Premier Inn Glasgow - Motherwell

Im staying in Motherwell very often, usually in room 5. its my favourite. Rooms are always spotless, the team are all the time smiling, friendly, talkative. Hotel is maybe a bit of tired but The Team are so lovely

the best stay. room was clean, bed amazing, reception team could not be better, Ewelina was so nice, easy to add meal deal and book the table in Beefeater

This hotel had all the facilities we have come to expect from a Premier Inn especially the comfortable beds, however, what set this stay apart from others was the staff on the front desk. Abbie and Janice were absolutely amazing in the level of detail they gave us on the local area and assistance with our onward journey, nothing was too much trouble, they went above and beyond. My wife was ill one night and Abbie again came to the rescue with an extra duvet to keep her warm. We wouldn’t hesitate to stop at this hotel again

The rooms are clean and comfortable as always, and the location is great for us when visiting family in the area. However the hotel is well used and a little tired now, the rooms are in need of an upgrade.

Equipe atenciosa, quarto e café da manhã excelentes!

Normally great value and clean, this time seem to have the not good room.
used towel on back of bathroom door, tv not working heater gave of a lot of noise in the night,

Location spot on, close to Glasgow. Hotel itself is standard, receptionist are all very welcoming and lovely. House keepers lovely too. Rooms are just basic, has all you need, tv, kettle, coffee, tea etc. clean room, could do with upgrade as hotel itself inside and outside looks worn and tired esp carpets throughout. Beds were comfortable, Bathroom clean, shower nice, plenty of towels. Food in the beefeater we only had breakfast. Was OK, hot food made to order and also continental there to choose from yourself. Would def stay again as it was just a base for us to sleep for 3 nights as a family of 2 adults and 2 children.

The hotel was good value and the location was good for us as we were visiting family for a celebration. The room was a bit tired and dated looking but the bed was comfortable and the room was clean. Breakfast was good value and the produce was fresh and the staff were helpful and friendly.

Really nice and clean would recommend to any one haley gave me the time and spoke to me and made me feel welcome haley was really helpful in every way keep up the good work

i would just love to say met a lovely lady janice was a nice person was so helpful and great to my kids thank so much kids also enjoyed it what a lady thanks again

We have been staying here a while for work and always receive a warm welcome from Haley when we arrive back to the hotel late!

Great hotel with good location and friendly staff who are always on hand to help. We like this hotel very much always enjoy our stay each time.

We needed lodging for one night. The room was clean and comfortable. LOVED the bath tub! So many hotels have gone to shower only; I dislike that choice. Adjacent restaurant, Beefeater, was friendly, kind, & tasty. Parking lot & walkway were needing some attention. They were dirty and not smoothy paved.

Stayed here 6 September. Receptionist was very friendly no problems checking in. Got to my family room looked clean and tidy. Later during the evening just before getting into bed noticed stains on the bed covers which I was disgusted by. My child used the toilet and realised the toilet wasn't flushing. After several attempts the toilet flushed. As it was a little cold we decided to put the heating on and it didn't work . So again disappointed. The following morning when I awoke I felt itchy on my thigh when I looked i had 4 bites. As you can imagine I was fuming. I reported everything to the reception who offered me another room. I refused to take it but changed to another hotel. During the night there was a lot noise of shouting and banging on a door. After reporting my complaint to Whitbread asking for a full refund they partially refund me a sum of £45 after paying £95. I will be appealing to this decision. Very disappointed in the way I've been treated . This is not what I expected from Premier Inn 😡

Easy check in/out, great room for price as rather large (paid £64 for one night), room/bathroom was extremely clean, bed very comfortable looking at buying a mattress for my own bed due to sleeping that well in it

Check in was friendly and ruairi was excellent he was so helpful. Room was clean and comfy. Honestly couldn’t fault the hotel or staff

Came here after late flight from Edinburgh airport,staff checked us in, very polite and the breakfast was beautiful #zak

Good clean rooms.
Very friendly staff both in the hotel and restaurant. Rooms are more than adequate.
Foods very good with no long waiting time

Great value for money, staff very nice & friendly. Bed was extremely comfortable. Good location. Room was spotless. Will definitely return

Robert on reception was accommodating when I arrived around 11pm to no restaurant being open… that was a long day/drive… all staff friendly and helpful. The only negative was I couldn’t pump the shower gel as the metal case was in a weird spot… great breaky.