Premier Inn Manchester - Heaton Park

Lovely area with the quay view. Pretty good walking distance for tram and small shops. Really clean and comfy and great staff.

Very clean and comfortable room. Very friendly and welcoming. Was the perfect room to come back too after the event I went too that night

Clean and comfortable, with the facilities you'd expect from a budget chain. They promise a good nights sleep and things like a good mattress and adequate sound insulation are key to this.

Pleasing decor and I liked that the TV wasn't mounted flush on the dividing wall (it's got an extra insulating board behind it) so less of an issue with noise from other rooms.

Heating can be adjusted to suit though the thermostat reset overnight so I found it too warm when i woke up.

Free WiFi is a nice perk.

Convenient location and easy to find if you don't mind the inevitable traffic jams on Mottram Moor or the roundabout at the end of the M67. Its underneath one of the flight paths into Manchester airport but noise from planes, and the traffic, not a problem unless you have the window open. (For me, the ability to open the window is a definite plus point.)

Couldn't use the restaurant as it was closed. I understand this was temporary, but it would have been nice to be told before booking. (I know they are different companies but its the same group). The only other option within walking distance was a Macdonalds! If you know the area there are several other options within a few miles. However I would have preferred not to have to drive for a meal.

We had a great stay. The staff were friendly, the rooms were clean, and the breakfast was great. It was a perfect location for the event we were attending at Heaton Park. I think the people in the next room were smoking as we could smell it on and off throughout our stay, which was a little off-putting , but aside from that we were very satisfied.

Premier Inn Heaton Park - very near every where we needed to be in Manchester - STaff are friendly and welcoming and ever so helpful. Room was very clean , warm with an excellent bathroom. Reasonable value - spotless - peaceful- service as exceptional with most of the amenities we needed. We came down for a very special occasion and this hotel aadded a special touch to the whole stay. Would stay here again.

Elena was so welcoming.
Later in the evening I realised I had broken my charging cable and was unable to charge my work phone. (This was not ideal). I went down to reception to see if they had a cable I could buy?
Elena went above and beyond and found me a cable I could borrow. Great service!
I travel for work and stay in lots of premier inns, but this has to be the best service experience I have had so far.

A long weekend visiting rellies in Manchester. A decent breakfast and comfy bed made our stay very pleasant. The Premier Inn itself looks a bit tired now. However, the reception staff were prompt, friendly and welcoming

Mary was fantastic, a warm friendly welcome. Also great advice on the meal deal! Nothing was too much trouble. Thank you for looking after me so well.

Lovely stay. Quiet and relaxing location. Standard room that was clean and satisfactory. The bed was so comfortable. Special call out to reception staff who were very friendly and helpful, especially Katarina. Thanks for a nice stay

Stayed a few nights in this hotel. Free parking, clean and spacious rooms. Friendly staff. Loved the convenience of having tesco across the road. Only downside was the vegetarian options for hot breakfast is poor.

Spent one night at this hotel. A really friendly receptionist who made us feel very welcome. The room, although not the biggest was clean and tidy. Bed as always, very comfortable. The shower was the best I've ever had in a hotel ( I like a good shower )

We arrived here really upset after being scammed on our,non-existent,booked accomodation.Luckily this Premier Inn was nearby.The receptionist was so helpful and kind.Sorry we didn't get her name but she was amazing and booked us in to the last available room at 6.30pm Friday 24th October and really calmed us down and relaxed us.
Everything else was fine and up to the dependable Premier Inn standards.Please pass on our thanks.

Great location, discount for parking available, the rooms were clean and tidy the staff are friendly and helpful ,however the hotel could do with a refresh it’s looking tired some of the ceiling tiles in corridor were loose and cracked and looks like there may have been a leak at some point. Unfortunately the noise from the room above disrupted our sleep very heavy walking on and off all night. Didn’t feel safe either the room doors the lock didn’t feel secure even if it was locked The breakfast was lovely and located in the beefeater next door. We would stay again however we feel that the rooms need modernising and re decorated.

Hotel was good, nice welcome, room was clean and we had everything we needed, but the noise all night long from the 24hr McDonalds, horns blaring from the large junction the hotel is situated on and the pub was terrible, it kept us awake both nights. There were also people chatting outside the pub in the early hours and people smoking, chatting and laughing right under our window at all hours. If you want to stay here ask for a room at the back of the hotel if you are a light sleeper.

Pleasant hotel with comfy bedroom and reasonable bathroom with excellent shower facilities and near to Old Trafford to watch the soccer!

The staff are nice and welcoming. The room was a decent size and the bathroom was really good. The bed wasn't the best but was good enough. The worst part was the heating; it wouldn't come on when you needed it to and is too tiny to keep the room warm. Maintenance guys work during the night so if you struggle to sleep and you'll hear them around keeping you awake.

A sunday night stay for work. I was checked in by Joanna who was amazing and so professional with a smile. A warm genuine smile counts for a lot.
The rooms, premier inn rooms but spotless, warm and quiet. Plenty of parking. Was a nice quiet stay.

Stayed here as didn’t want to travel back home after watching man united game at old Trafford Check in was good, room was clean. Great service. But please beware parking your cars here, I woke up to a smashed window on my car attempted to pinch my car but failed and took my husbands wallet. Asked for camera footage from both premier and beefeater also esso garage where a bank card was used. Wish id bit the bullet and drove home afterwards and saved my self one hell of a bill and a long cold 4 and half hour drive home!!!

Very quiet. V helpful receptionist Mary.
Room clean. TV quiet. Water hot.
Restaurant ok but Premier Inn restaurants are better. Weekend service a bit slow compared with weekdays.
Convenient for tram stop (Bowler)

Reasonable stay. Check-in was easy.
Have to pay for parking at £10 per day (with a premier inn discount) - wasn’t aware of this at the time of booking.
Room was a bit tired and in need of a freshen up, but it was comfortable.

Major issue we had was another guest was able to gain access to our room while we were in bed during our last evening. The guest apologised and was a genuine mistake, however the way the lady at the desk dealt with it wasn’t the best. She said she couldn’t understand how it could possibly happen as there is only one key card allocated to our room. I explained that I understood that, yet someone was still able to gain access. She just said she would look in to it but I was offered no apology.