Sure Hotel by Best Western Saintes

Hotels
•
Sure Hotel by Best Western
7.8 (2251 reviews)
109, Cours Du Maréchal Leclerc , Saintes , fr
+33 5 46 74 42 70

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location near autoroute, convenient for exploring
Free/ample parking
Staff generally friendly and helpful
Hotel and rooms reported as clean
Efficient air conditioning
Breakfast generally adequate/hearty
Nearby bakery and restaurant options
Good value for a budget stopover
Cons:
Some rooms are small/basic with awkward access
Occasional noisy air conditioning making sleep difficult
Missing toiletries in some rooms (soap/gel)
Maintenance issues reported (WC not fixed, shutters not closing)
Inconsistent bedding (mattresses separate, some find bed uncomfortable)
Limited TV channels for some guests
A few staff (night) reported as unfriendly
Breakfast occasionally missing expected items (no normal bread, no soft-boiled egg)

Categories

Cleanliness
8.3
Multiple reviews explicitly call the hotel 'propre' and 'very clean', though a few mention a slight musty odor and missing shower soap/toiletries.
Service
8.1
Generally praised as very welcoming and helpful (staff assisted when guest was locked out), but isolated mentions of a grumpy night staff reduce the score slightly.
Location
8.1
Frequently described as well located close to the autoroute, convenient for exploring the area with good parking and nearby bakery/restaurant options.
Room Quality
7
Mixed reports: some find beds comfortable, others report small/basic rooms, awkward access, mattresses separating, noisy air conditioning and small bathrooms.
Amenities
7.6
Good practical amenities noted (parking, efficient air conditioning), but shortcomings include limited TV channels, missing toiletries, and little outside communal space.
Value for Money
8
Seen as a budget-friendly, practical stopover — several guests note good price/parking for a short stay, though some expected higher Best Western standards.
Food and Beverage
7.6
Breakfast is described as 'ok' or 'hearty' by many, but several guests noted missing items (no normal bread, missing soft-boiled egg) which lowers the score slightly.
Overall Experience
7.7
Majority view the hotel as a convenient, clean option for a stopover with friendly staff; however, a few strong negatives (comfort/maintenance issues) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:02

Property Description

Convenient Location: The hotel is strategically situated near Autoroute A10, offering easy access to the city center of Saintes.

Comfortable Accommodation: Enjoy a peaceful stay in our soundproof rooms, each furnished with toilets featuring a shower or bath, and satellite TV. Choose from a variety of room options, including rooms with large beds, twins, and triples.

Relaxing Amenities: Unwind on the terrace of our exclusive guest bar and savor a delightful breakfast experience.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

If you are planning on arriving after between 12:00 and 17:00 or after 21:00, please phone the hotel before 12:00 or between 18:00 and 20:00 to be given the access code and rooms numbers.

Baby cots are only available upon request and must be confirmed by the hotel. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 2251 reviews
Cleanliness: 8.3
Service: 8.1
Location: 8.1
Room Quality: 7
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 7.7
C
Christine • solo_traveller • fr
8
Étape convenable
Pros:

Salle de bains

Cons:

Petit déjeuner

2026-08-15 • via Nuitee
C
christine • solo_traveller • fr
8
2026-08-15 • via Nuitee
E
Emmanuelle • solo_traveller • fr
5
Pros:

fontaines à eau à disposition

2026-08-14 • via Nuitee
O
Odile • solo_traveller • fr
8
2026-08-14 • via Nuitee
S
Sabine • solo_traveller • fr
9
Pros:

La literie

2026-08-14 • via Nuitee
F
Fabrice • solo_traveller • fr
8
Pros:

Le personnel à l'accueil et au service du petit déjeuner

2026-08-14 • via Nuitee
S
sophie • solo_traveller • be
7
2026-08-13 • via Nuitee
L
Laurence • solo_traveller • fr
8
2026-08-13 • via Nuitee
E
Eric • family_with_children • fr
8
2026-08-12 • via Nuitee
H
Haring • solo_traveller • nl
8
2026-08-12 • via Nuitee
F
Franck • extended_group • fr
10
Super séjour
Pros:

Tout

Cons:

Rien

2026-08-12 • via Nuitee
A
Anne • solo_traveller • fr
7
2026-08-12 • via Nuitee
M
Mohammad • solo_traveller • gb
2
2026-08-12 • via Nuitee
O
Olivier • couple • fr
10
2026-08-11 • via Nuitee
N
Nicolas • family_with_children • ru
9
Excellente étape en famille où à l'occasion d'un voyage d'affaire
Pros:

Le Confort, l' Accueil du personnel, la situation géographique ( avec l'hyper marché situé à proximité de l,hotel), le parking

Cons:

/

2026-08-11 • via Nuitee
G
Gaëlle • couple • fr
10
C’est une 3ème année et il y en aura une 4ème 😉
Pros:

Nous aimons son emplacement, le petit déjeuner, l’accueil lors de l’arrivée et la disponibilité. Un grand merci à Franck

Cons:

L’hôte est un peu vieillissant mais cela ne change en rien la qualité, les prestations et les services proposés

2026-08-11 • via Nuitee
P
Pedro • solo_traveller • pt
8
Pros:

A atenção e cuidado para com os hóspedes! A senhora foi muito profissional e atenciosa.

2026-08-10 • via Nuitee
A
Alain • couple • fr
8
2026-08-10 • via Nuitee
M
Mick • solo_traveller • ie
4
Smelly and weird
Pros:

Tv was good. Clean room

Cons:

Location was sketchy. Staff for the night smelly and weird

2026-08-10 • via Nuitee
H
henri • extended_group • fr
10
Tres bien a renouveler
Pros:

Petit déjeuner super bonne literie proximité restaurant

Cons:

Rien

2026-08-10 • via Nuitee