Premier Inn London Eltham

Hotels
Premier Inn
8 (41 reviews)
738 Sidcup Road,Eltham,London,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.46
Negative experiences noted regarding room cleanliness and odors.
Service
9.43
Staff are consistently described as friendly and helpful.
Location
8.47
The location is mentioned as convenient, though some found it a bit far for walking.
Room Quality
6.92
Issues with room smells noted; some rooms were clean while others were not acceptable.
Amenities
8.45
Basic amenities available, though some concerns with parking and WiFi performance.
Value for Money
8.41
Generally received as good value, though mixed reviews on cleanliness.
Food and Beverage
8.46
Food quality generally perceived as good.
Overall Experience
8.43
Mixed overall experience reflecting both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 12:05

Property Description

Discover the charm of Premier Inn Eltham, just a stone's throw from the historic Eltham Palace.

Convenient Location
Immerse yourself in the elegance of the 1930s at Eltham Palace, a mere 2 miles away. Enjoy a serene walk in Avery Hill Park or embark on a cosmic adventure at the Royal Observatory, only a 20-minute drive from your door.

Dining Delight
Savor delectable dishes at our very own Thyme restaurant, perfect for unwinding after a day of exploration or city adventures.

Comfort Redefined
Retreat to our new-generation bedrooms, featuring a 40" flat screen TV, modern bathrooms, and luxurious kingsize Hypnos beds designed for restful slumber.

Book your stay today and experience the ultimate in comfort and convenience at Premier Inn Eltham!

Important information:

Chargeable on-site parking available at this hotel. The car park is camera operated and are situated upon entrance and exit. Charges may vary depending on duration of stay, it is £12 for 24 hours. Payment can be made via the kiosk within the car park. Please note that each time you exit the car park and return payment will need to be made again. Car park is managed by YourParkingSpace.
Sidcup Road meets Green Lane. The hotel is on the corner and the entrance to the car park is on Green Lane.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 41 reviews
Cleanliness: 5.46
Service: 9.43
Location: 8.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
P
Per poulsen
10
Pros:

Fin beliggenhed, venligt personale

2025-12-09 via Nuitee
R
R6462EYanthonyd Business
10
Good overnight stay
Pros:

Stayed here for just an overnight stay after our work christmas party. Check-in was easy, the room and bathroom were clean and up to good standards. Would gladly stay here again. Only thing to improve was that there wasn't any trash bins in the room or bathroom.

2025-11-28 via Tripadvisor
B
B5325MCmartad Family
10
Best affordable stay
Pros:

I loved it so much, i recommend it to anyone who wants a good night sleep and to wake up to a warm breakfast. Very friendly staff, clear experience!

2025-11-26 via Tripadvisor
D
dariadD4644LJ Family
10
Outstanding experience
Pros:

One of the best hotels I have ever been to! Staff were lovely and food was delicious! The room was all prepared and clean for us. Would recommend and I am thinking to go again!

2025-11-26 via Tripadvisor
3
37jesicap Family
10
Amazing
Pros:

Is an amazing hotel and staff, we been 5 days and feel like home. Very good location, 10 minutes walk from the station and many shop around,

2025-11-26 via Tripadvisor
8
839naomid NONE United Kingdom
2
Dreadful
Pros:

Dreadful.
1st room we were allocated had overwhelming smell of damp and mould. Could feel myself breathing in the damp. Receptionist kindly changed our room to the only other room available which was an accessible room. As I opened the door I was greeted by an equally strong smell, this time the smell was what I can only describe as stale cigarette smoke and a mild urine smell. There was nothing we could do as was told this was the only other room so I sprayed deodorant around the room. I couldn’t sleep properly as the smell seemed to be embedded in the sheets and pillows. Had it not been so late in the night when we arrived I would have left and found alternative accommodation. Broken, dangerous shower room door, flickering bedside lamp, only one towel. I would advise against staying at the hotel.

2025-11-24 via Tripadvisor
F
fahadf724 Friends getaway
10
Clean room
Pros:

Location was prime, receptionist was very helpful and welcoming, room was clean and price was value to money. On arrival the cjeckin process was very smooth

2025-11-18 via Tripadvisor
F
fdarby1 Couples
10
Excellent hotel, very personable staff!
Pros:

Cannot recommend this hotel stay enough! Visited for 4 days (3 nights) for my partner’s birthday and I had noted this on our booking to the staff. We were absolutely delighted to find that Sam and her colleagues had prepared a little birthday bundle on behalf of Hub for my partner. Alongside the excellent location, lovely staff, value for money, and great facilities, we were very impressed with this personable touch which can truly be rare in London. Thank you to Sam and the team for making our stay perfect :) will definitely visit again.

2025-11-10 via Tripadvisor
N
NelsonScotland Friends getaway West Linton, Scottish Borders, Scotland
10
Brilliant location, great staff
Pros:

Had the best experience here, we had forgotten to book one of the rooms and hotel was very busy. However Sam was a complete star, she helped us book the room without any stress.
We had a lovely stay and would recommend this hotel to anyone looking to stay central London.

2025-11-10 via Tripadvisor
V
V3231PPkatea Business
10
London Hubs
Pros:

Very friendly experienced staff who were helpful.
Excellent breakfast for the price, both healthy and nutritious
Very comfortable bed and cleanliness in both room and lounge/ restaurant
Would come again and recommend this hotel to all as it’s convenient to tube station and museums are within walking distance

2025-11-09 via Tripadvisor
A
Akeem
6
Pros:

The bathroom is not suitable and looks like am staying at a care facility

2025-11-09 via Nuitee
S
Sherpa09205198004 Couples Poundbury, Dorchester, Dorset, England
10
Good central location
Pros:

Friendly helpful staff. Ideal location. Clever rooms, which were clean and functional. Only downside was no where to hang wet towels.

2025-10-29 via Tripadvisor
P
P8826BPpaulc NONE
8
If Bed&Breakfast is what you need, this was the most comfortable bed and a lovely breakfast each day. Need nothing more!
Pros:

Excellent location, 1 min from Goodge St tube, round the side of Heals. We paid for a larger room, which was not exactly large, so I don't know how small the standard room is, but anyway most of it was taken up by the enormous and VERY comfortable bed so we had 3 very good nights. No cooked breakfast available but the continental breakfast was perfect. Staff pleasant & helpful. Also we were very glad to have a window (east facing, morning sun pouring in) which makes a huge difference. I would have enjoyed it much less in a windowless room. Would be nice if you could request that at time of booking perhaps?

2025-10-29 via Tripadvisor
G
gaillE5687IX Solo travel
10
Location, great value !
Pros:

A very conveniently located hotel for Tottenham Court Road/Oxford St with good transport links nearby. I had a larger than average Standard room with windows. It was clean and very comfortable, despite being onto TCR. Staff are very friendly and helpful, especially Peter on reception. Nothing was too much trouble. Breakfast amazing value ! £6 for unlimited continental breakfast (fruits, yoghurt, pastries, orange juice, tea, coffee) . Room rates not out of the way for central London. Will definitely stay again !

2025-10-26 via Tripadvisor
C
Curiosity54808098964 NONE
10
Excellent
Pros:

Location really good, staff very friendly and attentive. Nice room with everything I needed. Thought the floor could have been a bit cleaner but then I am very fussy. Would defo stay again.

2025-10-26 via Tripadvisor
M
matthewmA5113MU Friends getaway
4
Not great for plus size patrons and some rooms have no windows
Pros:

We booked Goodge Street venue as we had previously stayed in the area. The ease of access from Paddington using the underground with no changes was quite straightforward (Euston Square or Tottenham Court Road).
The visit was for a birthday celebration in London.
The hotel itself is in a very good area with many cafés, small pubs and even a supermarket within three or four minutes walk. Theatres and many LGBTQ venues are approximately 12 to 15 minutes walk away.

Arrival and check-in was very straightforward and efficient. Staff were friendly and welcoming.

The elevators are small, but very quick and there seem to be a little to no waiting to use them.

From this point, things became relatively underwhelming to disappointing.

The first room I was assigned had to no Windows. Personally, this unsettled me and is an option I would never select. I found the room to be claustrophobic and stuffy. It was surprising that this was not announced before beforehand in any of the literature as typically hotels with this kind of limitation sell these rooms at a lower cost - a lack of natural light is a huge down point as far as I am concerned. Personally I am not a fan of confined dark space so this personal quirk heightened my displeasure further.

I went to reception and thankfully there was an alternative room I could be assigned. The staff were very friendly, understanding and accommodating. The second room was smaller, but having light made all the difference so I was heartened by this.

The bathroom small but appear to be well designed. It was stay over substance .

If you are sharing with someone you do not know well, please be aware that the entire bathroom is a glass box. There is a modesty screening to this that reaches up to approx the 180/185cm level. If any party using your room is taller than this, they would be able to see over quite easily.

The hand basin was a beautiful semi circular design however when water from the faucet - turned on at a average or higher speed - sprayed water up across the mirror, across the only worksurface and onto the only space where towels could be kept.

The door to the shower cubicle was very narrow and accessing the shower was a problem. I am a XXL so I fear anybody with a larger or heavy body would struggle to even enter the cubicle. There was a monsoon shower head and a standard showerhead, but the water pressure was below average.

All in all this hotel has a number of quirks which would dissuade me from staying there again. Whilst well designed to utilise space there were a number of disadvantages to the design in both usability and that would impact anybody with a larger body

2025-10-26 via Tripadvisor
E
E7489BEadnanh Family
8
Best
Pros:

Really enjoyed my stay in Eltham
Friendly staff I want to go there again and recommend my friends to go there as well
Staff always available food was too good as well

2025-10-22 via Tripadvisor
S
sobiac2025 Friends getaway
10
Best
Pros:

"My experience of staying at the hotel was very good. The staff, location, food - everything was excellent. The lady at the reception welcomed me warmly, which matters a lot when you're tired. The entire staff was very friendly, and I would love to come back again.

2025-10-22 via Tripadvisor
A
Anders
8
Pros:

Passade våran resa utmärkt. Bra frukost

2025-10-13 via Nuitee
R
r0bwalks Business Nottingham, Nottinghamshire, England
8
Short Business Stay
Pros:

I stayed in a larger room for 2 nights. Check-in was simple, just scanned a QR code and activated the room key - no interaction with staff needed. Room was well insulated from external noise. Bed was comfy and gluten-free muesli and soya milk was available at breakfast. Free wifi was decent. Location great for my needs - close to offices and plenty of places to shop/eat nearby.

Slight negatives, air-con was very noisy (same for other 4 members of my group), USB charging port didn't work, toilet paper cheap/thin, room had no window or natural light.

Overall a good option for a short mid-week business stay, but don't expect luxury.

2025-10-03 via Tripadvisor