Premier Inn Lichfield North East - A38

Very good

Clean hotel in a quite area close to a village. The reception staff were nice and the hotel was perfect for the one night I needed.

What a great hotel just off the A38, NE of Lichfield.
Yes, the rooms look a little tired, but they were clean, quiet and comfortable.
The young woman who we dealt with was excellent. Thinking her name is Chloe, she called me today to tell me my lost keys had been found and she was going to send them.
A great place for a visit to the NMA, overnight there and get to see more.

This is obviously not a five star hotel, but it suited our needs very well. Good sized room.. Clean and tidy. Well equipped. Very friendly and helpful at reception. Easy booking in. 12.00 check out time great.

As guests we were given 20% discount at the Fradley Arms next door for breakfast, which was great, but saw nothing during booking process or at reception to indicate that would be the case. Did not realise in advance that the Fradley Arms only does breakfast Friday, Saturday and Sunday - luckily we were there on a Saturday. Good to see porridge and cereal being offered at the hotel reception; not sure that was advertised in advance.

Ours was just a one night stay, so we could attend a wedding reception at Alrewas Hayes. The hotel is only about 2 miles away and so is very convenient and other wedding quests stayed too. Found the AA route planner not too helpful for getting to/from Alrewas Hayes (AH). Going to AH from the hotel was straight forward, but coming back it said you have to go on the A38, which is NOT the case. You can come back just doing the reverse of going, which is shorter and avoids major roads (which was an issue for us because my wife did not want to drive on the A38 at night).

This is an excellent location for a festival we attend at Catton Park and we have stayed here several times. It was great to see that the restaurant next door is back open and we enjoyed an excellent evening meal there. That restaurant (The Fradley Arms), whilst not part of the premier inn, also offers breakfast on Fri-Sun and whilst we did not eat breakfast it is great to know that facility is available again.

The rooms are always very comfortable and it is appreciated that 2 fans were provided as there is no air conditioning. We stay here due to the location so facilities are not high on our list: I can see that it is not as updated as other hotels but that doesn’t matter for us.

What is absolutely excellent, however, is the warm welcome and customer service from the staff, at any time of the day or night! This has been true every time we have stayed here and is absolutely consistent with every person you speak to at the hotel. The night manager was especially helpful following an overnight incident this stay and I hope I shall be able to nominate him for recognition within the community itself.

Thank you for another fabulous stay!

Lovely place to stay after a long day of head banging at Bloodstock, staff are always cheerful even at night when you roll in looking like a member of KISS has been sifting through a bin. Definitely recommend.

Relatively small Premier Inn. Rooms are clean but very dated, you even get given a key for your room instead of a card which is a rarity these days. Staff were nice and welcoming. The hotel Seems to be stuck in the late 90s early 2000s. Bathroom was small and in need a revamp plus the TV in the room was tiny compared to 2025 standards. Not enough plug sockets, non near the headrest of the bed or that side of the room. No restaurant attached so you can't get the usual cooked breakfast, but they offer cereal and porridge etc at the reception. The pub next door (The Fradley Arms Bar and Grill) serves an Indian menu and apparently do offer a breakfast in the mornings but this isn't associated with the Premier Inn.

Small hotel with very friendly and helpful staff.
Room was immaculately clean and best of all the windows actually opened which was great as it was a very hot evening.
Reception staff were very helpful providing bottles of water and fresh milk for a cup of tea.
There is no breakfast option as such at this hotel, which we were aware of before booking but for a small donation to GOSH you could get cereal, milk and orange juice as well as a small selection of pastries/ muffins. We didn't need to avail of this but would have been happy to if needed.
Very good value for money as for a Thursday night it was £91! I stayed in another premier inn 2 nights later in Dublin which cost me £277 for one night and it was no way as clean or as welcoming.
Would definitely return to Lichfield PI if in area.

Over many years Premier Inns (PI's) have been our favourite hotel chain. Their beds & bedding are famed for high quality and a great nights sleep. I had read numerous (comparatively recent) reviews and had formed the view that though this hotel suited my need for closeness to the NMA (under 3 miles away) it might not be up to PI's normal high standards.

I expected it to be a bit 'tired /run down' and was delighted to find it was peaceful and welcoming, clean, cared for, super helpful receptionist, great (Asian) restaurant adjoining, excellent parking to 3 sides of hotel. Negligible overnight road noise from the A38. Double glazed windows, which could be safely opened for fresh air was a lovely bonus - tho' a freestanding electric fan was provided too. The TV was small but perfectly adequate. The shower was excellent.

I brought my own breakfast - as the Fayre & Square (Whitbread franchise) closed some years back. The adjoining Fradley Arms has a great menu, an attractive outdoor eating area to the front and will soon be opening earlier to provide breakfasts. The PI Reception counter offered a good selection of light breakfast items (porridge pots, etc) - complementary, but guests could donate to the charity box.

In summary, I can highly recommend this hotel and will happily choose to stay here again.

Lovely place, the staff were very friendly and helpful. Great pub next door again very friendly. Would definitely recommend staying here.

Usual high Premier Inn standard always expected. when booking you know what to expect. Just a overnight stay none the less a comfortable stay. The survey says I have to use 200 characters, I've run out of things to say..........................................

Myself and friends stayed here for the duration of the festival as camping isn't our thing! The staff were super friendly and very helpful. The bed was really comfortable.
I didn't have any noise complaints although I was wearing earplugs to block out my friend's snoring!

Such a lovely Premier Inn which is the closest and easiest to get to from the Bearded Theory music festival. The staff are brilliant and so helpful and the hotel has a real family feel about it because everyone is so lovely. The rooms are typical of a Premier Inn, they never let you down and the beds are so comfortable. Really recommend.

The hotel itself needs a little updating, but that is more than made up for by the amazing team and level of customer service received. We had a house fire and had to stay temporarily and everyone was so amazing with us and they all went above and beyond, I cannot give you a specific name because every single staff member was wonderful and all gave the highest level of customer service I have experienced in a long time. Despite the circumstances we were in, the staff made things a million times easier for us and I will never be able to thank them enough.

Just arrived. Such a great location. Checked in. Staff friendly and helpful.
Lots of selection of hot drinks.
Room perfect. 2 teenages and 1 adult. Room is spacious.
Then next to tea making things a little box of chocolates.
Stay in Premier inns alot as always know what to expect, but this one is better than others we have stayed in.
Nice little touches.

Very disappointed with our two night stay. No breakfast facilities available on site despite details on web site indicating there were. The only thing we were offered was a choice of two boxes of cereal or instant porridge and we were told there was nothing else available as the hotel has been very busy and there had been no top up of supplies. We were given printed lists of local places to eat which did help a bit.
The rooms were clean but very dated with not enough power points for electronic device chargers. The staff were very friendly and helpful and quite apologetic about the lack of facilities that we normally expect from a Premier Inn.

Although basically a 'posh motel' it served my purposes perfectly and lived up to the usual standards that I expect from a Premier Inn. Welcoming, good value and convenient for Lichfield. Although they didn't have the "Premier Inn Breakfast' there was a provision of a lighter option. The notion of donating to charity by way of 'payment' is a nice touch. The Fradley Arms next door was very convenient and welcoming too.

A very comfortable hotel as expected from a premiere inn. We were on a ground floor road facing room and experienced no noise from the road. Walls are a little on the thin side so can hear occupants on either side, but not a great issue. Staff were incredibly friendly and helpful, had a list of recommended breakfast establishments close by as the restaurant next door had not opened as advertised. Plenty of free parking available.

Chloe was amazing on check in, and the room was one of cleanest we’ve stayed in ( cleaned by Jean ) the whole hotel smells lovely, plus some complimentary shortbreads in the room :)
Windows open too which is always a bonus as other hotels don’t.

A very nice stay. We stayed for one night in a family room on a Saturday whilst visiting family in the area. The boys were left lovely little goodie bags by the reception and house keeping staff which they were delighted with. Our son was on medication which needed to be kept refrigerated and the reception staff were only too happy to help with this.

A lovely clean room with ample amenities and a reminder we could restock with tea / coffee at any time.

Thank you for a lovely stay!