right next door.
In conclusion, not one of their best sites but perfectly adequate for a short stay and the price was reasonable.

Had a great stay at Premier Inn Silverstone
Very nice friendly helpful receptionist
Great location for Silverstone race course
5 minutes from the museum
Breakfast was excellent cooked to perfection and plenty of choice
Room was very clean and the bed was very comfortable
Will stay there again if we are in the area

Good hotel, clean and quiet and plenty of parking. About 40% over priced but a convenient location. Sadly it's miles from anywhere and the pub stops taking food orders at 8:45pm which is very early. After that time they only have crisps or nuts.

The hotel was spotless from front door to room. We had no issues. Plenty of parking that was cheap at £4. I checked in on the app and made our key cards when we arrived which was easy and quick. We can't comment on service as we didn't see a single staff member during our stay. We didn't have any issues with anything, so didn't need to seek any out but they must have been there somewhere. We would stay again.

Lovely enjoyable stay apart from the bed in 403 it was so uncomfortable and squeaky lovely views though lovely breakfast

We stayed here while visiting for a wedding. I was on crutches due to a surgery and the Premier Inn Accessible team were not very helpful at all. When we arrived at the hotel Louise was on reception (I think she was covering from another PI property). She went above and beyond to make sure I had everything I needed to be as comfortable as possible. She made arrangements for taxis and helped with everything we needed. Without her it would have been a very different stay. Thanks Louise!