Premier Inn Walsall Town Centre

Have stayed there several times. Excellent location, superb beds and staff. Highly recommended it!

Just off a main road the hotel is near the railway station and bus stops. It's just a very short walk to the small historic town. Double glazing ensures the rooms and public areas are quiet. This Premier Inn has a very large car park with ample ample parking available. The hotel offers the full range of rooms promoted by Premier and our room was very clean and comfortable. A popular Beefeater Restaurant adjoins the hotel and provides a good breakfast, specific lunchtime menu and full 'all round' family evening dining menu. Alternatively the town offers a selection of cafes, pubs and restaurants. We use this hotel to visit family and friends as it's easier to invite them to join us for breakfast, lunch or dinner there than for us to try and visit them individually. It works very well. Very satisfied with Premier and Beefeater.

Premier Inn hotels are always excellent value for money, rooms always very comfortable, amenities good, friendly staff, great service

Always a warm welcome at the Premier Inn from Allison on Reception...who helped us with a booking for another family member which we needed to clarify, and from Vulcan in the Beefeater Restaurant

I went to book a room for my guest at 3:00 AM as I couldn’t book online. The staff member on duty first quoted me an exorbitant price. I agreed to pay as my guest desperately needed to sleep after a long journey. He proceeded to ask unnecessary questions, including demanding both of our IDs.
I explained that I was not the guest staying and that my guest would be the one paying. When I questioned why he needed my ID since I was not staying, he refused the booking, stating that I was being difficult. He was very rude throughout the entire interaction. I will never be booking with premier inn

We stayed in premier inn ware in October as a couple but completely forgot to post this review like we promised. The hotel is amazing and well taken care of. The cleanliness is impeccable and worth the value that we paid for 2 nights. In reception, Joana helped a lot with what we should visit and even sat to find new places nearby with us. What a gem!! Will definitely be back again.

Allison at the front desk was great throughout our stay. She was friendly, helpful, and made everything run smoothly. Me and my girlfriend had a really good time, and her help made the visit even better.

Excellent stay and great help and customer service , specifically Allison, she made us feel welcome and was very helpful with directing us and giving us information we needed. Thank you!

The hotel itself is pretty good but I wouldn't recommend eating at the Beefeater across the way for evening meal. Expensive and poor quality.

Breakfast time felt chaotic.

We always come to the premiere inn as it’s lovely and a special mention to Alison on the check in desk she was so lovely and helpful and was hand to go that extra mile X

Lovely hotel , clean rooms and amazing location. ioana , hotel manager is a great asset on premier inn , from first interaction she had the smile on the face and even when she had few people waiting still she kept a positive attitude and this made our waiting easier. Great experience i may say

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I recently stayed at this Premier Inn and had an excellent experience! Ioana, the manager, was incredibly friendly and professional — she really made me feel welcome. The room I stayed in was amazing — clean, comfortable, and well-maintained. I couldn’t have asked for a better stay. Highly recommend this hotel!

The usual reliable standard, but no elevator would pose a problem for those with disabilities.
I should mention the young lady serving breakfast last weekend in the Beefeater opposite. Sorry, forgot her name, but a great start to the day, seeing such a cheerful and attractive person.

Beds were comfy. Plenty of parking. Hotel very quiet. Food next door was great.
Bedroom was dirty and leftover stuff from previous people.

Christian legend we went into a room and the toilet was blocked. He quickly found us another room and also gave us free breakfast due to the inclusive.

Staff and cleanliness were sufficient. The location of this hotel within Walsall is excellent.

Check-in was very poor, we arrived before scheduled check-in but didn't need access to the room, just to check-in. We were told we could not do so and had to check-in at 12.40pm on returning from our guided walk and pub visit.
The hotel does not offer proper toilet rolls, just miniscule squares of toilet paper, I have never come across such a ridiculous system at any hotel I have stayed at.
There should have been a cup in the bathroom but none was offered and the bath was too high for my friend who struggled to access it and almost slipped over on a couple of occasions.
The one plus was the breakfast which was excellent value for money, sadly the same could not be said for the rest of the package.
It cost £70 per night but did not deliver anywhere close to that value.

5 star service by Jasmin. Highly recommend staying here, staff very friendly and helpful. If you ever need to stay this is the place.

A really nice quiet hotel. Unforgettable heating was either all or nothing. Carpark outside is private on Android and has had bad reviews. The local council carpark around the corner was cheaper. Staff incredibly helpful and polite.

Brilliant hotel I was surprised as it somehow different to others I've stayed in , reception team pure brilliant , evening meal at the Beefeater was adequate but service was only average, breakfast in the morning totally different servers where all over us couldn't do enough for everyone in the Restaurant ✓