Crowne Plaza Alexandria Mirage by IHG

Hotels
•
IHG
7.2 (5 reviews)
Victor Emanuel square, Alexandria, 5432080 , Alexandria , EG
20-1155939000

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Facilities

Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
Full-service spa
Meeting rooms
Smoke-free property
Wedding services
Water dispenser
Proposal/romance packages available
See all facilities

Review Highlights

Pros:
Very comfortable bed
Outstanding customer service (for some guests)
Nice building/facility
Cons:
Extremely loud nightclub noise until early morning
Very small pool with no heating
Limited outdoor poolside/sunbathing space
Failed airport transfer / poor communication

Categories

Cleanliness
7.2
Standard quality for this hotel tier
Service
8
Mixed: one reviewer praised outstanding customer service, but another reported a failed airport transfer due to poor communication.
Location
7.2
Standard quality for this hotel tier
Room Quality
8.8
Positive: reviewers mentioned a very comfortable bed and that the building/facility is nice, though noise issues affected sleep for some guests.
Amenities
5.5
Negative: small pool with no heating and very limited outdoor poolside space/sunshine reported by multiple reviewers.
Value for Money
7.2
Standard quality for this hotel tier
Food and Beverage
7.2
Standard quality for this hotel tier
Overall Experience
6.5
Mixed overall: some guests found the hotel fabulous with excellent service and bedding, while others were disturbed by extremely loud nightclub noise and would not rebook.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Experience the perfect blend of comfort and luxury at Mirage Hotel & Conference Center, where your relaxation is our priority.

Unwind in Style
Rejuvenate your mind and body at our full-service spa, offering an array of indulgent treatments designed for your ultimate pampering experience.

Comfortable Accommodations
Our 96 air-conditioned rooms boast modern amenities including Smart televisions, minibars, and luxurious private bathrooms equipped with rainfall showerheads.

Dining and Connectivity
Enjoy a delightful buffet breakfast daily in our on-site restaurant and stay seamlessly connected with complimentary wireless internet access throughout the hotel.

Discover the city’s charm at our conveniently located hotel. Book your stay at Mirage Hotel & Conference Center today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 5 reviews
Cleanliness: 7.2
Service: 8
Location: 7.2
Room Quality: 8.8
Amenities: 5.5
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 6.5
M
Michel
10
Pros:

Ok

2026-01-07 • via Nuitee
O
Osama
8
Pros:

It is a very small pool with no heating

2025-12-06 • via Nuitee
P
Peter
4
Pros:

The building and facility is nice, but there is a night club on the 1st floor and it is extremely loud, like Rave loud, until the early morning hours. If you want to sleep, do not book this hotel. In general, this hotel is more of an event center than it is a hotel. There is nothing the staff can do about this noise issue, it's just clear that the owners are not concerned about their guests' ability to sleep, are rather basic function of a hotel, but they just don't care. Is an adequate facilty, but I will never book this place again.

2025-12-05 • via Nuitee
E
Eric
4
Pros:

le service demandé avant mon arrivé (airport transportation service), jamais reçu une réponse. Le règlement a été effectué avant arrivée, mais, à cause de mauvaise communication entre l'hôtel et prestataire, je ne pouvais pas partir de l'hôtel et j'étais en retour d'une réunion importante avec mes clients pour 1h... quel catastrophe !!!

2025-10-18 • via Nuitee
S
Sandra • friends
10
Pros:

This was a fabulous hotel wotj outstanding customer service and simpky the most comfortable bed i have ever had the luxury to enjoy.The only downside was the very limited outdoor space around the pool for sunbathing and the way ot is fedigned there's also limited sunshine if one loves to sunbathe.

2025-06-21 • via Nuitee