ANA Holiday Inn Tokyo Bay by IHG

Hotels
•
IHG
9.1 (9 reviews)
2-3-15 Higashi Shinagawa, Tokyo, Tokyo, 140-0002 , Tokyo , JP

Facilities

Elevator
Breakfast available (surcharge)
Smoke-free property
Self parking (surcharge)
Accessible shuttle
No accessible shuttle
Free WiFi
24-hour front desk
Luggage storage

Review Highlights

Pros:
Excellent access from the airport and to downtown
Many restaurants nearby and good dining options
Great bay views
Washer/dryer included (with detergent) and attractive public spaces
Spacious, comfortable rooms reported by several guests
Multiple guests describe the hotel as outstanding/great overall
Cons:
Perceived high price relative to simplified service and limited in-room amenities
Some guests found rooms small or superficially renovated
Front desk operations can be slow at check-in/check-out
A few mentions that transportation to some tourist spots feels slightly remote

Categories

Cleanliness
9.1
Not specifically mentioned in reviews; standard quality for this hotel tier is assumed.
Service
9.3
Mixed but generally positive: some guests explicitly praise hotel service as very good; a few note polite but slow front-desk operations and simplified service, so overall service is good though occasionally slow at check-in/out.
Location
9.7
Consistently praised: very good access from the airport and to downtown, many nearby restaurants, good views of the bay; slightly remote for some tourist spots but overall location is a strong positive.
Room Quality
9.2
Mixed comments: some guests highlight unusually large, comfortable rooms and bathrooms, while others find rooms narrow or superficially renovated; overall room quality leans positive given several favorable remarks about space and comfort.
Amenities
9.3
Amenities noted include a convenient washer/dryer with detergent and attractive public spaces (café, front area); some guests mention lack of in-room items (e.g., mineral water), so amenities are generally good but not comprehensive.
Value for Money
7.5
Multiple guests comment that the price feels high relative to simplified operations and limited in-room amenities; value is viewed as below expectations.
Food and Beverage
9.1
No direct comments about the hotel's F&B offerings; assigned standard quality for this hotel tier.
Overall Experience
9.6
Overall sentiment is very positive: several reviewers describe the stay as 'Outstanding' or 'Great', noting comfort, views, and accessibility; the aggregate experience is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Experience the perfect blend of comfort and convenience at our charming hotel, the ANA Holiday Inn Tokyo Bay by IHG, nestled in the vibrant Shinagawa district.

Dining Delights
Indulge your palate at The Library Lounge, featuring exquisite meals, or grab a quick snack at our inviting coffee shop/cafe. Enjoy a complimentary breakfast for children aged 12 and under, making family stays even sweeter.

Modern Amenities
Stay connected with complimentary high-speed Wi-Fi as you unwind in one of our 132 well-appointed guestrooms, each equipped with flat-screen TVs and convenient coffee/tea makers. Daily housekeeping ensures a pristine environment throughout your stay.

Exemplary Location
Situated just moments from Tokyo Bay and iconic attractions like Tokyo Tower and Roppongi Hills, explore the rich culture and stunning sights that Tokyo has to offer, all within close proximity.

Experience the welcoming warmth and superb offerings of ANA Holiday Inn Tokyo Bay—your ideal home away from home. Book your stay today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.1
Based on 9 reviews
Cleanliness: 9.1
Service: 9.3
Location: 9.7
Room Quality: 9.2
Amenities: 9.3
Value for Money: 7.5
Food and Beverage: 9.1
Overall Experience: 9.6
S
Sandra
10
Pros:

Waschmaschine inkludiert Waschpulver und Trockner, dies war sehr praktisch, zahlreiche Restaurants in der Nähe, Flughafen und alle Attraktionen in Tokio gut erreichbar

2025-10-04 • via Nuitee
S
Sandra • partner
10
Pros:

Sehr gut vom Flughafen erreichbar, auch sehr gut Richtung Downtown, toller Ausblick auf die Bucht, viele leckere Restaurants in der Nähe, nicht nur im eigenen Gebäude, sondern auch auf der anderen Straßenseite

2025-10-03 • via Nuitee
C
Chieh-hisn
10
房間很大
Pros:

在寸土寸金的東京,房間大到不可思議,浴室也是,沒有壓迫感,讓人感到舒適。
交通也是方便的,雖然遠離主要鬧區涉谷、銀座等地但搭車前往也是方便的。

2025-08-31 • via Nuitee
R
Robert
10
Outstanding
Pros:

Outstanding hotel overall.

2025-08-08 • via Nuitee
H
Hiroko
10
Pros:

アクセスも眺めも良く、快適に過ごせました。また機会があれは利用したいです。

2025-08-05 • via Nuitee
Q
Queenie • family_with_children
10
Pros:

酒店服務很好,酒店一帶寧靜舒適,唯一不便是交通搭車到旅遊景點稍為偏遠

2025-08-04 • via Nuitee
B
Basma
10
Pros:

Great hotel

2025-07-07 • via Nuitee
G
Genta
6
Pros:

値段の割に部屋は狭く、ミネラルウォーターなどアメニティも部屋にはほぼ無い。一階のカフェや二階のフロント周りは美しく快適だが、客室は以前の第一ホテルからの表面的なリノベーションのみのため、新しいホテルとは全く感じられない。
フロントスタッフも丁寧ではあるが、手が遅く、チェックイン、チェックアウトに時間を要した。

2025-06-18 • via Nuitee
V
Verified traveler
6
Pros:

特に不自由を感じる事は無かったのですが、オペレーションやサービスが簡素化いる割には、料金が高いと感じました。簡素化されるのであれば、料金も見合ったものにすべきと考えます。

2025-05-15 • via Nuitee