Premier Inn Bournemouth East Cliff

Easy to get too and lots of parking.
Booked 2 rooms and was able to move to be on the same floor. Comfortable.
Easy walk into town centre.

We stayed here this weekend
With our little boy and brother in law and his wife
The staff was amazing especially with our little boy
And giving him a lolly as Thankyou gift
All staff where helpful and answered any questions
Just wanted to point out
The manager her name was Iona for how lovely she was towards us and our little boy

The extremely thin walls of the room meant I was disturbed by neighbours engaging in a conversation through the night. Although the voices were not excessively loud, they were clearly intoxicated. I lodged a complaint with the Premier Inn, but as I refrained from descending the nine floors and speaking to the receptionist in the middle of the night, which would have further disrupted my sleep, they declined to honour the “good night sleep grantee.”

I booked 2 rooms and both was very clean, modern and comfortable. It was very easy to check in and find rooms. There is also an underground car park which we used at the cost of £10 from the time you arrive to 12pm (check out) the following day. It was easy to find and convenient with bis stops near by as we used these to get to the 02 academy. We had a peaceful sleep and comfortable beds. With access to tea and coffee in the room with extra available in the reception. We had breakfast the next morning which had a wide range of choice we really enjoyed this and was greeted with a very smiley and bubbly staff member Nicole who was a great help and efficient at clearing tables. Easy to check out overall an enjoyable experience.

Friendly welcome on arrival, the check in was straightforward and quick. The room was clean, spacious, had everything I needed and the views were amazing. Noise levels were low in the corridor & I slept very well. The breakfast was hot, well cooked and there was plenty of it. The location suited me as there were plenty of buses that took me into Winton & Bournemouth.

The hotel was great. Clean, fresh rooms and welcoming staff. It came to the next day and we went across for breakfast. I arrived first then my partner mins later, I told the staff he would be there in 5 mins. The staff were extremely rude in the beehive and very loud. They shouted at me and my partner cause my partner started taking food and they hadn't realised he was part of the hotel. The plates felt gritty and the breakfast contents were nearly gone. The breakfast was poorly stocked and the continental items were rock hard and left in the open air. What really put me off was the amount of fly's around the beehive restaurant next to the hotel. I won't be back for these reason.

reakfast service during my recent visit. There was not enough food available, and what was out did not seem fresh or hot. The fried eggs looked like they had been sitting out for quite some time, there were no hash browns or scrambled eggs available, and the overall selection was very limited.

Several staff members were walking around but seemed unsure of what to do, and the manager appeared too busy with paperwork to notice the issues in the dining area. This was my second visit, and unfortunately, it was nearly identical to the first experience.

I paid for three breakfasts, and given the poor quality and lack of service, I feel a refund would have been fair. I hope you take this feedback seriously and make improvements, as I would like to see a better standard in future.

Location very near all forms of transport. The room was spacious and had every thing i needed for my stay with my teenage son. Staff very friendly and customer service excellent.
Room was clean and made uo every day. Value for money fir a short get away.
Very quuet area and had local shops and resturants around the hotel, also the seafront was a 20 mins walk or a short bus ride away.

I stayed at this hotel for 5 nights whilst attending a course in the area. Was surprised as to how quiet it was for a main road location and the bed was one of the most comfortable hotel beds I have ever slept on. Would stay again if in the area.

Stayed in Eastcliff for Halloween half term with the kids. It was absolutely chucking down outside and we were welcomed by the lovely Ayse on the reception. She offered us all biscuits and hot chocolate and gave the kids little Halloween gift bags. We thought this was brilliant and she made it such a great experience. All the staff were great aswell. We didn’t not dine in as were visiting family but the room was great. Decent size and cleanest you’ll ever get. Such a fantastic stay!

My first time at Premier Inn and honestly not impressed. The room was cold with no way to control the heating. The TV isn’t smart, and the volume is locked at 16, so you can barely hear it. No microwave either because it’s a “fire hazard” — yet there’s a kettle and hairdryer. Overall, not great value for money, and I’d appreciate some sort of goodwill gesture for the inconvenience.

Firstly car park was constantly flooded during our two night stay, very awkward to get to and required agility by the driver to get in and out of their vehicle quickly to press entry buttons. At night it felt very dark and
Lifts, only 3 .
1 of which was constantly “out of order”causing another to become out of order and frustrated staff and guests immensely 😡 it’s 10 story building. Queues of people with luggage trying to check in and out .
Breakfast yuck don’t bother.
Never again.

Booked 2 rooms. 1 for family of 4. 1 for family of 3. They managed to dish out wrong rooms. Party of 3 arrived hours after others, so too late to swap rooms.

Great atmosphere, excellent facilities. The sleep was great, can't say the service as it was self check-in. Parking is reasonable, but could be free like other Premier Inn in some parts of the UK. More USB sockets are needed as some guests uses cable rather than plugs to reduce packing. Other than that, great place and convenient location.

Adele was a lovely receptionist, remembered us from another time we had stayed here and we had a really good chat with her

A good Premier Inn. Clean and convenient location. Best things without a doubt is the receptionist Adele. Greets you with a smile and nothing is too much. Without a doubt the best Premier Inn receptionist I have ever met. A credit to the company.

This is your typical premier inn you know what you’re going to get .
Check in is easy in a machine the car park is very secure underground with reserved parking for PI customers , however be aware it’s £10 a night which we wasn’t aware of
Overall a nice clean room and bathroom and
Comfy beds

We were flying from Bournemouth Airport - 4 solo travellers and 4 rooms. No complaints at all. Our overnight stay for the airport was so good that we cancelled our booking at a different hotel chain for our late evening return flight and booked again at this Premier Inn.
The staff were great, self service check in a useful addition, the rooms were clean and comfortable, and both our nights went undisturbed. We didn't eat here so can't comment on the food.
The hotel is close to the railway station, and a big Asda is nearby if you have forgotten anything. It was about 30 minutes by taxi to the airport. The car park is very close to the hotel, chargeable at £10 for 24 hours - till noon check out, and is an underground car park. Our friend who drove, parked at airport for the period we were away. I'm not aware you could use this hotel as a park and stay.
You can ask for a taxi to be called or press a preset button at reception.
The hotel is about a 15-20 minute walk from the centre of Bournemouth.
Returning at the end of our holiday, we were still just as impressed with our stay here.

Great customer services, easy and convenient check in. And perfect for when we visit our daughter at uni as it is a two minute walk.

I’ve yet to have a bad stay at this little gem of a place. Always greeted with a smile and referred to by name on arrival. Staff are very friendly and accommodating- especially the lady on the desk in the evening.