Premier Inn Chesterfield Town Centre

No shampoo or washcloth. One towel for two people. No Kleenex. Very basic room for £150 is not worth it. Find any other hotel that at least offers shampoo.

All staff went out of their way to provide a good service. Very helpful and obliging and could not have been more pleasant. A nice comfortable room which was warm when the heating was put on. Ideally situated in the town centre, breakfast was excellent and the meal deal was well priced. Sirloin steak could have been improved but that wad the only downside.

Great central location, lovely chilled atmosphere. The rooms were spacious and clean, bed was very comfortable. We ate there in the evening and at breakfast time. Delicious food, great choice. The staff were wonderful, fabulous customer service from reception, bar and restaurant.
Overall great value for money. Would definitely go back

Had an excellent night. Giulio is an absolute hero, goes above and beyond. We need more Giulios in the world and please give the man a raise. Mo was also on and looked after us very well. Thank you

Giulio is such a hero, he's an amazing gentleman who goes above and beyond, he really is. We need more Giulios in the world x

Staff are welcoming and extremely friendly. Karis in particular was really helpful and went out of her way to provide an excellent service. Highly recommended.

Had a very nice stay at Chelmsford City Centre last weekend.
Giulio, Joanna and Richard really went the extra mile to make sure our stay was perfect :)
We really enjoyed the bar/restaurant area (The Social) it made a real difference to the feel of the bar area, not to mention the 2-4-1 cocktails that are definitely recommended!!
Hopefully the Social will get rolled out nationwide!

Stayed in room 201 awful experience bathroom full of damp grey patches on ceiling main bedroom carpet mites stains in the loo from last occupant the room should not of been let out and charged unfinished decorating on bathroom wall would never stay there again

This Premier Inn is the worst one I have ever stayed in, no food available (even though the web site says they are and meal deals are advertised as you go in), thin walls- you can hear people speaking in the room next door. The rooms are also very small. I would recommend that anyone wanting to stay here look elsewhere.

Fantastic, good food, clean, very well located to explore the town. Parking recommendations very helpful, around £8 for 24 hours.

This Premier Inn is pretty grim. Rooms are very small and bathrooms are tiny, would not look out of place in a camper van. There are no power plugs by the bed (essential if you use a sleep apnea mask). Reasonably clean, I would use other Premier Inns nearby. On arrival we were told that the freezer had broken in the nearby Monkey Puzzle, and that they were only serving drinks. Presumably this will also apply tomorrow morning for breakfast. Ordered a takeout which was ok. Walls are paper thin, can hear a family having a heated debate next door. Not anticipating a good nights sleep, whatever they advertise.

Very clean, convenient and friendly stay, the staff were very accommodating and helpful, Giulio and nemasha were fantastic hosts and I would definitely stay here again!

I've had the pleasure of staying here multiple times. It is generally the most comfortable and well-located budget hotel in Chelmsford. The rooms are clean, beds clean and comfy, and the staff, if you see them, are very friendly and helpful. It's especially useful for those travelling by train and bus or going to the theatre as the train and bus stations and Chelmsford Theatre are all less than five minutes away.

Hotel staff were very rude - could not have cared less that I was having issues with my payment card (which was rectified). As a woman travelling alone, I was not asked if I needed any help, if I was ok or if I needed anything. I was audibly saying I couldn’t get any signal and they completely ignored me but when other (male) guests came in to check in they were more than helpful. They were asked an array of questions, whether they wanted anything to eat etc - yet I was ignored.

The bed was horrendous, the pillows are absolutely rock solid (the spare ones too) so I didn’t sleep & the carpets felt / looked dirty. There was also an empty toilet roll left on the holder in the bathroom which I had to change. The only positive was how close it was to the train station after I’d been travelling for 4 hours, but the “welcome” quickly ruined that.

Inget märkvärdigt. Rummet städades inte under 2 dagar.

Staff are amazing always winning to go extra length to help nikki and chantel are a credit to the company nothing us ever too much to ask and give a warm welcome

Lovely room, amazing and friendly staff, good food. I would definitely stay there again as it isc1 of the best Premier inns that I have stayed in.

Location great - next to station and near town centre. Room 105 was tired - smelled of damp, musty/mouldy smell which was unpleasant and gave the impression of overall lack of cleanliness. Bathroom was tired in need of attention but shower worked ok. Bed comfy. No TV remote and hairdryer did not sound safe!

It was a great experience for a first evening in this hotel.
Professional service from Joanna was more than we received before in other hotels.
Also, dinner was very well cooked by Raymond. We received all on time and well prepared.
Thank you 🙏

The friendly manager Giulio at Chelmsford City is helpful to us. We have been to different Premier Inn locations across the UK.