Premier Inn Manchester Altrincham

Liam and his team were absolute stars. The room was warm and spotlessly clean. Thankyou. I'd thoughoughly recommend this hotel for value, location to the A303 and customer service

Great place, affordable, spotless room and bathroom, comfortable beds, room temperature just right and the noise non existent from outside. So close to Alnwick castle as well.

Our stay was amazing. Rooms clean, modern and comfortable. A nice place to stay over for an amazing price (£64 for 2 people in twin room) good parking, ev chargers, and breakfast options. We had a fab stay and highly recommend

First time staying at this fairly new PI .Plenty parking ,good base for Alnwick Castle ,gardens,Barter books etc walkable distances for fit enough.Room as expected ,nice cosy bar area .Had breakfast £10.99 for eat everything buffet.Good value ,in other cities its more expensive .Staff at breakfast seemed efficient and polite .Would stay again as good value room £45 on a Monday

A very convenient stopping place for us - two minutes off the A303. Satnav took us straight there.
Welcoming staff at reception and in the restaurant. Rooms were clean, comfortable and adequately furnished.
our only negative observation was that the restaurant could do with an upgrade, and all of the tables were sticky to touch - the staff said they had tried everything... A shame - we would still return...

Stayed one night 4th November. On arrival I was greeted by a very helpful girl check in was easy. Down for dinner to be greeted by the same girl. The girl showed me to my table took my order. Another young girl brought my drink, then brought my meal. There was only the two girls working reception, the bar, taking orders and serving, they were the hardest working young girls I have seen in along time, very polite with a smile, you are a credit to the hotel

Friendly staff on arrival, we were 30 mins early for check in and as we didn’t want to pay extra for an early check in (our room was ready) we parked and walked into Alnwick. Room were as expected. We ate in the restaurant a couple of times, the food was nice and plenty of choice (we did the meal deal) but there was just a slight undercurrent of staffing issues / understaffed and service very slow. Hopefully this will improve, it’s the second time of staying here and we would return.

A wonderful stay for me and my family. We were visiting Alnwick Garden and Lilidorei. It was so close. The hotel was cosy, my boys loved the purple strip light about the bed, the staff were friendly, and the shower was super hot and powerful. I found the price really reasonable and kids eating free was an added bonus for breakfast. All in all a perfect stay.

What can I say, from start to finish we had an amazing time and felt wanted and important. The staff were lovely and communicated everything we could ask for. I got the feeling that the team were more like a family than work colleagues and Liam who I think was the manager seemed to be everywhere and so friendly. We had a lovely breakfast which set us up for the day and my daughter was made to feel like a princess which is what she will now expect from us!!!! Great team and great service, well done!

Booked a Premier Plus room and we were satisfied with the room. Larger bed, fridge with water, coffee machine with pods and walk in shower in the bathroom. Room was clean and comfortable. There is an in house bar and small restaurant. It can get busy so better to book a table in the evening. The food was simple but well cooked and presented. Breakfast was self service and again well cooked with a range of cereals, pastries, fruit and yogurts. Again the staff were pleasant and helpful. We will book again on our next visit to the area.

Easy access, convenient to the town and the rest of Northumberland, superb car parking. Hotel is well maintained, staff very friendly and efficient, room clean and comfortable - air conditioned throughout. Restaurant good with a decent menu, especially for breakfast. Lots of well thought out details showing this is run by an experienced operating company. Well recommended.

Was given upgraded premier plus room and it was fabulous. The food was first class but what made it perfect was the very friendly welcoming staff. Plenty of parking available. We use this when using Newcastle Airport as it's always good, will be back, thank you

Stayed for two nights here whilst visiting Alnwick and Bamburgh Castles and Holy island. Great location for all those if you have a car.

I would say the room was clean but unfortunately I found someone’s old socks on the shelf of the side table!
I took them down to reception and he did apologise.

As others have said the staff are very young, some are really switched on and efficient some are not. Second night they took our order for food and it was quite sometime before she came to say they were out of my dish, so was almost an hour until we got dinner. My cocktail had been made wrongly too, should have had a prosecco shot but it didn’t.

Just some more training needed I think, the staff are really friendly and I don’t know her name but the girl with the long ginger hair was fantastic.

We possibly would return here because it is convenient and cheap, but I don’t want to find dirty socks next time!

Excellent location, just off the A1. Ideal for Alnwick Castle,Bamburgh Castle, Cragside and Lindesfarne to name a few

Room ok but restaurant leaves a lot to be desired. Waited 10 minutes at breakfast time , no staff appeared to seat us, so left for somewhere that would serve us.

Wonderful location for exploring Northumberland.
Close to numerous worthwhile tourist attractions, I.e Holy Island, Bambour, Seahouses etc.
Room 1st class and staff very friendly and helpful

I'm sure I've stayed here before but this time it was more memorable. In particular Emily in the restaurant was extremely welcoming & attentive. I'm sure I will stay again soon & look forward to my next visit.

Really bad management. Shouted at by a cleaner saying they will call the police if I don’t leave the room. Despite being placed here by police for domestic abuse. Expensive for what it’s worth.

Great rooms, parking and staff.
Evening meal was very poor. Many menu items unavailable. The curry was like a watery soup and was sent back. The pizza was a very poor frozen pizza. Breakfast wasn’t up to usual premier standards - poor choice of continental and very average hot food presentation

The hotel is relatively new and it shows. The staff were very friendly but overworked. The receptionist seems to be expected to run the bar and serve food. Either management or Whitbread need to rethink this. The fire alarm was playing up when we arrived which the receptionist was having to deal with amongst everything else expected of them. The room was clean, comfortable, just what you expect from Premier Inn.