Premier Inn Holyhead

Hotels
•
Premier Inn
8 (2231 reviews)
Parc Cybi, Holyhead, Wales, LL65 2YQ , Holyhead , GB
44-0330 128 1627

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Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Handrails in hallways
See all facilities

Review Highlights

Pros:
Central location close to tram/station and city centre
Good breakfast — tasty and substantial
Modern, functional hotel with clean rooms
Nearby supermarket (Edeka) and cafés/restaurants
Parking available (though sometimes limited)
Suitable for families (larger family rooms noted)
Cons:
Some rooms are small; beds and pillows found uncomfortable by several guests
Worn corridors/carpets and occasional need for refurbishment
Inconsistent service in isolated cases (e.g., staff unhelpful, safe access)
Limited parking spaces and unclear parking information online
Bathroom issues in some rooms (poor ventilation, awkward door layout)
No fridge in some rooms and AC can struggle in extreme heat

Categories

Cleanliness
8.4
Generally reported as clean and comfortable (multiple comments: 'Καθαρό', 'camera pulita', '整体干净舒适'), though some guests noted worn corridors/carpets and one report of no fresh towels on arrival.
Service
7.9
Mixed reports: several mentions of very helpful and friendly staff, but also isolated negative experiences (unhelpful staff when asked to warm baby food, needing staff to access the safe, inconsistent service).
Location
8.9
Strongly positive: many guests praised the central location, proximity to tram/station, and nearby supermarket (Edeka). A few noted the location by a main road can be noisy and less attractive.
Room Quality
7.4
Mixed: some rooms described as new/spacious (family rooms), but several complaints about small rooms, uncomfortable/thin mattresses and pillows, twin beds pushed together, lack of wardrobe, and awkward bathroom door layouts.
Amenities
8
Reasonably good: guests appreciated parking (though limited), kettle/tea/coffee in rooms and functioning air conditioning in many cases. Negatives include limited parking spaces, no fridge in some rooms, and AC struggling in extreme heat / no bathroom ventilation in some rooms.
Value for Money
8.6
Generally seen as good value (several explicit comments on very good price-quality ratio), though some guests felt breakfast price was high.
Food and Beverage
8.6
Breakfast repeatedly praised as tasty and substantial across languages ('Dobrý snídaně', 'colazione buona', 'Super petit déjeuner'), with few complaints about price but overall positive food experience.
Overall Experience
8.6
Overall stays described as pleasant and uncomplicated with many guests saying they'd return; issues reported were generally minor and did not outweigh positives for most visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:44

Property Description

Discover the charm of Premier Inn Holyhead, a modern smoke-free haven that invites you to relax and unwind.

Delicious Dining
Savor delectable meals at our on-site restaurant, Thyme, where you can also enjoy a hearty buffet breakfast to kickstart your day.

Convenient Amenities
With a 24-hour front desk, express check-out, and secure luggage storage, your needs are our top priority. Limited parking is also available for your convenience.

Prime Location
Nestled just a stone's throw away from Anglesey Area of Outstanding Natural Beauty and Holyhead Harbour, our hotel puts you right in the heart of stunning landscapes and local attractions.

Book your stay at Premier Inn Holyhead today, and let your adventure begin!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 2231 reviews
Cleanliness: 8.4
Service: 7.9
Location: 8.9
Room Quality: 7.4
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
W
wellings17 • Couples • Staffordshire, England
10
Nice stay and nice room
Pros:

We stayed here for one night to be near the ferry port to go to Ireland for the next day.
It had a nice size room with a king-size bed with white clean bedding
Bedside cabinets
TV on the wall
Window in the room.
The bathroom was nice and clean with shampoo and soap dispensers in the shower, and the sink had soap dispenser on the wall
It had nice white clean towels..
It had coffee and tea making facilities..
Breakfast was a good choice and was self-service.. Staff were friendly.. There
Is a car park..We slept well. So all was good
We can't fault this hotel. We would recommend this hotel and stay here again

2025-07-31 • via Tripadvisor
T
Tommy
8
Pros:

Greit opphold

2025-07-29 • via Nuitee
H
helenr770 • Friends getaway • Anglesey, North Wales, Wales
10
Birthday meal
Pros:

Booked a table for 4 for my friends birthday meal, Our friends first time dining here, Our server Jess H was fantastic! she was attentive, and friendly as always. The service really made our dining experience and friends birthday special.
Thank you

2024-09-21 • via Tripadvisor
M
michaeldG1890DD • NONE • Western Ireland
10
Excellent premier inn
Pros:

The checkin after midnight was no hassle whatsoever the staff were courteous and pleasant
We had 2 rooms booked one was a family room was excellent
Breakfast was delicious
Many many thanks be to premier inn and there staff Holyhead
Regards
Michael and family

2023-02-24 • via Tripadvisor
1
103chrisw103 • Couples • Birmingham, West Midlands, England
6
Nice room but…
Pros:

Nice location, quiet, and clean room, but that’s not what we’ll remember of our visit. We were contacted before we went and asked if we wanted a meal deal, special offer on breakfast and evening meal. We said we wouldn’t be there for breakfast, but could we think about the evening meal, which was about £17 for 2 courses. We were told that was no problem, we could decide when we arrived. When we checked in, a few days later, a pleasant lady asked again if we wanted the meal deal, we said no to breakfast, but she said that was fine, we could have the special offer on the evening meal. However, she couldn’t take payment on that till, but that when we came down for dinner that evening we should just ask for the offer before we were seated. So we did, only to be refused, and told that the two previous members of staff had misinformed us. She decided to tell us this in the company of other diners, and guests at the bar, a very public area. When we asked if she was sure, she left us there to find the manager. The manager, Caryl?, then decided to embarrass us further in front of other guests by telling us we’d misunderstood and couldn’t have the special offer. Our embarrassment only ended when we told her to forget it, the money was no issue and we would prefer to just be seated.
The restaurant staff seem to think it’s fine to make you look stupid in front of other guests, rather than taking us to our table to explain quietly.
Not somewhere we would want to return to.

2022-01-30 • via Tripadvisor
P
P8380CBkevink • Couples • Oxford, Oxfordshire, England
10
short break
Pros:

very handy for the crossing to Ireland.room was very nice, we loved the comfortable bed and disabled toilet for my wife as she is in a wheelchair.receptionist was very helpful and courteous.we stayed here on the way back as well

2019-05-14 • via Tripadvisor