Premier Inn Bedford Town Centre

Hotels
Premier Inn
7.8 (63 reviews)
Riverside North,Waterfront,Bedford,Bedfordshire , Bedford , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Cons:
Unpleasant Odors
Understaffing Issues

Categories

Cleanliness
7.01
Some reviews mentioned cleanliness positively, but there were concerns about odors in rooms.
Service
7.98
Overall positive sentiment, with some concerns about understaffing affecting service.
Location
8.52
Multiple reviews praised the convenient and lovely location of the hotel.
Room Quality
7.47
Generally good with some guests finding the beds uncomfortable.
Amenities
8
Positive mentions of breakfast and other amenities, even with some room for improvement.
Value for Money
7.46
Value perceived to be fair based on room quality and amenities, with some negative experiences impacting perception.
Food and Beverage
8.51
Breakfast received high praise for quality and selection.
Overall Experience
7.48
Mixed feelings with both positive aspects and significant negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Discover the charm of our Premier Inn Bedford Town Centre (Riverside) hotel, the perfect blend of comfort and convenience along the serene riverside of Bedford.

Prime Location
Nestled close to the vibrant town center and just off the M1, our hotel offers easy access to Bedford's historic sites, lush parks, and exciting activities like Mowsbury Golf Course and Bedford Castle.

Dining Pleasures
Unwind after a day of exploration at our Thyme restaurant, where a delectable dinner awaits you, perfect for reviving those taste buds.

Relaxation Awaits
Indulge in a restful night in our luxurious kingsize Hypnos beds, designed to cradle you into a refreshing slumber for a fantastic start to your next day's adventures.

Don't miss out on a truly memorable stay—book your escape today!

Important information:

There is no onsite parking available at this hotel. The nearest car park is River Street Multi Storey Car Park (MK40 1PX). Discount is available for hotel guests at Reception. Discount is in place from Tuesday to Saturday only.

Parking charges from Monday - Friday between 6am and 8pm: Up to 1 hour - £1.60, up to 2 hours -£2.40, up to 3 hours - £4.40, up to 4 hours - £5.50, over 4 hours - £8.80. Additional overnight charges apply 8pm to 3am - £1.10, 3am to 6am - £4.40.

Parking for Saturday between 6am and 8pm: Up to 2 hours - free, up to 3 hours - £1.50, up to 4 hours - £2.20, up to 5 hours - £5, over 6 hours - £8. Additional overnight charges apply 8pm to 12am - £1.

Parking is free on Sundays.
Leave the A6 onto St Paul's Square and folllow the road into Horne Lane. The entrance to the hotel will be on your left.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 63 reviews
Cleanliness: 7.01
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.48
N
nicolaeS2601LH Solo travel
10
Jo and Liz brilliant - Nicola
Pros:

Have stayed here and Liz and Jo have been fantastic hosts never anything too much trouble. Clean room and bathroom. Also met a friend staying here Michael who thinks the same.

Will stay again thanks ladies x

2025-12-01 via Tripadvisor
F
F1722QWjayh NONE
10
A great stay, as promised.
Pros:

I stayed with my partner and as always, had a lovely time. The rooms are good value for money and you can expect a great night's sleep, with a good breakfast waiting for you across the road.

The only letdown is the service upon arrival as we had to wait a good bit to see someone in the lobby and they were hard to understand.

Other than that, I would highly recommend.

2025-12-01 via Tripadvisor
1
111PATRICI Solo travel London, England
10
Will definitely return to Premier inn Alfred Street
Pros:

Fantastic stay in Belfast
Really helpful staff
Bonita on reception could not do enough to make my staff perfect.
Breakfast was really good and plenty of everything.

2025-11-30 via Tripadvisor
X
X1719XPtracyr Friends getaway
10
Great location
Pros:

Great location Nice room with a view of the cranes room 606 Friendly staff Leona & Leanne who were quick to make up the additional bed that housekeeping had missed on our booking.
Lovely breakfast plenty of availability of items nice cosy restaurant.

2025-11-29 via Tripadvisor
P
phileasfoggtmc Business Nottingham, Nottinghamshire, England
8
Decent hotel in a good location
Pros:

Decent usual standard from Premier Inn. Centrally located and quite modern. A very warm welcome from the ladies on reception. Rooms were great to a high standard

2025-11-29 via Tripadvisor
C
Cruiser55679385254 Family
10
Great stay
Pros:

Great hotel in a fantastic location, we were visiting for the Christmas market and was so handy. Family room was perfect, great breakfast and great value overall. Bettina on reception was really nice and helpful, will definitely be back.

2025-11-28 via Tripadvisor
B
bobbylB347OH Family
10
Family time
Pros:

Stayed at the Premier Inn Bedford Town Centre Riverside with my wife and kids and we were really impressed. The room was clean and comfy, the beds were great, and the staff were genuinely friendly. The riverside location was lovely for a quick walk, and the kids absolutely loved the breakfast!

Would definitely stay again

2025-11-27 via Tripadvisor
1
133114 Couples
6
Eat breakfast elsewhere.
Pros:

Do not have breakfast. For 3 days the fried eggs must come out of shells with broken yolks covered in grease/water mix and made of rubber. Day 3 asked for freshly cooked eggs which were at least edible. Day 2 no hash browns or beans had to ask and wait 10 minutes then when they came out she removed a half full tray of Sausages! Day 2 just had delivery the brown bread was under heat lamp in kitchen as it was frozen! No muffins and a few bedraggled pain ochocolat.coffee machine had to be looked at by someone as it constantly said call operator. No good if you are having to be somewhere early.
Rest of stay up to normal standard and not had this problem before, and hope never again. Got another one booked in new year.

2025-11-27 via Tripadvisor
8
839shanig Family
10
Best stay, great staff service
Pros:

What an amazing stay at the hotel, great staff and service. Leonna and Leanne treated us exceptionally well. Thanks so much for looking after us :)

2025-11-26 via Tripadvisor
L
lauramP5594BR Couples Clacton-on-Sea, Essex, England
10
Great Location
Pros:

We had a lovely sty at he Bedford town Centre hotel. The staff were really friendly and helped me with booking a taxi. The location is really convenient for Bedford and the breakfast was hot with the option o fresh eggs on request. Only downside is the parking cost.

2025-11-26 via Tripadvisor
I
iandT857GZ Couples
10
Great staff food good
Pros:

Great welcome from moment we walked through the door staff very welcoming. Room very clean and warm. Food great Leona and Leanne helpful and friendly.
Second stay but will be back location so handy .

2025-11-26 via Tripadvisor
1
114nicholal Solo travel
10
Blinding breakfast
Pros:

Included the breakfast during this stay and I wasn’t disappointed! Beautifully cooked full English breakfast with everything you would expect. You could help yourself. Lovely lady called Gemma was on hand to see if I would like a fresh fried egg. Was helped by a lovely lady called Mandy who helped me source some brown bread for my toast. Lots of cold drinks available as well as your usual hot drinks. A lovely young girl called elise helped me to my table as I was trying to juggle a very big plate of food plus drinks. Very clean and a lovely friendly atmosphere. 10/10

2025-11-25 via Tripadvisor
G
graemes656 Solo travel Eyeworth, Bedfordshire, England
6
Lovely location let down on quality of the bed
Pros:

Lovely location and the room was very nice with a view , only thing that let this place down is I found the bed not very comfortable, this could just be to individual preference, I can’t comment on the food as I did not have breakfast or a meal

2025-11-25 via Tripadvisor
5
591frankiem NONE
4
Disappointing stay
Pros:

Disappointed with poor cleanliness of public areas. Lack of staff resulted in long waits to check in and for bar service

2025-11-25 via Tripadvisor
R
roemanib Business
10
M
Pros:

I traveled here on a business trip. One of the members of the team members called Dawn was very helpful and accommodating and made my experience great.

2025-11-25 via Tripadvisor
1
1staves NONE Leeds, West Yorkshire, England
6
Service deteriorating due to understaffing
Pros:

As ever the room is good .However despite best effotrts of staff service is poor due to understaffing . There were only two people covering all roles including reception. Taking orders cooking and serving staff _ This was both friday and saturday nights. And breakfast.

2025-11-25 via Tripadvisor
M
M7339LHlewisr Business
2
Awful
Pros:

Absolute stinker took 45 mins for starter staff arguing in the hall I’d be embarrassed if that was my staff, not a single positive to say about this place, even had staff swearing at customers who simply asked how long it would be

2025-11-24 via Tripadvisor
S
S3258REangelaw Solo travel
10
Fabulous!
Pros:

Fabulous 3 days - first lone travel - what made it so fabulous was the amazing staff!!
They were run off their feet most of the time but were still amazing - thank you x

2025-11-24 via Tripadvisor
G
G8164YVbriant Couples
10
Excellent.
Pros:

Great location, friendly staff, great breakfast. Spacious rooms. Everything went smoothly even though there were renovation s going on.

2025-11-24 via Tripadvisor
O
OwenD201 Couples Derry, County Londonderry, Northern Ireland
8
Clean and central
Pros:

Clean and central staff very friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2025-11-23 via Tripadvisor